Headquarters: Las Vegas, Nevada
URL: https://jobs.telusdigital.com/search/jobs?cfm5=Artificial+Intelligence&ns_category=artificial-intelligence

We are looking for an independent, flexible, remote opportunity where you can help improve AI-powered search technology from the comfort of your home? If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project could be a great fit.

 

A Day in the Life of a Content Reviewer - US

In this role, you will analyze and provide feedback on text, webpages, images, and other types of online content for leading search engines using a specialized online platform.

 

By reviewing and rating search results for relevance and quality, you will help improve the overall search experience for millions of users around the world, including yourself.

Join our global community and put your skills to work supporting one of the world's leading search technologies.

 

Service Rates 

The rate of pay is $0.2333 per completed task, with an estimated earning potential of $14 per hour. Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume and program requirements including, quality, and productivity, in accordance with the program's quality standards and guidelines.

 

Please note that only one member per household may participate in this program. If it is identified that more than one person from the same household is participating in the TELUS Digital Rating Program, all associated accounts may be removed from the program.

 

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

 

Qualification Process

No previous professional experience is required to apply for this opportunity. However, participation in this project requires meeting the basic requirements and successfully completing the qualification process.

 

Basic Requirements

• Excellent written and verbal communication skills in English

• Must have resided in the United States for the past three consecutive years

• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs in the United States

• Active use of Gmail and social media platforms

• Experience using web browsers to navigate and interact with a variety of online content

• Daily access to a reliable broadband internet connection

• Access to a smartphone (Android 5.0 or higher, or iOS 14 or higher)

• Access to a personal computer

 

Assessment

You must complete an English language assessment, pass an open book qualification exam, and complete an ID verification in order to be successful for this role. These assessments will determine your suitability for the position.

To apply: https://weworkremotely.com/remote-jobs/telus-digital-content-reviewer-us-5

Headquarters: Phoenix, AZ - Remote

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

 
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

 
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About The Role :

This role is fulfilling for those who thrive in dynamic teams that seek to make an impact through their proactive and solution-oriented mindset. Going the extra mile to deliver exceptional service is never an afterthought, as you always put yourself in the customer's shoes. Sometimes, you won't know the correct answer, but you are the kind of person who is always up for the challenge. We can't promise it will be easy, but we can promise it will be time well spent. 

Our success in the Benefit Customer Engagement team is driven by the personal responsibility taken on by each of our advocates to drive authentic interactions through phone, email, and chat. Our advocates take pride in finding resolutions to some of the most complex benefit questions from our small business owners. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses.

You'll gain skills and experience working for one of the most exciting payroll and benefits platforms for small businesses. At Gusto, we commit to providing the resources and transparency to breed success through ongoing learning, development, and performance reflection.

 

About The Team :

The Customer Care team is the linchpin of our world-class customer experience. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Benefits Care Advocate at Gusto, you will guide our customers to solutions, answering queries via phone and email each day. 

Gusto is seeking support experts who thrive in a fast-paced, solutions-based call center environment. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. You will guide our customers through our product features and act as their advocate internally to influence our product decisions and roadmap. 

Here’s what you’ll do day-to-day:

• You will own customers' inquiries from start to finish while keeping the customer updated at all times during the resolution process. While you can expect to primarily be on our live inbound phone channel for the entirety of your shift, a Benefit Customer Care Advocate should be prepared to flex onto our email and/or chat channels based on business needs.
• You will be expected to work a full-time 40-hour/week schedule during our hours of operation.
• You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.
• You will collaborate closely with other advocates and across the company to influence product development.
• You will deliver exemplary customer service using a “search first” mentality, ensuring comprehensive research of a question is carried out through our various internal resources channels before asking for further support.
• You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
• You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.
• You will be flexible to accommodate annual volume spikes from December through March when we require additional weekend overtime and blackout periods for paid time off to provide the best service possible to our customers during the most critical time of the year for small business owners.

 

Here’s what we're looking for:

• Experience: Minimum 2+ years of experience within the call center, technology, retail, or hospitality space and are seeking a new challenge. At least 1-year experience in a Customer-facing benefits role with a Broker, Carrier, or Benefits provider.Highly preferred, 2 years experience in the Benefit space.
• Technical Ability—You must feel comfortable working with multiple and perhaps new technologies in a digital-first environment (tools such as Salesforce, Slack, Confluence, and NICE Workstation are often used). You will navigate multiple digital systems and use customer data to inform decisions.
• Collaborative: A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.
• Accountable: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction. Takes pride in seeing customer interactions through from start to finish.
• Manages Stress Effectively: You're an autonomous problem solver with a personality that thrives in a dynamic environment. You are not afraid to ask for help when the clock is ticking, but you always check your resources before sending out the call.
• Reliable: Individuals should take pride in showing up to work not only for themselves but for their customers. You’re proud of your perfect attendance award from grade school! 
• Ethical: You hold true to your values of providing top-tier customer service. You are self-motivated to continuously strive towards improvement to better the success of our team and our customers. Shortcuts should never be taken.
• Great written and verbal communicator: You are a confident communicator and methodical thinker. You consistently demonstrate exceptional writing and verbal communication skills and are adept at explaining technical concepts to a wide range of audiences. You understand the importance of listening to the customer before delivering service.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-benefits-care-advocate-phoenix

Job type: Part-Time (less than 20hrs/week) Location: Remote Intended Start Date: As soon as possible Who we are: Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE:...

Back in 2012, we were a group of engineers and designers who decided we wanted to build things, so we did. Able started as an engineering and product hub building for a portfolio of early-stage startups. We built many relationships while developing products that were thoughtful, effective, and genuinely useful. But, since then, we’ve grown… and so has our ambition.

Now, we’re entering our next chapter, defined by applied AI. AI is a powerful force in the end-to-end software development cycle, and we’re creating practices that allow us to deliver software fast and more effectively than traditional approaches, creating meaningful value for our partners. Today, our builder mindset is driving us to become an AI-native organization across every function. We’re still evolving, and that’s part of the opportunity. If you want to build, learn, and tackle challenges alongside an ambitious team, let’s build together.

This position is 100% remote and open to candidates based in the U.S. or Latin America.

About the Role

As our Business Development Representative, you’ll own the top of the sales funnel, identifying target companies, reaching the right decision-makers, and turning outbound conversations into qualified opportunities.This is a highly outbound role, focused on prospecting mid-market companies, building targeted lists, and creating opportunities from scratch. You’ll work closely with sales leadership and our technical team to understand prospects’ AI needs and help build a repeatable outbound playbook for Able.

What We’re Looking For

Day-to-Day Responsibilities

• Own outbound prospecting: Research target accounts, identify key decision-makers, build account lists, and proactively create new opportunities.
• Run multi-channel outreach: Engage prospects through email, LinkedIn, phone, and other relevant channels using personalized, thoughtful messaging.
• Qualify opportunities: Understand a prospect’s business, challenges, and potential AI needs to determine whether there is a strong fit.
• Book qualified meetings: Schedule conversations with sales leadership and provide clear context so each handoff starts with the right information.
• Handle inbound leads: Respond to inbound interest, qualify prospects, and move relevant opportunities into the pipeline.
• Build the outbound playbook: Track what messaging, personas, industries, and approaches are working and help turn those learnings into a repeatable process.
• Maintain a healthy pipeline: Keep prospect information, follow-ups, and activity organized so the pipeline remains accurate and actionable.

Required Skills & Experience

• 3+ years of BDR/SDR experience in B2B software, technology, or a similar environment.
• A strong track record of outbound prospecting and lead generation, you’re comfortable creating opportunities rather than waiting for them.
• Strong research skills and the ability to identify the right companies, personas, and business triggers.
• AI familiarity or an AI-native mindset. You don’t need to be an AI expert, but you should be genuinely interested in AI and able to understand enough to have relevant conversations with prospects about their needs and challenges.
• Strong communication skills and confidence engaging with senior decision-makers.
• A data-driven and curious approach to prospecting: you know how to research, prioritize, and test different approaches to find the right prospects.
• Comfort working in an early-stage environment where processes, tools, and messaging are still being built and refined
• Experience selling across multiple industries. Exposure to mid-market companies, private equity, or family offices is especially valuable.
• Experience working with CRM and prospecting tools to manage accounts, track outreach, maintain follow-ups, and keep pipeline data accurate.

What Success Looks Like

In this role, success means consistently creating high-quality opportunities, learning quickly from the market, and helping Able build an outbound motion that can scale.

You’ll know you’re succeeding when you’re consistently reaching the right people, having relevant conversations, and turning those conversations into qualified meetings. You’ll also bring insights back to the team, what messaging works, which prospects are responding, and where the biggest opportunities are.

You won’t simply execute an existing playbook,  you’ll help build it.

Able is powered by curious, thoughtful people who care about what they build and how they build it. We’re actively investing in our team through AI training, knowledge-sharing, and hands-on experimentation to ensure everyone grows alongside the technology.

This position is 100% remote and open to candidates based in the U.S. or Latin America. Strong verbal and written communication skills in English are a requirement. As a team member, you can expect:

• To work 40 hours per week, and be available during normal business hours as needed.
• Payments made in USD.
• 18 days of PTO per year, observance of local holidays, and an annual break between Christmas and New Years.
• Wellness + Remote Stipend
• AI Voucher

About Able

Able builds technology products in a portfolio model. We believe that people, teams, and processes are more important than the ideas themselves, so we’ve focused on bringing great people together, and investing in their growth.

We’ve built products in a variety of industries. Everything from media to finance to toys to healthcare. Sometimes we work with management teams to help their businesses grow faster or unlock value using technology. Other times we start or buy businesses outright. Each time, we look for opportunities to leverage technology built at the portfolio-level to drive value faster.

Able is committed to inclusion and diversity and is an equal-opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

This is but the beginning of a conversation we’d love to have with you.

Apply, and let’s get this adventure started!

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
• Verification that drivers have picked up or recovered the correct piece(s)
• Accurately confirming flight departures by use of AWB tracking
• Following all process and communication standards within our various team outlets
• Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

• Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
• With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

• Ability to update, manage, and/or change airway bills using initial or tenured training.
• Ability to source driver coverage for any segment of an order.
• Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
• Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

• Timely acknowledgment and action of all email, phone and text requests
• Expected to consistently meet all minimum metric expectations for phone availability and acceptance
• Proper use of the various phone statuses
• Order placement for customers who are unable to place orders via the online portal
• Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

• Maintain high level of customer service while communicating with internal and external parties through

  • Slack
  • Zendesk
  • Inbound/Outbound phone calls and texts
  • Internal meetings

• Maintain high level of team contributions in the following areas:

  • Communication
  • Order updates
  • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.

Our Mission:Improving lives by providing advanced therapeutic options

Our Vision:Creating the absolute best patient-physician experience in clinical research

Our Values:

• Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered

• Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues

• Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency

• Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards

Why This Role Exists

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.

What You’ll Do

• Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

• Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

• Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

• Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

• Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

• Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

• Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

• Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

• Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues

• Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

• Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

• Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

• Strong professional phone presence and ability to build trust quickly with prospective participants

• Comfort conducting both inbound and outbound patient communication

• Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

• Strong attention to detail and comfort documenting information across multiple systems

• Comfort with medical terminology and protocol-driven eligibility questions

• Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

• Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

• Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

• Prior clinical research experience, especially in patient recruitment or patient engagement

• Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

• Familiarity with Good Clinical Practice and FDA-regulated research environments

• Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

• Associate’s degree or higher

• CNA, medical assistant, or other healthcare-related background

Engagement Details

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.

Physical Requirements & Work Environment

• This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
• Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
• Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
• Must be able to maintain a productive and professional remote work setup with reliable internet connectivity
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Why Join Profound Research?

• Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters
• Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career
• Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time
• Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well
• Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support
• Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams
• Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.

Our Mission:Improving lives by providing advanced therapeutic options

Our Vision:Creating the absolute best patient-physician experience in clinical research

Our Values:

• Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered

• Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues

• Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency

• Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards

Why This Role Exists

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.

What You’ll Do

• Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

• Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

• Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

• Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

• Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

• Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

• Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

• Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

• Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues

• Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

• Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

• Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

• Strong professional phone presence and ability to build trust quickly with prospective participants

• Comfort conducting both inbound and outbound patient communication

• Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

• Strong attention to detail and comfort documenting information across multiple systems

• Comfort with medical terminology and protocol-driven eligibility questions

• Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

• Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

• Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

• Prior clinical research experience, especially in patient recruitment or patient engagement

• Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

• Familiarity with Good Clinical Practice and FDA-regulated research environments

• Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

• Associate’s degree or higher

• CNA, medical assistant, or other healthcare-related background

Engagement Details

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.

Physical Requirements & Work Environment

• This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
• Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
• Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
• Must be able to maintain a productive and professional remote work setup with reliable internet connectivity
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Why Join Profound Research?

• Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters
• Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career
• Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time
• Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well
• Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support
• Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams
• Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users’ lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community.

We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone’s opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey.

What You’ll Do

• Execute high-volume outbound prospecting daily (80–150+ activities/day) via cold calls, cold email, LinkedIn, and SMS
• Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups
• Build and manage targeted prospect lists using Apollo and Clay, aligned with Bluelight’s ideal customer profile
• Run structured multi-touch outbound sequences in Instantly to engage prospects and drive responses
• Leverage ZoomInfo to research accounts, identify key decision-makers, and enrich prospect data
• Write and send high-converting outbound emails and LinkedIn messages with strong personalization and clear calls-to-action
• Initiate outbound conversations with confidence, clearly communicating Bluelight’s value proposition within the first few seconds
• Qualify prospects based on defined criteria (budget, authority, need, timeline) and identify real sales opportunities
• Handle objections effectively and position Bluelight as a solution to prospects’ software and technology needs
• Book qualified discovery calls for Account Executives and ensure strong show rates through proper follow-up
• Accurately log all activities, notes, and pipeline updates in HubSpot
• Continuously improve messaging and outreach strategies based on results
• Meet or exceed KPIs including daily activity targets, conversations, meetings booked, and pipeline contribution

What We’re Looking For

• Required: Hands-on experience with Apollo, Clay, Instantly, and ZoomInfo (candidates without direct working experience in all four of these tools will not be considered)
• Proven experience in B2B sales or inside sales roles, preferably within technology or software industries
• Strong negotiation skills with the ability to influence decision-makers confidently
• Familiarity with CRM software such as Salesforce or similar platforms
• Experience in telemarketing or outbound calling campaigns is highly desirable
• Excellent communication skills in English, both verbal and written, with a customer service-oriented approach
• Demonstrated ability to work independently while contributing effectively within a team environment

Nice to Have

• Experience using AI tools to streamline workflows and improve outreach performance

What Success Looks Like

• Hitting daily activity and meeting targets
• Generating high-quality, qualified meetings
• Building a consistent and predictable pipeline
• Clearly communicating Bluelight’s value

Company Benefits

• Competitive salary and bonuses, including performance-based salary increases.
• Generous paid-time-off policy
• Flexible working hours
• Work remotely
• Continuing education, training, conferences
• Company-sponsored coursework, exams, and certifications

Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business.

You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry!

If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. #LI-Remote

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users’ lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community.

We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone’s opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey.

What You’ll Do

• Execute high-volume outbound prospecting daily (80–150+ activities/day) via cold calls, cold email, LinkedIn, and SMS
• Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups
• Build and manage targeted prospect lists using Apollo and Clay, aligned with Bluelight’s ideal customer profile
• Run structured multi-touch outbound sequences in Instantly to engage prospects and drive responses
• Leverage ZoomInfo to research accounts, identify key decision-makers, and enrich prospect data
• Write and send high-converting outbound emails and LinkedIn messages with strong personalization and clear calls-to-action
• Initiate outbound conversations with confidence, clearly communicating Bluelight’s value proposition within the first few seconds
• Qualify prospects based on defined criteria (budget, authority, need, timeline) and identify real sales opportunities
• Handle objections effectively and position Bluelight as a solution to prospects’ software and technology needs
• Book qualified discovery calls for Account Executives and ensure strong show rates through proper follow-up
• Accurately log all activities, notes, and pipeline updates in HubSpot
• Continuously improve messaging and outreach strategies based on results
• Meet or exceed KPIs including daily activity targets, conversations, meetings booked, and pipeline contribution

What We’re Looking For

• Required: Hands-on experience with Apollo, Clay, Instantly, and ZoomInfo (candidates without direct working experience in all four of these tools will not be considered)
• Proven experience in B2B sales or inside sales roles, preferably within technology or software industries
• Strong negotiation skills with the ability to influence decision-makers confidently
• Familiarity with CRM software such as Salesforce or similar platforms
• Experience in telemarketing or outbound calling campaigns is highly desirable
• Excellent communication skills in English, both verbal and written, with a customer service-oriented approach
• Demonstrated ability to work independently while contributing effectively within a team environment

Nice to Have

• Experience using AI tools to streamline workflows and improve outreach performance

What Success Looks Like

• Hitting daily activity and meeting targets
• Generating high-quality, qualified meetings
• Building a consistent and predictable pipeline
• Clearly communicating Bluelight’s value

Company Benefits

• Competitive salary and bonuses, including performance-based salary increases.
• Generous paid-time-off policy
• Flexible working hours
• Work remotely
• Continuing education, training, conferences
• Company-sponsored coursework, exams, and certifications

Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business.

You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry!

If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. #LI-Remote

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users’ lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community.

We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone’s opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey.

What You’ll Do

• Execute high-volume outbound prospecting daily (80–150+ activities/day) via cold calls, cold email, LinkedIn, and SMS
• Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups
• Build and manage targeted prospect lists using Apollo and Clay, aligned with Bluelight’s ideal customer profile
• Run structured multi-touch outbound sequences in Instantly to engage prospects and drive responses
• Leverage ZoomInfo to research accounts, identify key decision-makers, and enrich prospect data
• Write and send high-converting outbound emails and LinkedIn messages with strong personalization and clear calls-to-action
• Initiate outbound conversations with confidence, clearly communicating Bluelight’s value proposition within the first few seconds
• Qualify prospects based on defined criteria (budget, authority, need, timeline) and identify real sales opportunities
• Handle objections effectively and position Bluelight as a solution to prospects’ software and technology needs
• Book qualified discovery calls for Account Executives and ensure strong show rates through proper follow-up
• Accurately log all activities, notes, and pipeline updates in HubSpot
• Continuously improve messaging and outreach strategies based on results
• Meet or exceed KPIs including daily activity targets, conversations, meetings booked, and pipeline contribution

What We’re Looking For

• Required: Hands-on experience with Apollo, Clay, Instantly, and ZoomInfo (candidates without direct working experience in all four of these tools will not be considered)
• Proven experience in B2B sales or inside sales roles, preferably within technology or software industries
• Strong negotiation skills with the ability to influence decision-makers confidently
• Familiarity with CRM software such as Salesforce or similar platforms
• Experience in telemarketing or outbound calling campaigns is highly desirable
• Excellent communication skills in English, both verbal and written, with a customer service-oriented approach
• Demonstrated ability to work independently while contributing effectively within a team environment

Nice to Have

• Experience using AI tools to streamline workflows and improve outreach performance

What Success Looks Like

• Hitting daily activity and meeting targets
• Generating high-quality, qualified meetings
• Building a consistent and predictable pipeline
• Clearly communicating Bluelight’s value

Company Benefits

• Competitive salary and bonuses, including performance-based salary increases.
• Generous paid-time-off policy
• Flexible working hours
• Work remotely
• Continuing education, training, conferences
• Company-sponsored coursework, exams, and certifications

Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business.

You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry!

If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. #LI-Remote

Back in 2012, we were a group of engineers and designers who decided we wanted to build things, so we did. Able started as an engineering and product hub building for a portfolio of early-stage startups. We built many relationships while developing products that were thoughtful, effective, and genuinely useful. But, since then, we’ve grown… and so has our ambition.

Now, we’re entering our next chapter, defined by applied AI. AI is a powerful force in the end-to-end software development cycle, and we’re creating practices that allow us to deliver software fast and more effectively than traditional approaches, creating meaningful value for our partners. Today, our builder mindset is driving us to become an AI-native organization across every function. We’re still evolving, and that’s part of the opportunity. If you want to build, learn, and tackle challenges alongside an ambitious team, let’s build together.

This position is 100% remote and open to candidates based in the U.S. or Latin America.

About the Role

As our Business Development Representative, you’ll own the top of the sales funnel, identifying target companies, reaching the right decision-makers, and turning outbound conversations into qualified opportunities.This is a highly outbound role, focused on prospecting mid-market companies, building targeted lists, and creating opportunities from scratch. You’ll work closely with sales leadership and our technical team to understand prospects’ AI needs and help build a repeatable outbound playbook for Able.

What We’re Looking For

Day-to-Day Responsibilities

• Own outbound prospecting: Research target accounts, identify key decision-makers, build account lists, and proactively create new opportunities.
• Run multi-channel outreach: Engage prospects through email, LinkedIn, phone, and other relevant channels using personalized, thoughtful messaging.
• Qualify opportunities: Understand a prospect’s business, challenges, and potential AI needs to determine whether there is a strong fit.
• Book qualified meetings: Schedule conversations with sales leadership and provide clear context so each handoff starts with the right information.
• Handle inbound leads: Respond to inbound interest, qualify prospects, and move relevant opportunities into the pipeline.
• Build the outbound playbook: Track what messaging, personas, industries, and approaches are working and help turn those learnings into a repeatable process.
• Maintain a healthy pipeline: Keep prospect information, follow-ups, and activity organized so the pipeline remains accurate and actionable.

Required Skills & Experience

• 3+ years of BDR/SDR experience in B2B software, technology, or a similar environment.
• A strong track record of outbound prospecting and lead generation, you’re comfortable creating opportunities rather than waiting for them.
• Strong research skills and the ability to identify the right companies, personas, and business triggers.
• AI familiarity or an AI-native mindset. You don’t need to be an AI expert, but you should be genuinely interested in AI and able to understand enough to have relevant conversations with prospects about their needs and challenges.
• Strong communication skills and confidence engaging with senior decision-makers.
• A data-driven and curious approach to prospecting: you know how to research, prioritize, and test different approaches to find the right prospects.
• Comfort working in an early-stage environment where processes, tools, and messaging are still being built and refined
• Experience selling across multiple industries. Exposure to mid-market companies, private equity, or family offices is especially valuable.
• Experience working with CRM and prospecting tools to manage accounts, track outreach, maintain follow-ups, and keep pipeline data accurate.

What Success Looks Like

In this role, success means consistently creating high-quality opportunities, learning quickly from the market, and helping Able build an outbound motion that can scale.

You’ll know you’re succeeding when you’re consistently reaching the right people, having relevant conversations, and turning those conversations into qualified meetings. You’ll also bring insights back to the team, what messaging works, which prospects are responding, and where the biggest opportunities are.

You won’t simply execute an existing playbook,  you’ll help build it.

Able is powered by curious, thoughtful people who care about what they build and how they build it. We’re actively investing in our team through AI training, knowledge-sharing, and hands-on experimentation to ensure everyone grows alongside the technology.

This position is 100% remote and open to candidates based in the U.S. or Latin America. Strong verbal and written communication skills in English are a requirement. As a team member, you can expect:

• To work 40 hours per week, and be available during normal business hours as needed.
• Payments made in USD.
• 18 days of PTO per year, observance of local holidays, and an annual break between Christmas and New Years.
• Wellness + Remote Stipend
• AI Voucher

About Able

Able builds technology products in a portfolio model. We believe that people, teams, and processes are more important than the ideas themselves, so we’ve focused on bringing great people together, and investing in their growth.

We’ve built products in a variety of industries. Everything from media to finance to toys to healthcare. Sometimes we work with management teams to help their businesses grow faster or unlock value using technology. Other times we start or buy businesses outright. Each time, we look for opportunities to leverage technology built at the portfolio-level to drive value faster.

Able is committed to inclusion and diversity and is an equal-opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

This is but the beginning of a conversation we’d love to have with you.

Apply, and let’s get this adventure started!

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
• Verification that drivers have picked up or recovered the correct piece(s)
• Accurately confirming flight departures by use of AWB tracking
• Following all process and communication standards within our various team outlets
• Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

• Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
• With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

• Ability to update, manage, and/or change airway bills using initial or tenured training.
• Ability to source driver coverage for any segment of an order.
• Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
• Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

• Timely acknowledgment and action of all email, phone and text requests
• Expected to consistently meet all minimum metric expectations for phone availability and acceptance
• Proper use of the various phone statuses
• Order placement for customers who are unable to place orders via the online portal
• Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

• Maintain high level of customer service while communicating with internal and external parties through

  • Slack
  • Zendesk
  • Inbound/Outbound phone calls and texts
  • Internal meetings

• Maintain high level of team contributions in the following areas:

  • Communication
  • Order updates
  • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Maven Clinic is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women’s and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company’s Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the Role:

Are you a relentless prospector with a knack for opening doors and sparking meaningful conversations? Maven is seeking a highly driven Sales Development Representative (SDR) to fuel our Growth team’s pipeline within our most strategically important accounts. This isn’t about qualifying leads; it’s about actively hunting for new business in a focused, high-value territory, evangelizing Maven’s mission, and directly impacting our ambitious growth targets.

What You’ll Do:

• Own Your Territory: Proactively identify and engage with new logo accounts in your assigned territory through strategic cold calling, personalized email sequences, targeted social selling, and pathways through direct-to-employer, consultants, health plans, and ecosystem partners. If your territory includes international contacts within a buying group, outreach extends to them too.
• Command the Conversation: Master the art of the initial outreach. Engage prospects with insightful, value-driven conversations that uncover their critical needs and position Maven as the indispensable solution for women’s and family health benefits.
• Multithread and Progressing Open Opportunities: Go beyond the first meeting — multithread within target accounts and help progress opportunities through the deal cycle, working closely with the assigned seller.
• Catalyst for Opportunity Creation: Work hand-in-hand with Account Executives, Payer AEs, and Consultants to seamlessly transition highly qualified prospects into active sales opportunities.
• Run the Account Cadence: Own a recurring meeting and Slack channel for your territory, sharing account intelligence and recommended next actions with reps, growth execs, and the consultant growth team so outreach stays coordinated.
• Strategic Data Management: Meticulously track and manage all outbound activities and prospect interactions within Salesforce. Your data integrity ensures a clear view of our pipeline and enables strategic decision-making.
• Become an Industry Authority: Continuously deepen your expertise in Maven’s innovative solutions and the evolving healthcare landscape. Leverage this knowledge to craft compelling narratives and secure executive-level meetings.
• Exceed Targets: Consistently hit and surpass daily, weekly, and monthly lead generation and qualification targets, driving the overall success of our business.
• Road Ready: Travel (~20%) as needed to support conferences and other prospecting events, expanding our reach and identifying new avenues for growth.

What You’ll Bring:

• A Bachelor’s degree and/or 2+ years of highly successful outbound sales development or lead generation experience, preferably within SaaS or B2B, with a proven track record of exceeding quotas.
• Exceptional communication skills: Your ability to craft persuasive emails and conduct compelling phone conversations is paramount.
• A true self-starter with an unwavering, results-driven mindset: You thrive on autonomy and possess a strong ability to manage your time and prioritize tasks to maximize outbound impact.
• Proficiency with Salesforce and other CRM tools to meticulously track your pipeline and performance.
• Expertise in leveraging sales tools and software, including Microsoft and Google office suite, Salesforce, Zoominfo, and SalesLoft, to optimize your outbound efforts.
• The resilience and adaptability to not only thrive but excel in a fast-paced, high-growth environment, consistently hitting ambitious sales targets.
• A genuine passion for Maven’s mission – your belief in women’s and family health innovation will resonate authentically with prospects.

Helpful experiences and backgrounds:

• A burning desire to learn and grow within a dynamic environment.
• A collaborative spirit with an interest in a team-based selling environment, contributing market insights to product development.
• Experience navigating and excelling in a cross-functional, rapidly evolving landscape.

The base salary range for this role is $70,000 - $90,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, and WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.

Our Mission:Improving lives by providing advanced therapeutic options

Our Vision:Creating the absolute best patient-physician experience in clinical research

Our Values:

• Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered

• Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues

• Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency

• Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards

Why This Role Exists

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.

What You’ll Do

• Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

• Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

• Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

• Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

• Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

• Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

• Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

• Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

• Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues

• Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

• Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

• Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

• Strong professional phone presence and ability to build trust quickly with prospective participants

• Comfort conducting both inbound and outbound patient communication

• Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

• Strong attention to detail and comfort documenting information across multiple systems

• Comfort with medical terminology and protocol-driven eligibility questions

• Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

• Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

• Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

• Prior clinical research experience, especially in patient recruitment or patient engagement

• Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

• Familiarity with Good Clinical Practice and FDA-regulated research environments

• Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

• Associate’s degree or higher

• CNA, medical assistant, or other healthcare-related background

Engagement Details

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.

Physical Requirements & Work Environment

• This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
• Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
• Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
• Must be able to maintain a productive and professional remote work setup with reliable internet connectivity
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Why Join Profound Research?

• Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters
• Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career
• Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time
• Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well
• Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support
• Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams
• Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.

Our Mission:Improving lives by providing advanced therapeutic options

Our Vision:Creating the absolute best patient-physician experience in clinical research

Our Values:

• Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered

• Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues

• Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency

• Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards

Why This Role Exists

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.

What You’ll Do

• Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

• Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

• Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

• Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

• Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

• Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

• Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

• Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

• Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues

• Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

• Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

• Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

• Strong professional phone presence and ability to build trust quickly with prospective participants

• Comfort conducting both inbound and outbound patient communication

• Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

• Strong attention to detail and comfort documenting information across multiple systems

• Comfort with medical terminology and protocol-driven eligibility questions

• Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

• Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

• Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

• Prior clinical research experience, especially in patient recruitment or patient engagement

• Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

• Familiarity with Good Clinical Practice and FDA-regulated research environments

• Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

• Associate’s degree or higher

• CNA, medical assistant, or other healthcare-related background

Engagement Details

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.

Physical Requirements & Work Environment

• This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
• Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
• Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
• Must be able to maintain a productive and professional remote work setup with reliable internet connectivity
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Why Join Profound Research?

• Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters
• Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career
• Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time
• Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well
• Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support
• Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams
• Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a Portuguese (Brazil) language expert eager to shape the future of AI?

Headquarters: Western Cape, Cape Town, 8000 South Africa

About Lifecheq

Lifecheq is transforming financial advice and insurance distribution across emerging markets through our cutting-edge technology platform. As Africa's largest advice platform, we empower over 8,000 financial advisers to deliver holistic, personalised financial planning to the underserved mass affluent market.

Our holistic financial advice platform has achieved remarkable results in driving record adviser productivity for our partners. Backed by leading investors, we're expanding across Africa and Southeast Asia – with a mission to create one million sustainable middle-income jobs for financial advisers.

The Opportunity

Own the execution of initiatives that drive adviser productivity - moving more advisers from the mid band into the productive band, and keeping productive advisers there.

What You'll Do

Work with your Group Product Manager to translate product strategy and experiment priorities into well-scoped tickets, timelines, and delivered features.

Develop and maintain a deep understanding of the adviser productivity funnel - know how many advisers are in each band, what is moving them up, and where they are getting stuck.

Develop and maintain a view of your key metrics and build instrumentation into the products you manage so you have an ongoing view of performance; know when a number looks wrong before it is flagged to you.

Gather ongoing feedback from advisers and managers directly; build the observational habits to understand where the pipeline is failing and bring findings to the Group PM with a point of view, not just a summary.

Own the alert and nudge pipeline end to end - template creation, regulatory approval submissions, staging tests, production deployment, and delivery quality - ensuring advisers receive the right recommendations reliably.

Manage rollout logistics for new features: determine sequencing, verify adviser access across branches and regions, and troubleshoot activation issues.

Set up experiment infrastructure as directed by the Group PM - cohort assignment, data feeds, template creation, tracking configuration - and take responsibility for data quality and delivery reliability throughout the experiment window.

Compile clean experiment data packages for the Group PM to analyse and interpret; manage the operational handoff when successful experiments move to production.

Work with lead engineers to coordinate delivery sequencing, dependencies, and deployment schedules; maintain a well-groomed backlog with clear acceptance criteria and flag risks early with a proposed solution attached.

Take responsibility for the business outcomes of the initiatives you run: if adviser productivity is not moving, understand why and bring a plan to address it.

Ensure automated reports are accurate and distributed reliably; maintain product analytics dashboards and coordinate data logistics with external partners.

What We're Looking For

• You have a four-year degree or equivalent
• You are an analytical, data-driven, critical thinker who can unpack a problem clearly, develop and communicate a hypotheses, frame experiments and test them rigorously
• You have had some exposure to a commercial or customer facing role; you are very open to interacting with customers and financial advisers regularly, and are passionate about using technology to solve problems
• You can communicate well with team members and stakeholders on deliverables and approach, demonstrating the ability to communicate and listen appropriately depending on the audience. We expect a good grounding in effective written communication in a technical context
• You strive for success, are keen to learn and develop, are collaborative with a can-do attitude, and can build positive relationships
• You have business acumen and have a grasp of the key concepts of how a business makes money, and you enjoy seeing your work make a tangible business impact 
• You are experienced with and are comfortable engaging with senior executives at large and small companies - you’d be quite okay being asked to give a presentation to execs at a listed company in your first three months of work. 

What We Offer

• A market-competitive salary

• A collaborative, mission-driven environment with exposure to cutting-edge fintech initiatives

• Opportunities to work on impactful projects with leading partners and stakeholders

• Career growth within a rapidly scaling organisation

• The chance to help shape the future of financial services delivery

• We’re a remote-first business, with a setup that optimises for async work

To apply: https://weworkremotely.com/remote-jobs/lifecheq-associate-product-manager-remote

Headquarters: Baltimore US

Join our dynamic team at Blue Whale Lending LLC. as a creative force behind our visual communications. This position offers an exciting opportunity to assist in the design and production of engaging graphics that resonate with our audience.

Key Responsibilities

• Collaborate with the design team to create visually appealing graphics for marketing materials.
• Assist in the development of branding and promotional content.
• Support the creation of digital assets for social media and online advertisements.
• Maintain and update the design library and assets.
• Participate in brainstorming sessions to generate innovative design ideas.

Requirements

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong understanding of design principles and techniques.
• Excellent communication skills and ability to work collaboratively within a team.
• Detail-oriented with a passion for creativity.
• A portfolio showcasing relevant design work.

Nice to have

• Familiarity with web design and user experience principles.
• Knowledge of current design trends and best practices.

To apply: https://weworkremotely.com/remote-jobs/blue-whale-lending-llc-graphic-design-assistant

Headquarters: Philippines

About Veriswap

Veriswap is a barter marketplace for sports cards. We’re a team of high-performers on a mission to allow collectors to trade sports cards anytime, anywhere. We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various aspects of our marketplace. If you’re passionate about helping collectors, and want to see your work make a direct impact in tens of thousands of collectors’ lives–we’d love to have you join our mission!

Who We’re Looking For

• Someone who embodies our core values:
• Competitive greatness
• Unimpeachable character
• Speed is king

You will be part of a global team of support specialists, reporting into the Customer Support Team Lead. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. There is great growth potential within the role, with opportunities to progress into a Level 2 support function, as well as a number of specialist roles within the company.

Day to Day Responsibilities:

• Promptly respond to at minimum of 12 customer support emails per hour on Zendesk that mainly consist of: Order statuses on a customer’s shipment, questions on how to use Veriswap and customer complaints.
• Identify customer support bottlenecks and propose systematic solutions that can be formalized into SOPs
• Communicating shipment requests to our logistics team to ensure timely delivery of packages
• Reporting any bugs in our operational flow that our tech team can fix.

At Veriswap, You’ll Enjoy:

• Top-of-market compensation: Because our team is only comprised of the best of the best, we pay the very top-of-market
• Working with a world-class team: From engineering, to product, to operations, we hire only the best of the best.

To apply: https://weworkremotely.com/remote-jobs/veriswap-customer-support-representative

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by AI so they can scale without scaling headcount. From sales and support to operations and admin, Wing turns the recurring work that bogs teams down into reliable, AI-powered capacity that drives real output.

Trusted by 1000’s businesses and powered by a global talent pool and our proprietary Wing AI platform, we help startups, SMBs, and enterprises move faster and do more with less.

Our growth is fueled by hiring exceptional people, holding them to high standards, and giving them room to make an impact. If you’re hungry for growth and ready to get to work, you won’t find a better place to learn and accelerate your career.

Responsibilities

What You’ll Do

• Prospect, educate, and qualify leads to create sales-ready opportunities and serve as the first point of contact for prospects evaluating Wing.
• Run high-volume, multi-channel outbound (calls, email, LinkedIn, events) and make strategic outbound touches daily to build pipeline and exceed meeting and SQL targets.
• Tailor outreach to each prospect’s goals and business model; master the Wing story and articulate our value in offloading repetitive work, scaling teams affordably, and increasing capacity and revenue.
• Partner with Account Executives to schedule calls, meetings, and demos, and ensure smooth handoffs that convert into opportunities and closed-won deals.
• Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
• Acquire key prospect data from the initial conversation, the web, and other sources; keep clean, accurate, up-to-date records in the CRM.
• Proactively stay current on the AI, staffing, and outsourcing landscape, and share market feedback with Sales, Marketing, and Product to sharpen messaging and cadences.
• Achieve or exceed monthly quotas of qualified appointments, scheduled demos, and pipeline generated.

Requirements

What You’ll Bring

• 6 months–2 years of outbound sales experience (SDR, BDR, D2D, inside sales, or similar). (Adjust up to 1–3 years for a more senior bar.)
• Confidence on the phone and in writing you can articulate value whether it’s a 30-second cold call or a personalized email.
• A reliable home/remote work setup and the self-discipline to run a high-volume desk without an office around you.
• Comfort with high volume; you can run 50+ touches a day without sacrificing quality.
• CRM discipline: clean data, updated stages, notes your AEs can actually use.
• Strong work ethic, competitiveness with yourself, and an eagerness to learn you track your numbers, know your conversion rates, and treat every “no” as a signal about messaging, timing, or targeting.
• Nice to have: experience selling AI, SaaS, or staffing/BPO/outsourced services.

$40,000 - $50,000 a year

Benefits

• Salary 40k to 50k/year  + On-Target Earnings (~20k to uncapped)
• Health Insurance
• Flexible PTO plus holidays
• Fully remote work
• Company-wide virtual and/or in-person off-sites
• All core tools and software provided

Logistics

• Fully remote. Pacific Time/ Eastern Time
• 4-year degree preferred but not required.

Why You’ll Love Working Here

Wing is one of the best places to:

• Join the leaders in AI-powered remote work
• Unlock career-defining growth on a fast-scaling team
• Build alongside world-class talent, fully remote
• Make a real, measurable impact on the businesses we serve

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.