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Engineer Sprypoint: DevOps Engineer III - Transformation Focus

Leads cloud infrastructure migrations and modernization initiatives on AWS, managing ECS/Fargate deployments and infrastructure-as-code implementations for a multi-tenant SaaS platform.

Senior Hybrid Posted 11 minutes ago We Work Remotely — Programming
What this role involves

Headquarters: Prince Edward Island/HQ / Halifax, Nova Scotia / Newfoundland & Labrador / Nova Scotia / Ontario

The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.



Position Overview
We are seeking an experienced DevOps Engineer to lead strategic cloud infrastructure initiatives at SpryPoint. This role will drive migrations from Elastic Beanstalk to ECS/Fargate, RDS to Aurora Serverless v2, and the adoption of AWS CDK (Python) for infrastructure as code across our multi-tenant SaaS platform.
You'll work with a skilled team managing extensive AWS infrastructure, applying AWS Well-Architected Framework principles to ensure reliability, security, and performance at scale. This is an opportunity to shape modern cloud operations while leveraging AI-assisted development tools to accelerate delivery and enable team self-service capabilities.

Responsibilities

    • Lead infrastructure migrations from Elastic Beanstalk to ECS/Fargate and RDS to Aurora Serverless v2 with zero downtime
    • Design and implement AWS CDK (Python) patterns for infrastructure as code, establishing team standards and best practices
    • Optimize PostgreSQL and Aurora databases for performance through query tuning, connection pool management, and capacity planning
    • Architect and standardize network infrastructure using VPCs, Transit Gateway, security groups, and routing aligned with AWS Well-Architected Framework
    • Build automation workflows using Python, AWS Lambda, and Step Functions to improve operational efficiency
    • Implement observability and monitoring systems using AWS native tools (CloudWatch, Application Signals, X-Ray, etc.) to proactively identify and resolve issues
    • Create comprehensive runbooks and documentation that enable team self-service and reduce dependencies
    • Mentor DevOps engineers on infrastructure fundamentals, AWS best practices, and effective use of AI-assisted development tools
    • Collaborate with engineering and security teams to maintain SOC2/PCI compliance while enabling rapid delivery
    • Drive operational excellence through systematic troubleshooting, incident response, and continuous improvement

Required Skills

    • 5+ years managing production AWS infrastructure at scale, including ECS, Fargate, and container orchestration
    • Proven track record leading cloud migrations or infrastructure modernization projects from planning through production
    • Strong experience with PostgreSQL or Aurora including performance tuning, query optimization, and connection management
    • Proficient in Python for infrastructure automation, CLI tools, and operational scripting
    • Experience with infrastructure as code using CloudFormation, Terraform, or AWS CDK
    • Deep understanding of AWS networking including VPCs, Transit Gateway, security groups, NACLs, and routing
    • Solid Linux system administration skills and systematic troubleshooting methodology
    • Experience designing and maintaining CI/CD pipelines with Jenkins, GitHub Actions, or similar tools
    • Strong written and verbal communication skills with ability to create clear technical documentation
    • Familiarity with AWS Well-Architected Framework principles and their application in production environments

⭐ Preferred Qualifications

    • AWS Certifications such as Solutions Architect Professional or DevOps Engineer Professional
    • Hands-on experience with AWS CDK using Python for infrastructure definition
    • Production experience with Aurora Serverless v2 and understanding of its scaling characteristics
    • Proven use of AI-assisted development tools (GitHub Copilot, Claude, Cursor) to accelerate delivery while maintaining quality
    • Experience leading technical projects and mentoring DevOps or infrastructure teams
    • Background deploying and supporting JVM applications
    • Knowledge of AWS observability stack including CloudWatch, X-Ray, and OpenTelemetry
    • Familiarity with disaster recovery strategies, high availability patterns, and backup solutions in AWS
    • Understanding of AWS Control Tower and multi-account governance strategies
Our Exciting Hiring Process!
We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here’s a peek into our hiring process for this position, so you know exactly what to expect:

 Stage 1: 30-minutes Recruiter InterviewWe'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.

 Stage 2: 30-minutes Hiring Manager Interview with TJ Lewis, DevOps ManagerThis is a great opportunity to discuss your career goals and high-level technical experience, and to learn how we can support your growth and aspirations.

‍ Stage 3: Take Home ExerciseThe test has a 3-day deadline and focuses on AWS. We’re not looking for perfection; we’re more interested in understanding your approach to problem-solving.

 Stage 4: 1-hour Final Technical Interview
You’ll present your take home assignment to the team, we’re interested in both your final solution and your thought process in getting there. This is a great chance to showcase your technical skills and see if there’s a strong team fit.
Stage 6: References/OfferWe'll check your references to confirm all the great things we've learned about you. If all goes well, we’ll be thrilled to extend an offer and welcome you to the team!
Expect More From Your Career at SpryPoint
Work your way - Remote-first environment with flexible working hours across North America Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one ️ Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites that bring us together
Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.
Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.
Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

To apply: https://weworkremotely.com/remote-jobs/sprypoint-devops-engineer-iii-transformation-focus

Read the full description
Support Senior Technical Support Engineer Integrations at FloQast

Senior technical support engineer who resolves customer issues across accounting software integrations, performs backend configuration work, and mentors junior team members.

Senior Onsite Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

As a Senior Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Finance, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in delivering timely and trustworthy technical resolutions. You’ll leverage deep product knowledge and a robust toolset to troubleshoot issues, perform hands-on technical engagements, and ensure customers realize the full value of FloQast.

Based in Sydney, this role is a foundational part of FloQast’s APAC go-to-market team, partnering closely with local Customer Success and Sales teams to deliver technical expertise to the region while also contributing to global Technical Support Engineering efforts.

Visa sponsorship is not available at this time.

What You’ll Do:

  • Own support cases from customers/colleagues/partners, applying proper prioritization and delivering clear and effective solutions primarily via email and screen share.

  • Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resolutions.

  • Perform backend configuration work, including data transformations, uploads, and migrations, to maintain functionality and meet customer requirements.

  • Handle a wide range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s), including ownership of the most technically demanding cases within the team.

  • Lead L3 case resolution end-to-end, coordinating with Engineering from initial triage through remediation; serves as the primary Support representative during P2 incidents and co-leads P0/P1 response alongside Support leadership.

  • Develop and maintain expertise in 4+ SME areas, with recognized depth that the broader team draws on.

  • Utilize internal admin tools (Super) to retrieve and modify account data (CRUD operations) and provide hands-on assistance within customer environments.

  • Leverage technical tools like session replay, log analysis, developer tools, and API clients (e.g., Postman) to perform troubleshooting.

  • Participate in daily standups and internal Slack discussions to collaborate on active tickets and projects.

  • Mentor fellow TSEs through shadowing sessions, ticket reviews, and live ticket collaboration.

  • Partner with local colleagues (ASM, ATC, PIC, AM, etc) on regional  customer implementations and post-launch initiatives, and contribute to internal APAC planning and reporting cadences.

  • Contribute to assigned special projects and initiatives, leveraging creative problem-solving skills to help the department achieve its goals.

What You’ll Bring:

  • Typically 7–10 years of experience in Technical Support, IT, or a related technical field.

  • High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support.

  • Ability to apply critical thinking to troubleshoot, diagnose, and resolve customer-reported technical issues.

  • Strong technical aptitude with the ability to quickly gain proficiency in complex products, including rapidly evolving features across an innovative platform.

  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

  • Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.

  • Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

  • Experience with ticketing systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes.

  • Comfort using AI-assisted tools in day-to-day support workflows, including case summarization, knowledge retrieval, and troubleshooting assistance.

Nice to Haves:

  • Experience working in a B2B Fintech SaaS environment

  • Prior experience troubleshooting cloud-based platforms or enterprise applications, particularly ERPs or other accounting/finance tools.

  • Familiarity with regex, JSON, or basic scripting for log analysis, data troubleshooting, and API debugging.

  • Knowledge of authentication protocols (OAuth, SAML, SSO) and file transfer mechanisms (SFTP, REST APIs).

  • Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket deflection.

  • Familiarity with session replay or log analysis tools for debugging customer issues.

  • Experience mentoring or training other team members while collaborating on tickets, projects, or escalations.

  • Degree in a relevant field such as Information Systems, Information Technology, Business, Finance, Accounting, Engineering, Communications, Technical Writing, or a related discipline.

  • Multi-language support experience (e.g., bilingual English-Mandarin, English-German, etc).

#LI-BT1

#LI-Hybrid

About FloQast:

FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale.

Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:

Unwaveringly Authentic

Ambitious with Integrity

Empowered to Grow

Committed to Collaboration

Customer Obsessed in All Ways

FloQast is regularly rated as a Best Place to Work!

- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021

- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)

- Built In’s ​​Best Place to Work in Los Angeles 7 years in a row!

Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd .

If this aligns closely with what you are looking for, hit “Apply” and come join our growing team!

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer Senior Flutter Developer at intent

Senior Flutter Developer builds and maintains cross-platform mobile apps that communicate with hardware peripherals over BLE, working with firmware teams on connected device projects.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

In short

If you’re a Senior Flutter Developer who knows what flutter_blue_plus does in production, and you’ve shipped apps that talk to physical devices over BLE, we want to talk. You’d join us on a freelance, time & material basis: you’re paid for the hours you actually work on real client projects. The first three months are about figuring out if we’re a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there’s a real path to our core team with a permanent contract and full benefits.

Why intent?

We’ve been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We’re 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. Our Flutter work isn’t another generic app: it’s cross-platform code talking to firmware, sensors, and real hardware behavior on both iOS and Android. If your Dart has ever made a physical device do something it couldn’t do before, you already get why we love what we do.

Who this role is NOT for

If you like being told exactly what to build every morning, opening Jira, closing Jira, and logging off at 17:01, we’re probably not your people. We look for engineers who ask “why” before “how”, challenge assumptions, and occasionally break things because they were trying something new. We’re AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of what you touch, straight talk when things get complicated, and the kind of curiosity that makes you actually care about the device on the other end of your Bluetooth connection.

What you’ll do

  • Build and maintain Flutter apps that communicate with hardware peripherals over BLE

  • Make cross-platform code that behaves well on both iOS and Android, not just “compiles on both”

  • Take part in specifying, planning, and estimating new modules and features

  • Improve reliability by chasing down the issues QA finds, including the weird ones

  • Review pull requests and give your teammates feedback that actually helps

  • Share what you learn: tech talks, internal docs, pair sessions, whatever fits

  • Work side by side with firmware engineers, designers, QA, and PMs

  • Use AI tools as part of your daily workflow, not as a party trick

How we work

Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you’re not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that’s when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You’ll be part of the Mobile chapter for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery.

What you’ll get

  • 90-180 PLN/h net B2B, depending on your experience

  • Truly flexible hours: you organize your day

  • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them

  • Access to our internal knowledge-sharing: tech talks, experiments, side projects

  • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there’s a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget

No sugarcoating: during the freelance period there’s no paid leave or medical benefits. Those come with the permanent contract, and we’re transparent about that upfront.

Your first weeks

We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we’ll make sure you have the support to hit the ground running. You’ll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn’t working. If it’s great, you’ll know. If something needs adjusting, you’ll hear about it while there’s still time to adjust.

Recruitment process

The entire process is in English. All interviews are recorded for internal evaluation purposes.

  1. Application with a few screening questions

  2. HR call, ~45 min, casual

  3. Technical meeting, ~90 min, with the technical team (may include live coding)

  4. Final feedback within a few days

Once we’re in touch, you’ll hear from us fast. We don’t ghost and we don’t drag.

One more thing

intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you’ve built that made you proud.

Requirements

What we’re looking for

  • Strong commercial experience with the Flutter SDK (not “I built a side project once”)

  • Advanced Dart skills, including state management and async patterns

  • Working knowledge of iOS and Android: enough to debug when the platform layer is the problem

  • Hands-on BLE experience, particularly with flutter_blue_plus or similar

  • English at B2+, written and spoken, because our clients are mostly US-based

  • Problem-solving over line-counting: we’ll take a creative thinker over a fast typist any day

  • High coding standards and willingness to align with the team’s patterns

  • Initiative: you bring new ideas in and you can also walk away from them when the evidence says so

  • Engagement and team-play, the kind where people actually want you in the room

Nice to have

  • Native iOS (Swift) or Android (Kotlin) experience for the moments when Flutter isn’t enough

  • Previous IoT or connected device projects

  • Method channels and platform-specific plugin work

  • Scrum or other Agile delivery experience

  • Willingness to share publicly: hackathons, conferences, internal talks

  • Genuine curiosity about the devices you build for, not just the code behind them

Read the full description
Engineer Senior Embedded/Firmware Engineer at intent

Senior firmware engineer designs and ships embedded software for connected devices (wearables, audio, health-tech), working with hardware teams and clients to deliver production-quality firmware on microcontrollers like ESP32/STM32.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

In short

If you’re a firmware engineer who’s just as comfortable reading a schematic as writing C, and you’ve spent serious time inside ESP32 or STM32 projects, we want to talk. You’d join us on a freelance, time & material basis: you’re paid for the hours you actually work on real client projects. The first three months are about figuring out if we’re a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there’s a real path to our core team with a permanent contract and full benefits.

Why intent?

We’ve been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We’re 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. Firmware is where most of our products actually live or die: BLE stacks, power budgets, sensor pipelines, OTA. If you like the kind of bug that only shows up at -10°C with a flat battery, you’ll feel at home.

Who this role is NOT for

If you like being told exactly what to flash every morning and logging off the second the linker finishes, we’re probably not your people. We look for engineers who ask “why” before “how”, challenge assumptions, and dig into the hardware when the symptoms don’t add up. We’re AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of what you touch, straight talk when something on the board doesn’t behave, and the kind of curiosity that makes you actually care about the device, not just the code that ships to it.

What you’ll do

  • Plan, develop, and ship firmware for connected devices: wearables, audio, health-tech hardware

  • Gather and analyze requirements from clients, then turn them into something that actually works on real silicon

  • Consult clients and internal teams on stacks, tools, and trade-offs

  • Work side by side with mobile, backend, and QA to make sure the device and its companion app actually understand each other over BLE

  • Test firmware releases and write the documentation that future-you will thank present-you for

  • Estimate your own work and flag risks before they become blockers

  • Push for better practices: code reviews, patterns, knowledge-sharing inside and outside the chapter

  • Use AI tools as part of your daily workflow, not as a party trick

How we work

Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you’re not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that’s when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You’ll be part of the Firmware & Hardware chapter for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery.

What you’ll get

  • 135-180 PLN/h net B2B, depending on your experience

  • Truly flexible hours: you organize your day

  • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them

  • Access to our internal knowledge-sharing: tech talks, experiments, side projects

  • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there’s a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget

No sugarcoating: during the freelance period there’s no paid leave or medical benefits. Those come with the permanent contract, and we’re transparent about that upfront.

Your first weeks

We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we’ll make sure you have the support to hit the ground running. You’ll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn’t working. If it’s great, you’ll know. If something needs adjusting, you’ll hear about it while there’s still time to adjust.

Recruitment process

The entire process is in English. All interviews are recorded for internal evaluation purposes.

  1. Application with a few screening questions

  2. HR call, ~45 min, casual

  3. Technical meeting, ~90 min, with the firmware team

  4. Final feedback within a few days

Once we’re in touch, you’ll hear from us fast. We don’t ghost and we don’t drag.

One more thing

intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you’ve built that made you proud, ideally something where the firmware had to behave under conditions nobody told you about upfront.

Requirements

What we’re looking for

  • 4+ years of professional firmware development

  • Strong C/C++ for embedded systems (not “I dabbled in microcontrollers in school”)

  • Hands-on ESP32 experience, including ESP-IDF and ESP-ADF

  • STM32 experience in production projects

  • Solid Bluetooth knowledge: BLE, Bluetooth Mesh, and comfort across the stack layers

  • Toolchain fluency: CMake, GCC, Python-based tooling

  • Familiarity with IoT protocols like MQTT and WebSockets

  • A feel for the connected device landscape: IoT, home automation, wearables, automotive

  • English at B2+, written and spoken, because our clients are mostly US-based

  • Self-reliance, ownership, and the kind of communication where people don’t have to guess what you meant

Nice to have

  • Rapid hardware prototyping on Arduino, Raspberry Pi, BeagleBone, Nucleo

  • Working knowledge of LoRa, Zigbee, Thread, Wi-Fi, and other networking standards

  • Fleet deployment and management with AWS IoT Core, GCP Cloud IoT, Azure IoT, or similar

  • Cryptography in embedded contexts

  • Audio paths: encoding, decoding, mixers

  • Machine learning on embedded targets

  • Rust in firmware

  • FreeRTOS, Zephyr, or other embedded operating systems

  • Genuine curiosity about the devices you build, not just the bits flying around them

Read the full description
Engineer Senior Backend Developer at intent

Senior backend engineer owns technical architecture and infrastructure decisions for IoT/connected device projects, designing data pipelines and cloud systems while mentoring team members.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

In short

If you’re a backend engineer who doesn’t just build what’s asked, but shapes how it’s built, we want to talk. We’re looking for someone who can own the technical direction of a project end to end: architecture, infrastructure, trade-offs, and the conversations that come with them. You’d join us on a freelance, time & material basis: you’re paid for the hours you actually work on real client projects. Full capacity from the start. The first three months are about figuring out if we’re a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there’s a real path to our core team with a permanent contract and full benefits.

Why intent?

We’ve been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We’re 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. We use AI every day, in actual work, not just in company decks. Our backend isn’t generic CRUD: it’s the cloud spine of physical devices, the layer where firmware meets data pipelines, and where one bad architectural call shows up in a sensor reading six months later.

Who this role is NOT for

If your comfort zone is a well-defined Jira board, clear specs, and someone else making the architectural calls, this isn’t going to work. We’re not hiring a senior developer who executes well. We’re hiring someone who decides what gets built, how it gets built, and why. Someone who walks into a room full of ambiguity and starts creating structure, not waiting for it. If you need a ticket to start moving, if “that’s not in the requirements” is a sentence you use often, or if you’d rather not be the one explaining a technical trade-off to a client, we’re probably not your people. We’re AI-native and we expect you to treat AI tools as a daily multiplier, not a gimmick.

What you’ll do

  • Own and evolve the backend architecture for IoT projects: data ingestion pipelines, API design, infrastructure decisions

  • Make technical trade-off calls and defend them clearly to the team and to clients

  • Design and maintain cloud infrastructure on AWS (EKS, Aurora, DynamoDB, Timestream, S3) with production-grade reliability

  • Lead technical discussions: RFCs, architecture reviews, post-mortems, because you see the need, not because someone asked

  • Mentor other backend engineers, raise the bar on code quality, and set patterns others can follow

  • Work side by side with firmware engineers, mobile developers, QA, PMs, and clients

  • Use AI tools as part of your daily workflow, not as a party trick

  • Challenge product and technical assumptions when something doesn’t add up, even when it means a harder conversation

How we work

Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you’re not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that’s when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You’ll be part of the Mobile chapter (which covers backend/cloud too) for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery.

What you’ll get

  • 90-180 PLN/h net B2B, depending on your experience

  • Truly flexible hours: you organize your day

  • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them

  • Access to our internal knowledge-sharing: tech talks, experiments, side projects

  • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there’s a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget

No sugarcoating: during the freelance period there’s no paid leave or medical benefits. Those come with the permanent contract, and we’re transparent about that upfront.

Your first weeks

We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we’ll make sure you have the support to hit the ground running. You’ll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn’t working. If it’s great, you’ll know. If something needs adjusting, you’ll hear about it while there’s still time to adjust.

Recruitment process

The entire process is in English. All interviews are recorded for internal evaluation purposes.

  1. Application with a few screening questions

  2. HR call, ~45 min, casual

  3. Technical meeting, ~90 min, with the technical team

  4. Final feedback within a few days

Once we’re in touch, you’ll hear from us fast. We don’t ghost and we don’t drag.

One more thing

intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you’ve built that made you proud, ideally something where the architecture mattered.

Requirements

What we’re looking for

  • 7+ years of backend development, with a meaningful chunk spent leading technical direction, not just writing code

  • Strong Node.js skills in production systems at scale (not “I followed a tutorial once”)

  • Deep, hands-on AWS expertise: EKS, Aurora, DynamoDB, Timestream, S3

  • Kubernetes (EKS), Docker, and Terraform: you’ve built and maintained real infrastructure, not just clicked through the console

  • Solid understanding of distributed systems, event-driven architectures, and data pipelines

  • Experience with MQTT or similar IoT messaging protocols

  • CI/CD pipelines you’ve designed yourself (GitHub Actions, GitLab CI, Jenkins)

  • English at B2+, written and spoken: you’ll be in rooms with US-based clients and you need to hold your own

  • The ability to translate business needs into technical decisions and explain those decisions to non-technical stakeholders

  • Strong opinions, loosely held: you propose direction, you defend it, and you change your mind when the evidence says you should

Nice to have

  • Previous IoT or connected device projects, especially anything involving telemetry at scale

  • Golang in production (we’re adding it alongside Node.js)

  • Observability stack experience: tracing, metrics, structured logging

  • Security mindset for cloud-connected devices: secrets, mTLS, OTA updates

  • Genuine curiosity about the devices your backend talks to, not just the cloud side of the story

Read the full description
Engineer Senior iOS Developer at intent

Senior iOS developer builds and maintains Bluetooth-connected iOS apps for hardware devices, working with firmware teams and maintaining CI/CD pipelines.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

In short

If you’re a Senior iOS Developer who knows BLE inside out and likes code that talks to physical things, we want to talk. You’d join us on a freelance, time & material basis: you’re paid for the hours you actually work on real client projects. The first three months are about figuring out if we’re a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there’s a real path to our core team with a permanent contract and full benefits.

Why intent?

We’ve been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We’re 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. We use AI every day, in actual work, not just in company decks. If your Swift has ever made a physical device do something it couldn’t do before, you already get why we love what we do.

Who this role is NOT for

If you like being told exactly what to build every morning, opening Jira, closing Jira, and logging off at 17:01, we’re probably not your people. We look for engineers who ask “why” before “how”, challenge assumptions, and occasionally break things because they were trying something new. We’re AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of what you touch, straight talk when things get complicated, and the kind of curiosity that makes you actually care about the device on the other end of your Bluetooth connection.

What you’ll do

  • Build and maintain iOS apps that communicate with hardware peripherals over BLE

  • Take part in specifying, planning, and estimating new modules and features

  • Write and maintain unit tests (XCTest, Quick/Nimble) with a TDD mindset

  • Keep CI/CD pipelines in shape (GitHub Actions, Bitrise, Travis)

  • Review pull requests and give your teammates feedback that actually helps

  • Share what you learn: tech talks, internal docs, pair sessions, whatever fits

  • Work side by side with firmware engineers, designers, QA, and PMs

  • Use AI tools as part of your daily workflow, not as a party trick

How we work

Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you’re not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that’s when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You’ll be part of the Mobile chapter for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery.

What you’ll get

  • 90-180 PLN/h net B2B, depending on your experience

  • Truly flexible hours: you organize your day

  • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them

  • Access to our internal knowledge-sharing: tech talks, experiments, side projects

  • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there’s a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget

No sugarcoating: during the freelance period there’s no paid leave or medical benefits. Those come with the permanent contract, and we’re transparent about that upfront.

Your first weeks

We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we’ll make sure you have the support to hit the ground running. You’ll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn’t working. If it’s great, you’ll know. If something needs adjusting, you’ll hear about it while there’s still time to adjust.

Recruitment process

The entire process is in English. All interviews are recorded for internal evaluation purposes.

  1. Application with a few screening questions

  2. HR call, ~45 min, casual

  3. Technical meeting, ~90 min, with the technical team (may include live coding)

  4. Final feedback within a few days

Once we’re in touch, you’ll hear from us fast. We don’t ghost and we don’t drag.

One more thing

intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you’ve built that made you proud.

Requirements

What we’re looking for

  • 3+ years writing production Swift

  • Strong, hands-on BLE integration experience (not “I read about it once”)

  • Structured concurrency in Swift: you know it, you use it

  • CI/CD experience: GitHub Actions, Bitrise, or Travis

  • Unit testing discipline: XCTest, Quick/Nimble, or similar, with a TDD mindset

  • English at B2+, written and spoken, because our clients are mostly US-based

  • Problem-solving over line-counting: we’ll take a creative thinker over a fast typist any day

  • High coding standards and an eye on what’s new in the iOS world

  • Initiative, ownership, and the kind of communication where people don’t have to guess what you meant

Nice to have

  • Experience with other mobile platforms (Android, Flutter, KMM)

  • Previous IoT or connected device projects

  • Functional reactive programming (Combine, RxSwift)

  • Agile/Scrum experience

  • Genuine curiosity about the things you build, not just the code behind them

Read the full description
Engineer Senior Android Developer at intent

Senior Android Developer designs and builds BLE-connected Android apps in Kotlin, owns features end-to-end, and integrates AI tools into daily development workflows.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

In short

If you’re a Senior Android Developer who knows BLE inside out and isn’t afraid of code that talks to physical things, we want to talk. You’d join us on a freelance, time & material basis: you’re paid for the hours you actually work on real client projects. The first three months are about figuring out if we’re a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there’s a real path to our core team with a permanent contract and full benefits.

Why intent?

We’ve been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We’re 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. We use AI every day, in actual work, not just in company decks. If your Kotlin has ever made a physical device do something it couldn’t do before, you already get why we love what we do.

Who this role is NOT for

If you like being told exactly what to build every morning, opening Jira, closing Jira, and logging off at 17:01, we’re probably not your people. We look for engineers who ask “why” before “how”, challenge assumptions, and occasionally break things because they were trying something new. We’re AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of what you touch, straight talk when things get complicated, and the kind of curiosity that makes you actually care about the device on the other end of your Bluetooth connection.

What you’ll do

  • Design, build, and maintain Android apps that communicate with hardware peripherals over BLE

  • Write performant, reusable, and reliable Kotlin code, the kind people don’t dread inheriting

  • Take part in specifying, planning, and estimating new modules and features

  • Cover your code with unit tests and keep a TDD mindset where it makes sense

  • Review pull requests and give your teammates feedback that actually helps

  • Hunt down bottlenecks and bugs, including the ones that only show up on one OEM

  • Share what you learn: tech talks, internal docs, pair sessions, whatever fits

  • Use AI tools as part of your daily workflow, not as a party trick

How we work

Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you’re not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that’s when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You’ll be part of the Mobile chapter for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery.

What you’ll get

  • 90-180 PLN/h net B2B, depending on your experience

  • Truly flexible hours: you organize your day

  • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them

  • Access to our internal knowledge-sharing: tech talks, experiments, side projects

  • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there’s a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget

No sugarcoating: during the freelance period there’s no paid leave or medical benefits. Those come with the permanent contract, and we’re transparent about that upfront.

Your first weeks

We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we’ll make sure you have the support to hit the ground running. You’ll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn’t working. If it’s great, you’ll know. If something needs adjusting, you’ll hear about it while there’s still time to adjust.

Recruitment process

The entire process is in English. All interviews are recorded for internal evaluation purposes.

  1. Application with a few screening questions

  2. HR call, ~45 min, casual

  3. Technical meeting, ~90 min, with the technical team (may include live coding)

  4. Final feedback within a few days

Once we’re in touch, you’ll hear from us fast. We don’t ghost and we don’t drag.

One more thing

intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you’ve built that made you proud.

Requirements

What we’re looking for

  • 3+ years writing production Android in commercial projects

  • Strong Kotlin (not “I read about coroutines once”)

  • Hands-on BLE integration experience: real apps talking to real peripherals

  • Jetpack Compose in production

  • Comfort with popular Android libraries: Koin, Hilt, and the modern stack

  • Unit testing discipline (JUnit, Mockito, Robolectric, or similar) with a TDD mindset

  • English at B2+, written and spoken, because our clients are mostly US-based

  • Problem-solving over line-counting: we’ll take a creative thinker over a fast typist any day

  • High coding standards and an eye on what’s new in the Android world

  • Initiative, ownership, and the kind of communication where people don’t have to guess what you meant

Nice to have

  • Solid grasp of architecture and design patterns

  • Previous IoT or connected device projects

  • Functional reactive programming (Flow, RxJava)

  • Google Play release experience and Android Auto

  • Agile or Scrum delivery experience

  • Some Flutter experience

  • Genuine curiosity about the things you build, not just the code behind them

Read the full description
Finance Accounting Manager & Tax Agent at Sleek

Manages portfolio of startup/SME clients for tax compliance, BAS/return preparation, ATO representation, and mentors bookkeeping team.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

  1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
  2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
  3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years.  Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

WHAT THE ROLE INVOLVES

  • Be the backbone of Sleek’s Australian tax services – help us scale our internal processes and set the standard for excellence.
  • Manage your own portfolio of startup and SME clients – from advisory to compliance, you’re their go-to expert.
  • Represent clients confidently with the ATO – you’re their tax hero.
  • Own the end-to-end BAS and tax return prep & lodgment process – accuracy is your middle name.
  • Provide guidance and quality control for our remote bookkeeping team – because great numbers start with clean books.
  • Act as a trusted advisor on all things accounting and tax – from planning to problem-solving.
  • Lead, mentor and grow a team of like-minded, ambitious bookkeepers and tax accountants – we’re building a dream team, and you’re at the helm.

We’re seeking a detail-oriented and experienced tax professional ready to make a strong impact. To be successful in this role, you will need:

  • A Bachelor’s degree in Accounting.
  • A passion for the Australian SME space and client satisfaction.
  • Registration as an individual Tax Agent with the TPB, with at least 2 years of experience — this is mandatory
  • A minimum of 5 years’ experience as a practising tax accountant managing a portfolio of SME clients (Sole traders, companies, trusts…).
  • At least 2 years’ experience managing a team of bookkeepers and tax accountants.
  • Strong client service and communication skills — you’re confident in explaining tax matters clearly and professionally.
  • A high level of professionalism — you represent Sleek with integrity and care.
  • Excellent organisational and interpersonal skills — you can manage multiple tasks without losing focus.
  • Proficiency with Xero Practice Manager, Dext, A2X, and other accounting operations tools.
  • A proven ability to meet deadlines and deliver results.

Important: This role is open to candidates based anywhere in Australia, you must hold valid Australian work rights. Sponsorship is not available for this position.

Some other great things about working at Sleek…

  • Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

  • Flexibility: You’ll be able to work from home 2 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

  • Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our $1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

  • Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

  • Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry’s, and P&G who are building an inclusive, equitable, and a regenerative economy. We aim to be Carbon Neutral by 2030.

Read the full description
Data Analytics Power BI Developer at Deutsche Telekom IT Solutions Slovakia

Design, develop, and optimize enterprise Power BI reports and dashboards in Azure cloud environment while mentoring junior colleagues and driving BI best practices.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of KoĹĄice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of KoĹĄice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

We are seeking a highly skilled and experienced Power BI Developer with an innovative mindset to join our team working in a Scrum environment. The ideal candidate will have the opportunity to work remotely from anywhere in Slovakia and will take a leading role in designing, developing, and optimizing enterprise-level data-driven solutions in a Microsoft BI cloud environment. This role will focus on advanced automation, predictive analytics, AI-driven insights, and self-service BI enablement to support business intelligence needs across multiple foreign countries. As a senior expert, you will drive best practices, mentor junior colleagues, and shape the strategic direction of our Power BI implementations. If you have a deep passion for data analytics, visualization, and innovation, and are eager to work in a cutting-edge, cloud-based BI ecosystem, we would love to hear from you! Join our team and make a significant impact while working remotely from Slovakia.

WHAT WILL YOU DO?

  • Lead the design, development, and optimization of complex Power BI reports, dashboards, and data models in a Microsoft Azure cloud environment using Power BI Desktop and Power BI Service.
  • Act as a technical lead, ensuring best practices in data visualization, data modeling, and report performance optimization.
  • Collaborate with stakeholders at all levels to understand business needs, translate them into scalable BI solutions, and provide strategic guidance on data-driven decision-making.
  • Drive data governance, accuracy, security, and compliance in all Power BI solutions, implementing robust data validation, security roles, and quality assurance.
  • Leverage DAX, Power Query (M), and advanced data transformation techniques to develop complex business logic and analytical capabilities.
  • Develop and maintain technical documentation, training materials, and best-practice guides, fostering knowledge sharing and upskilling within the team.
  • Stay ahead of industry trends, evaluate and implement new Power BI features, AI-driven analytics, and automation opportunities to enhance efficiency and innovation.
  • Support the automation of reporting and analytics processes, integrating AI models and predictive analytics where applicable.
  • Mentor and coach junior and mid-level Power BI developers, ensuring technical excellence and professional growth.

Qualifications

YOU WILL SUCCEED IF YOU:

  • Have 3+ years of hands-on experience in Power BI development and data visualization, with a strong track record of delivering enterprise-level, high-performance BI solutions.
  • Possess deep expertise in Power BI Desktop, Power BI Service, and Microsoft Azure BI stack (e.g., Azure SQL, Synapse, Data Lake, Data Factory).
  • Are highly proficient in SQL, capable of optimizing complex queries and working with large datasets.
  • Have advanced knowledge of DAX and Power Query (M), with the ability to write and optimize complex expressions and transformations.
  • Have experience in leading BI projects, driving architectural decisions, and ensuring BI best practices.
  • Have a strong understanding of data governance, security models, and role-based access control (RBAC) in Power BI.
  • Are comfortable working in Agile/Scrum environments, with the ability to manage multiple tasks, prioritize effectively, and work both independently and collaboratively.
  • Have excellent problem-solving and analytical skills, with the ability to interpret complex datasets, identify trends, and provide strategic insights.
  • Have outstanding communication and stakeholder management skills, able to engage both technical and non-technical audiences effectively.
  • Have an innovative and proactive mindset, eager to explore and implement AI, automation, and machine learning use cases in BI solutions.
  • Speak English fluently.

Additional Information

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

  • Financial benefits
  • Benefits with focus on learning and development
  • Benefits with focus on health and sport
  • Benefits with focus on family and work – life balance
  • Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2000€ /brutto.

Additional information

\* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Read the full description
Engineer Cloud Architect at Deutsche Telekom IT Solutions Slovakia

Design and implement cloud architectures on Microsoft Azure and M365, lead migration projects, and develop hybrid cloud solutions for enterprise customers.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of KoĹĄice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of KoĹĄice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS GmbH is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes.

If you are looking forward to be a part of English / German speaking, new-technology-looking team player, our team would be the right home base for you.

WHAT WILL YOU DO?

  • Design and implementation of technically innovative cloud architectures based on Microsoft Azure and M365 services for customers.
  • Planning, conceptualization, and implementation of cloud solutions based on Microsoft Azure and M365.
  • Applying your technical and conceptual expertise in migrating IT infrastructures and applications to Azure.
  • Executing migration projects for existing customer solutions to Azure and M365 services.
  • Supporting Azure migration projects until handover to operations and developing operational concepts in collaboration with customers and IT operations.
  • Developing hybrid solutions that effectively combine public cloud, private cloud, and on-premise components, leveraging your experience in the Microsoft infrastructure environment.
  • Utilizing your comprehensive knowledge of Microsoft products and solutions to efficiently design solution architectures, including expertise in licensing options.
  • Acting as an innovation driver by working with customers to identify the applications and benefits of new Microsoft features (e.g., in the Data & AI domain).
  • Actively participating in the evaluation of new M365 or Azure services to further develop our technology portfolio, in close collaboration with strategic portfolio development.

Qualifications

YOU WILL SUCCEED IF YOU:

  • Have Bachelor’s, Master’s, or Diploma degree with relevant professional experience or equivalent knowledge and skills.
  • Have at least 2 years of experience with Microsoft Azure and M365 product portfolios or hybrid cloud solutions in combination with Azure.
  • Are experienced (on basic level) with classic Microsoft products and technologies (Windows, Office 365, Server, Active Directory, SQL Server, Exchange, SharePoint, Remote Desktop Services) with proven hands-on practice.
  • Have at least 3 years of project experience, particularly in transformation scenarios.
  • Possess strong knowledge of applications, infrastructures, architecture concepts, and technologies.
  • Have an experience in Cloud Consulting (IaaS, PaaS, SaaS) and DevOps.
  • Have relevant technical certifications (e.g., Azure Solutions Architect Expert, Azure Administrator Associate, Microsoft 365 Certified Security Administrator Associate, Windows Virtual Desktop Specialty).
  • Possess strong technical expertise combined with high consulting competence.
  • Are strong customer-oriented and have an entrepreneurial mindset, with the ability to independently generate value for customers.
  • Possess strong analytical and conceptual thinking skills.
  • Are highly systematic and have structured working approach, flexibility, and commitment.
  • Have professional, trustworthy, and empathetic demeanor with excellent presentation and facilitation skills.
  • Have strong cooperation, teamwork, and conflict resolution abilities.
  • Speak German at least B2 level
  • English language is an advantage (B2 level)

Additional Information

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

  • Financial benefits
  • Benefits with focus on learning and development
  • Benefits with focus on health and sport
  • Benefits with focus on family and work – life balance
  • Other benefits

For more information about our benefits click to Benefits

Salary

2050 - 3100 eur/ brutto

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2050 € /brutto.

Additional information

\* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Read the full description
Support Principal Customer Success Manager Retail and Hospitality at ServiceNow

Oversees customer portfolios to drive product adoption and business outcomes, mentors team members, and ensures customers maximize value from ServiceNow investments.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

The role of the Senior Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow’s best practices, innovations, and capabilities to help customers achieve their goals.

  • You will oversee the engagement and outcomes for customers in your portfolio
  • Assign out activities to other team members to achieve outcomes
  • Ensure customers are technically healthy and on the most recent version of our product
  • Guide development of new Success Plays
  • Work with customers to create new use case/success stories
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
  • Guide other ServiceNow teams to address customer issues
  • Identify and own new projects
  • Reduce number of escalated customers
  • Guide best practice development and mentor/guide junior team members
  • Help with recruiting

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 10+ years of related work experience; OR equivalent work experience
  • Creativity with comfort running projects independently
  • Improve complex issues through analysis and resolution
  • Succeed in working collaboratively
  • Mentor team members
  • ServiceNow certifications

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. Š2026 Fortune Media IP Limited. All rights reserved. Used under license. .

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Support Principal Customer Success Manager Retail and Hospitality at ServiceNow

Oversees customer portfolio to drive product adoption and business outcomes, mentors team members, and ensures customers maximize value from their ServiceNow investment.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

The role of the Senior Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow’s best practices, innovations, and capabilities to help customers achieve their goals.

  • You will oversee the engagement and outcomes for customers in your portfolio
  • Assign out activities to other team members to achieve outcomes
  • Ensure customers are technically healthy and on the most recent version of our product
  • Guide development of new Success Plays
  • Work with customers to create new use case/success stories
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
  • Guide other ServiceNow teams to address customer issues
  • Identify and own new projects
  • Reduce number of escalated customers
  • Guide best practice development and mentor/guide junior team members
  • Help with recruiting

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 10+ years of related work experience; OR equivalent work experience
  • Creativity with comfort running projects independently
  • Improve complex issues through analysis and resolution
  • Succeed in working collaboratively
  • Mentor team members
  • ServiceNow certifications

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. Š2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Read the full description
Engineer Data Engineer Senior at MUTT DATA

Senior Data Engineer builds and optimizes batch/streaming pipelines on Databricks, defines data quality standards, and mentors domain teams on data engineering best practices.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

🚀 Join Our Data Products and Machine Learning Development Remote Startup! 🚀

Mutt Data is a dynamic startup committed to crafting innovative systems using cutting-edge Big Data and Machine Learning technologies.

We’re looking for a Data Engineer Senior to help take our expertise to the next level. If you consider yourself a data nerd like us, we’d love to connect! 🐶🚀

🚀 What We Do

  • Leveraging our expertise, we build modern Machine Learning systems for demand planning and budget forecasting.
  • Developing scalable data infrastructures, we enhance high-level decision-making, tailored to each client.
  • Offering comprehensive Data Engineering and custom AI solutions, we optimize cloud-based systems.
  • Using Generative AI, we help e-commerce platforms and retailers create higher-quality ads, faster.
  • Building deep learning models, we enhance visual recognition and automation for various industries, improving product categorization, quality control, and information retrieval.
  • Developing recommendation models, we personalize user experiences in e-commerce, streaming, and digital platforms, driving engagement and conversions.

🌟 Our Partnerships

  • Amazon Web Services
  • Astronomer
  • Databricks

🌟 Our Values

  • 📊 We are Data Nerds
  • 🤗 We are Open Team Players
  • 🚀 We Take Ownership
  • 🌟 We Have a Positive Mindset

🔍 Curious about what we’re up to? Check out our case studies and dive into our blog post to learn more about our culture and the exciting projects we’re working on! 🚀

Responsibilities 🤓

  • Co-develops batch and streaming pipelines, semantic models, and transformations

on Databricks (Python/Spark).

  • Defines and maintains data contracts, quality rules, and data SLOs for each data

product.

  • Guides domain teams on data modeling and data product boundaries (what

belongs to which product/domain).

  • Trains, mentors and pairs with domain engineers/analysts on data product

ownership and good engineering practices.

  • Captures feedback and best practices from domains and feeds improvements back

into platform templates, tooling, and patterns.

Required Skills 💻

  • Experience in Data Engineering, including building and optimizing data pipelines.
  • Experience working with Databricks, Python, and Spark, building batch and streaming solutions.
  • Experience with Microsoft Fabric, including data integration, analytics, or lakehouse solutions.
  • English Advanced Level.
  • Familiarity with BI visualization tools such as Looker, Tableau, or Power BI.

🎁 Perks

  • Remote-first culture– work from anywhere! 🌍
  • AWS, DBT, Google Cloud, Azure & Databricks certifications fully covered
  • In-Company English Lessons.
  • Birthday off + an extra vacation week (Mutt Week! 🏖️)
  • Referral bonuses– help us grow the team & get rewarded!
  • Maslow: Monthly credits to spend in our benefits marketplace.
  • ✈️ 🏝️ Annual Mutters’ Trip – an unforgettable getaway with the team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Finance Controller at Peripass

Controller owns financial reporting, variance analysis, and Power BI dashboards while providing business insights to drive decision-making in a scaling SaaS company.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Description

You’ve probably already heard about Ghent’s buzzing tech scene, now’s your chance to be part of it! Ready to make an impact as our first Controller in a fast-scaling SaaS company, where you’ll further professionalise our financial reporting and structure?

We’re looking for a Controller to own reporting, drive process improvements, and architect the financial foundations that inform business choices in our unique SaaS + hardware environment.

Logistics? Maybe not what you dreamed of as a kid. But building a fast-growing international SaaS scale-up that’s transforming how some of the world’s largest industrial companies operate? That’s a different story.

Peripass is a tech company at heart. We build software that digitises and automates complex logistics environments for companies like Bridgestone, Alpro and Arcelor Mittal. These companies have hundreds of trucks (un)loading every month, and our SaaS platform helps them orchestrate that whole process. Peripass is a high-impact SaaS platform used in international enterprise environments.

Ready to be part of the next steps of Peripass? Here are your three core responsibilities:

You own and continuously improve the reporting and controlling flow

  • Deliver accurate and timely monthly management reporting

  • Review actuals together with Accounting to ensure results are complete, reliable, and correctly structured

  • Prepare clear variance analysis versus budget, forecast, and prior periods

  • Create and maintain ad hoc reports based on business needs

  • Develop new reporting views and dashboards as the company evolves

  • Own and improve the Power BI reporting environment

  • Ensure reporting is clear, actionable, and useful for business planning and decision-making

You strengthen the company structure through strong financial and business insights

  • Follow up on reporting needs and translate them into the right company structure, including cost centers, cost types, and reporting dimensions

  • Align with Accounting to ensure correct, simple, and efficient usage of financial structures

  • Help judge when adjustments are needed to improve transparency, accuracy, scalability, and control

  • Provide stakeholders with meaningful insights into costs, performance, margins, and business drivers

  • Help build visibility on our SaaS + hardware model, including recurring revenue, one-off revenue, gross margin, and customer or segment performance where relevant

  • Act as a finance business partner to colleagues across the company, helping them understand their numbers and make better-informed decisions

  • Support the CFO with insights and reporting for management, board, and strategic finance discussions

You own the budget process and drive efficiency through tools and automation

  • Own the budget process twice a year, including tools, content, coordination, and reporting

  • Support rolling forecasts and scenario planning as the company grows and priorities evolve

  • Work closely with colleagues to identify how tasks can be made more productive

  • Propose improvements that increase efficiency, visibility, automation, and data quality

  • Help the business adopt smarter ways of working through AI, BI tools, and process improvements

You will report directly to the CFO (Kristof De Ceuckelaere) and work closely with Finance, Accounting, and business stakeholders across the company.

What we offer:

  • Build financial structure in a scaling company: you’ll help architect the reporting and financial foundations as Peripass grows, since you will be the first controller. You’ll work on real projects like integrating new products and initiatives into our financial structure and reporting frameworks.

  • Work in a complex, interesting sector: the SaaS + hardware combination creates unique needs and opportunities.

  • A great bunch of colleagues who are all making the success story of Peripass, day after day, milestone after milestone, and joke after joke.

  • A solid salary package with great benefits.

  • Flexible working hours with a work-from-home policy.

Requirements

Come on, blow us away with your credentials! 💥

  • You have 2-5 years of experience as a business analyst, controller, or similar financial/analytical role

  • You have an analytical mindset: you can translate data into practical insights and think strategically about how to structure financial information

  • You speak Dutch at a native/full professional level, and fluent English is essential since that is our internal language

  • You work well across departments: you collaborate effectively with different teams with strong communication skills, communicate clearly and concisely, challenge existing ways of working when needed, and identify opportunities to improve automation, efficiency, and processes

  • You have strong technical skills: experience with BI tools (preferably Power BI), strong Excel and data analysis skills, and familiarity with reporting, budgeting, financial analysis, cost centers, and cost types. You’re comfortable working with financial systems, reporting tools, and automation solutions, and you use AI and other tools to improve finance and reporting processes.

  • You have a master’s degree with a business, economics, finance, or similar major (or equivalent professional experience that demonstrates the same capabilities)

Read the full description
Finance Senior SOX Auditor - Business Process Controls at Kraken Digital Asset Exchange

Lead independent testing of business process SOX controls over revenue, financial close, and treasury operations to provide audit and regulatory assurance.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward’s Risk & Audit function operates as an Integrated Assurance organization, bringing together Internal Audit and Enterprise Risk Management under a unified risk oversight strategy. The function spans SOX Compliance, Enterprise Risk Management, and Internal Audit across multiple regulated entities and jurisdictions. The team partners with co-sourced providers, maintains direct reporting lines to the Global and Local Audit Committee Chairs, and is building a technology-forward assurance capability at the forefront of crypto and financial innovation.

This role sits within Internal Audit and will lead the independent testing of business process SOX controls. You will assess whether controls over revenue, financial close, and treasury are designed and operating effectively, providing the assurance that the Audit Committee, external auditors, and regulators rely on.

The opportunity

You will lead Internal Audit’s business process SOX controls testing program, building the testing approach, workpapers, and institutional knowledge from the ground up. This is a hands-on role with real program ownership and you’ll be doing it at a crypto exchange — where revenue includes digital asset trading, staking, and custody fees, where treasury manages both fiat and crypto assets, and the financial reporting landscape is evolving in real time. If you want a SOX role where the accounting is interesting and the controls are consequential, this is it.

Responsibilities span the following areas:

SOX business process controls testing

  • Lead the execution of independent controls testing across business process areas including revenue, financial close, and treasury.

  • Evaluate the design and operating effectiveness of key controls, document testing procedures and results, and ensure workpapers meet Internal Audit and external auditor quality standards.

  • Validate the completeness and accuracy of Information Used in Controls (IUC) and Information Produced by the Entity (IPE), ensuring the reliability of data underpinning control performance.

  • Build and maintain testing programs, templates, and workpapers that create a repeatable, scalable foundation for business process SOX testing.

  • Identify opportunities to leverage AI-enabled workflows and data analytics to improve testing coverage and efficiency.

Remediation validation & issue management

  • Independently validate the remediation of open SOX findings, including material weaknesses and significant deficiencies, across business process control areas.

  • Evaluate control deficiencies by performing root cause analysis and assessing the severity and pervasiveness of exceptions to inform deficiency classification.

  • Assess whether management’s remediation actions are adequately designed and operating effectively before closing findings.

  • Track remediation progress, escalate delays or gaps, and report status to Internal Audit leadership and the Audit Committee as required.

  • Coordinate with the SOX Compliance team to ensure alignment on remediation expectations, timelines, and evidence requirements.

Stakeholder engagement & reporting

  • Serve as a trusted Internal Audit point of contact for business process control owners across Finance, Accounting, and Treasury.

  • Contribute to Internal Audit reporting to the Audit Committee, external auditor, and senior leadership on business process SOX testing coverage, findings, and remediation status.

  • Partner with the IT SOX tester and co-sourced resources to ensure coordinated testing coverage across the full SOX program.

Skills you should HODL

  • 8+ years of experience in internal audit, external audit, or SOX compliance, with significant exposure to business process controls testing.

  • CPA or ACCA certification required.

  • Experience in crypto, fintech, payments, or digital asset accounting — including revenue recognition for trading, staking, or custody services.

  • Strong knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards as they apply to business process controls.

  • Hands-on experience testing controls across revenue, financial close, treasury, or other core financial reporting processes.

  • Experience operating across multi-entity structures or multiple jurisdictions.

  • Effective communicator who can translate audit findings and control observations for control owners, senior leadership, and external stakeholders.

Nice to haves

  • Familiarity with audit management platforms such as AuditBoard or Workiva.

  • Exposure to global regulatory environments and multi-entity control structures.

  • Familiarity with AI-assisted audit tools and willingness to adopt emerging technologies.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

Follow us on Twitter

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Connect on LinkedIn

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Sales Strategic Account Executive at NiCE

Account Executive drives enterprise software sales in financial services, closing deals and building C-level relationships while achieving annual revenue quotas.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions. This position is required to increase revenue streams within business, commercial, enterprise, and contact centers within the Financial Services industry.

Candidates must reside in the Central or Eastern time zones

How will you make an impact?

  • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower’s strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with ‘C’levels.
  • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?

  • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • Minimum of 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology & its applications
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisite ID: 10855

Reporting into: Director of Sales

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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Operations Wastewater Senior Technical Manager at Woodard & Curran

Senior Technical Manager leads wastewater engineering projects from design through operations, mentors junior staff, and grows the regional wastewater team.

Senior Hybrid Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

What’s in it for you:

Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact – driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.

Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)

This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional on‑site presence on an as‑needed basis.

Travel: 20%

Who are we looking for:

The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curran’s wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.

What You Will Be Doing at Woodard & Curran:

  • Provide technical leadership on wastewater projects of all sizes, from the concept, final design, and construction phases; start-up, and operations of facilities.
  • Lead and grow the West Region Wastewater Team and multi-discipline project teams, identifying emerging opportunities, supporting key pursuits, and contributing to the firm’s long-term technical leadership strategy.
  • Build and strengthen client relationships, contributing to business development efforts, proposal preparation, and strategic pursuits in the municipal wastewater market.
  • A recognized technical expert in wastewater treatment process, with deep experience in planning, design, and implementation of municipal treatment systems, including biological
  • Review and oversee technical deliverables to ensure quality, consistency, and adherence to industry standards and client expectations.
  • Supports Project Manager with and/or directly manages the financial and technical delivery of project tasks including scope, schedule, and budget.
  • Serve as a technical resource for complex wastewater treatment processes, providing process expertise from planning and pilot studies through design, construction, and startup.
  • Prepares and delivers presentations to internal and/or external clients/professional societies and participates in committees and other external leadership opportunities through professional associations and other applicable organizations.
  • Partners with project managers and client managers to support client relationships, identify opportunities, and contribute to business development efforts.
  • Provides input on development of Woodard & Curran design or technical guidelines and standards.

What You Will Need To Succeed:

  • The successful candidate should have substantial technical expertise in the field of civil and environmental engineering and have in-depth understanding of the engineering concepts associated with all types of municipal wastewater systems including collection system infrastructure and wastewater treatment processes.
  • 20+ years of experience in evaluation, planning, design, and construction of wastewater engineering projects.
  • Lead technical engineer for a minimum of 5+ wastewater treatment facility designs (new or expansion).
  • Considered an expert in California
  • B.S. Degree in Civil, Mechanical, Chemical, or Environmental Engineering, M.S. Degree preferred.
  • Registered Professional Engineering California (or ability to apply for reciprocity within 6 months of hire).
  • Up to date on the latest advances in technology, regulatory trends, equipment, and processes.
  • Ability to support and/or lead strategic initiatives to develop and expand business opportunities with new clients and geographies.
  • Well versed in state and local regulations regarding wastewater treatment and collection systems.
  • Superior writing, communication, and presentation skills.
  • Strong leadership skills and ability to coach, mentor, and train individuals.

$160,000 - $190,000 a year

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Group A (San Diego, CA) = $160,000 - $180,000

Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000

#LI-TB1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

  • MDR applies to both you and the Company
  • Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
  • Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

  • 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

  • Observed holidays: Choose up to 8 holidays to observe annually
  • Vacation: Accrued based on years of experience and calculated on hours worked
  • Sick time: Paid sick time for non-work-related illness or injury.
  • Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

  • Disability: Paid short- and long-term disability
  • Health: Medical plan options; plus dental and vision plans.
  • Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
  • Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Strategic Account Executive at NiCE

Strategic Account Executive drives enterprise software sales in healthcare, identifying new opportunities and managing high-level client relationships to meet annual revenue quotas.

Senior Onsite Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within the Healthcare industry. This position is required to increase revenue streams within business, commercial, and enterprise contact centers.

This position requires candidates reside within the East Coast.

How will you make an impact?

  • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower’s strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with ‘C’levels.
  • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?

  • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • Minimum of 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology & its applications
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and/or Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisite ID: 10650 Reporting into: Director of Sales

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Read the full description
Support Senior Customer Success Manager at NiCE

Senior CSM manages enterprise customer accounts post-implementation, driving adoption of AI-powered contact center platform and ensuring long-term ROI and customer satisfaction.

Senior Hybrid Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

  • Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

  • Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

  • Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

  • Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

  • Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

  • Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

  • Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

  • Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

  • Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

  • Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

  • Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

  • Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

  • Travel up to 25–30% to support customer success activities

Have you got what it takes?

  • Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

  • 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

  • Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

  • Excellent analytical, problem‑solving, and customer engagement skills

  • Proven experience managing multiple customer accounts simultaneously

  • Excellent communication skills, both verbal and written

  • Ability to work effectively in a fast‑paced, customer‑centric environment

  • Proficient in Microsoft Office applications

  • Able to work independently with minimal supervision

  • Strong working knowledge of contact centre platforms, functionality, and design

  • Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

  • Understanding of networking, VoIP, and contact centre infrastructure

  • Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

  • Familiarity with databases, SQL concepts, or scripting fundamentals

  • Experience with AI, analytics, automation, or digital CX technologies

  • Analytical, inquisitive, service‑oriented mindset with a collaborative approach

  • Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Read the full description
Support Principal Customer Success Manager at NiCE

Principal CSM manages enterprise customer relationships post-sale, drives platform adoption and ROI, and serves as the main point of contact for strategic account success.

Senior Hybrid Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

  • Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

  • Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

  • Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

  • Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

  • Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

  • Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

  • Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

  • Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

  • Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

  • Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

  • Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

  • Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

  • Travel up to 25–30% to support customer success activities

Have you got what it takes?

  • Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

  • 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

  • Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

  • Excellent analytical, problem‑solving, and customer engagement skills

  • Proven experience managing multiple customer accounts simultaneously

  • Excellent communication skills, both verbal and written

  • Ability to work effectively in a fast‑paced, customer‑centric environment

  • Proficient in Microsoft Office applications

  • Able to work independently with minimal supervision

  • Strong working knowledge of contact centre platforms, functionality, and design

  • Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

  • Understanding of networking, VoIP, and contact centre infrastructure

  • Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

  • Familiarity with databases, SQL concepts, or scripting fundamentals

  • Experience with AI, analytics, automation, or digital CX technologies

  • Analytical, inquisitive, service‑oriented mindset with a collaborative approach

  • Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Read the full description