The range for this role is $31.97 per hour to $43.51 per hour

Actual base pay will be determined based on a successful candidate’s work location, skills/abilities, experience, and education.

Interested applicants must be willing and able to work onsite minimum 4 times per week in either our Melbourne, FL or Orlando, FL office.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Job

The Senior Clinical Reviewer works to summarize and correlate concise, accurate information on medical reviews to determine eligibility of medical bills per the program guidelines. In this role, 70% of the time is spent performing pre-service and post-service medical reviews and/or reviews for high dollar, complex medical cases and collaborating with other departments to optimize cost savings.  This position leverages AI-enabled clinical review tools and electronically ingested data (278 transactions) to enhance the accuracy, efficiency, and consistency of medical reviews.  The Senior Clinical Reviewer will be expected to make decisions regarding timing and omission of medical reviews in deference to other department processes based on the dollar amount of the bill and the Ministry’s cost strategy.

Essential Job Duties & Responsibilities

• Organize and review medical records, lab results, radiology, and pathology reports for conditions ineligible for sharing (CIF’s)
• Determine eligibility of members’ medical bills and/or upcoming procedures/treatments according to the program guidelines
• Perform pre-service and post-service medical reviews utilizing AI-enabled clinical review tools to make evidence-based, consistent, and efficient determinations of sharing eligibility
• Review and interpret pre-service eligibility data (via 278 EDI transactions) to support streamlined medical review workflows
• Integrate structured electronic data with clinical documentation to support accurate and timely eligibility determinations
• Collaborate with other departments to maximize cost savings for individual cases and optimal outcomes for the members
• Appropriately apply the program guidelines to the individual cases reviewed
• Work autonomously to prioritize and manage workload
• Document effectively in appropriate systems, including outputs supported by AI tools and electronic data ingestion processes
• Comply with all organizational HIPAA requirements and ensure proper handling of electronic transaction data
• Support process improvements related to automation, using AI tools and electronic data ingestion workflows
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• All other duties as assigned

Essential Skills & Abilities

• Understanding of medical bill processing and provider bill negotiation
• Knowledge and practical application of AI-assisted medical review tools and clinical decision support technologies
• Ability to understand Availity 278 transactions and electronic pre-service eligibility workflows
• Ability to interpret structured electronic data and integrate it with clinical documentation during the medical review process
• Ability to multitask in multiple operating systems
• Ability to work for extended periods of time on the computer
• Proficiency in interpreting medical records and writing detailed reports and conclusions
• Strategic understanding of negotiations, third party processes, bill validation, and care management to determine when to utilize/defer to these processes for active review cases
• Ability to be objective and impartial and conclude a case
• Ability to communicate effectively with both internal and external customers
• Interpersonal skills and ability to work as a member of a team
• Ability to adapt to changing processes
• Working knowledge and application of program guidelines
• Understanding of systems and workflows as they relate to the type of review or assignment
• Ability to utilize the internet including e-mail and search engines
• Word processing skills of at least 25 wpm
• Basic knowledge in Microsoft Office (Excel, Word, Outlook, Teams) and ability to use a database system
• Knowledge of document imaging system

Core Competencies/Demonstrable Behaviors

• Action Oriented – taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Plans and aligns – planning and prioritizing work to meet commitments aligned with organizational goals
• Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose.  This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction.  Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
• Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
• Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence.  Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
• Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience

• Current Unrestricted LPN/LVN license with 5+ years’ experience in a healthcare payer industry or RN license with sound knowledge of anatomy and physiology and disease processes
• 1-3 years’ experience in medical reviews required
• 2-3 years of clinical experience strongly preferred
• Experience with Utilization Review or Case Management preferred

Supervisory Responsibilities

• This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
• Tuition Reimbursement Program

Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

The range for this role is $31.97 per hour to $43.51 per hour

Actual base pay will be determined based on a successful candidate’s work location, skills/abilities, experience, and education.

Interested applicants must be willing and able to work onsite minimum 4 times per week in either our Melbourne, FL or Orlando, FL office.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Job

The Senior Clinical Reviewer works to summarize and correlate concise, accurate information on medical reviews to determine eligibility of medical bills per the program guidelines. In this role, 70% of the time is spent performing pre-service and post-service medical reviews and/or reviews for high dollar, complex medical cases and collaborating with other departments to optimize cost savings.  This position leverages AI-enabled clinical review tools and electronically ingested data (278 transactions) to enhance the accuracy, efficiency, and consistency of medical reviews.  The Senior Clinical Reviewer will be expected to make decisions regarding timing and omission of medical reviews in deference to other department processes based on the dollar amount of the bill and the Ministry’s cost strategy.

Essential Job Duties & Responsibilities

• Organize and review medical records, lab results, radiology, and pathology reports for conditions ineligible for sharing (CIF’s)
• Determine eligibility of members’ medical bills and/or upcoming procedures/treatments according to the program guidelines
• Perform pre-service and post-service medical reviews utilizing AI-enabled clinical review tools to make evidence-based, consistent, and efficient determinations of sharing eligibility
• Review and interpret pre-service eligibility data (via 278 EDI transactions) to support streamlined medical review workflows
• Integrate structured electronic data with clinical documentation to support accurate and timely eligibility determinations
• Collaborate with other departments to maximize cost savings for individual cases and optimal outcomes for the members
• Appropriately apply the program guidelines to the individual cases reviewed
• Work autonomously to prioritize and manage workload
• Document effectively in appropriate systems, including outputs supported by AI tools and electronic data ingestion processes
• Comply with all organizational HIPAA requirements and ensure proper handling of electronic transaction data
• Support process improvements related to automation, using AI tools and electronic data ingestion workflows
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• All other duties as assigned

Essential Skills & Abilities

• Understanding of medical bill processing and provider bill negotiation
• Knowledge and practical application of AI-assisted medical review tools and clinical decision support technologies
• Ability to understand Availity 278 transactions and electronic pre-service eligibility workflows
• Ability to interpret structured electronic data and integrate it with clinical documentation during the medical review process
• Ability to multitask in multiple operating systems
• Ability to work for extended periods of time on the computer
• Proficiency in interpreting medical records and writing detailed reports and conclusions
• Strategic understanding of negotiations, third party processes, bill validation, and care management to determine when to utilize/defer to these processes for active review cases
• Ability to be objective and impartial and conclude a case
• Ability to communicate effectively with both internal and external customers
• Interpersonal skills and ability to work as a member of a team
• Ability to adapt to changing processes
• Working knowledge and application of program guidelines
• Understanding of systems and workflows as they relate to the type of review or assignment
• Ability to utilize the internet including e-mail and search engines
• Word processing skills of at least 25 wpm
• Basic knowledge in Microsoft Office (Excel, Word, Outlook, Teams) and ability to use a database system
• Knowledge of document imaging system

Core Competencies/Demonstrable Behaviors

• Action Oriented – taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Plans and aligns – planning and prioritizing work to meet commitments aligned with organizational goals
• Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose.  This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction.  Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
• Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
• Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence.  Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
• Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience

• Current Unrestricted LPN/LVN license with 5+ years’ experience in a healthcare payer industry or RN license with sound knowledge of anatomy and physiology and disease processes
• 1-3 years’ experience in medical reviews required
• 2-3 years of clinical experience strongly preferred
• Experience with Utilization Review or Case Management preferred

Supervisory Responsibilities

• This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
• Tuition Reimbursement Program

Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

About Acadia Pharmaceuticals

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference.

Seeking talent near: New York, NY

Position Summary

The Neuroscience Sales Specialist is responsible for achieving sales goals within the assigned territory by building strong customer relationships, delivering compliant and compelling product education, and driving appropriate patient access. This role requires expertise in neuroscience, deep knowledge of the local healthcare landscape, and the ability to partner effectively with healthcare professionals (HCPs) and key stakeholders to deliver meaningful value and service.

Primary Responsibilities

• Promote Acadia products to HCPs in person and virtually, providing clinical, disease state, and reimbursement information in a compliant and customer-focused manner.
• Develop and execute a territory business plan to meet or exceed sales objectives, leveraging market data, customer insights, and quarterly action plans.
• Establish and maintain strong relationships with HCPs, including key opinion leaders, advocacy organizations, and other healthcare stakeholders.
• Address customer questions, concerns, and objections using advanced dialogue and selling skills.
• Tailor approved sales aids, clinical reprints, and brand resources to meet specific customer needs.
• Partner with internal colleagues (e.g., managed markets, operations, sales training, marketing) to deliver coordinated solutions.
• Provide guidance on product pricing, reimbursement, and specialty distribution channels, acting as a liaison between customers and the Company for access-related issues.
• Accurately track and report sales activities, business expenses, and customer interactions in a timely manner.
• Represent Acadia at conferences, exhibits, and trainings; participate in national, regional, and local meetings as required.
• Mentor and train new sales specialists as needed, and contribute to cross-functional projects and field strategic insights.

Knowledge & Expertise

• Deep understanding of neuroscience disease states, Acadia products, and local/regional market dynamics.
• Ability to serve as a trusted resource in the medical community.
• Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx).
• Strong grasp of payer dynamics, including Part D and specialty pharmacy/hub distribution.

Qualifications

• Bachelor’s degree required, with an emphasis in the life sciences preferred.
• To qualify for Sales Specialist requires 3 years of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.
• To qualify for Sr. Specialist level, requires a minimum of 8 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• To qualify for Executive level, requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.
• Demonstrated advanced selling skills, leadership abilities, and business acumen.
• Proven success in influencing diverse HCP audiences across multiple care settings.
• Strong interpersonal, communication, and negotiation skills.
• Ability to work independently, adapt to change, and deliver consistently high results.
• Must reside within the territory (or within 30 miles of its border) and possess a valid driver’s license with an acceptable driving record.
• Ability to meet travel requirements, including significant driving and overnight stays; air travel as needed.
• Must comply with vaccination requirements for HCP office access, long-term care facilities, and medical conferences.

Scope

Applies broad experience and professional judgment to address complex business challenges, using creativity and data-driven decision-making to achieve results in a highly regulated environment.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 80% of the time, including occasional after-hours work based on business needs.

Position levels:

• Sales Specialist: $115,000.00-requires 3+ years of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.
• Sr Sales Specialist: $135,000.00- requires a minimum of 8+ years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• Executive Specialist: $155,000-requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.

#LI-REMOTE

#LI-CT1

In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.

Salary Range

$124,000—$155,000 USD

What we offer US-based Employees:

• Competitive base, bonus, new hire and ongoing equity packages
• Medical, dental, and vision insurance
• Employer-paid life, disability, business travel and EAP coverage
• 401(k) Plan with a fully vested company match 1:1 up to 5%
• Employee Stock Purchase Plan with a 2-year purchase price lock-in
• 15+ vacation days
• 13 -15 paid holidays, including office closure between December 24th and January 1st
• 10 days of paid sick time
• Paid parental leave benefit
• Tuition assistance

EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

California Applicants: Please see Additional Information for California Residents within our Privacy Policy.

Canadian Applicants: Please seeAdditional Information for Canadian Residents within our Privacy Policy.

Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.

Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Singapore

About the Role

The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.

Responsibilities

Customer Lifecycle & Success

• Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
• Be a Trusted Advisor to your customers.
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
• Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
• Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
• Demonstrate how your customer engagement directly revenue growth and adoption of Cloudflare solutions and services.

Commercial & Renewals

• Act as the commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast.
• You are ultimately responsible for the retention and growth of your book of business, taking responsibility for owning and maximizing renewal value of a book of business of existing customers.
• Negotiate and execute renewal contracts in accordance with customer objectives.
• Analyze data and leverage tools to identify selling opportunities and business value.
• Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.

Cross-Functional & Operational Management

• Develop and maintain long-term relationships with stakeholders in your account portfolio.
• Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
• Manage customer feedback and product needs by providing feature requests to internal partner teams.
• Able to prioritize effectively to handle multiple deals at the same time.

AI Competencies

• Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
• Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
• Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
• AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.

Desirable Skills, Knowledge, and Experience

• Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
• 2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
• Bachelor’s degree and/or other professional qualifications.
• Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
• Experience with project management, account portfolio planning, cloud implementation and prioritization.
• Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
• Excellent problem solving skills with the ability to creatively achieve resolutions.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Singapore

About the Role

The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.

Responsibilities

Customer Lifecycle & Success

• Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
• Be a Trusted Advisor to your customers.
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
• Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
• Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
• Demonstrate how your customer engagement directly revenue growth and adoption of Cloudflare solutions and services.

Commercial & Renewals

• Act as the commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast.
• You are ultimately responsible for the retention and growth of your book of business, taking responsibility for owning and maximizing renewal value of a book of business of existing customers.
• Negotiate and execute renewal contracts in accordance with customer objectives.
• Analyze data and leverage tools to identify selling opportunities and business value.
• Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.

Cross-Functional & Operational Management

• Develop and maintain long-term relationships with stakeholders in your account portfolio.
• Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
• Manage customer feedback and product needs by providing feature requests to internal partner teams.
• Able to prioritize effectively to handle multiple deals at the same time.

AI Competencies

• Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
• Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
• Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
• AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.

Desirable Skills, Knowledge, and Experience

• Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
• 2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
• Bachelor’s degree and/or other professional qualifications.
• Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
• Experience with project management, account portfolio planning, cloud implementation and prioritization.
• Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
• Excellent problem solving skills with the ability to creatively achieve resolutions.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

ABOUT YOU

We are looking for a Head of Fund Analytics & Automation who is a hands-on builder, rigorous with data, and fluent in finance conversations to join our Credit Fund team in the office of the Chief Credit Officer. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design, build, and operate the fund’s entire data and automation stack end to end — and then own it as the fund goes live.

The credit fund is being built with a deliberately small team. Instead of hiring several analysts and operations staff, we want one senior technical hire who can do both: engineer the platform and sit across the table from investors and borrowers. Underwriting here is built on real payment telemetry — including Xsolla transaction data — and that data edge is the foundation of this role.

Strong SQL, Python, and production automation skills are essential, along with real experience in portfolio analytics, market risk, or credit. The ability to ship audit-grade systems and then defend the numbers in front of LPs and borrowers will be key to your success in this role. The role starts as a builder and becomes the owner-operator of the platform, with a growing seat in underwriting decisions and, as the platform and deal volume grow, scope to hire and lead a small team.

If you’re passionate about applying AI-governed automation to private credit and love building the systems that let a lean team punch far above its weight, we would love to hear from you!

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

For more information, visit xsolla.com.

Responsibilities

First 6 months — priorities in order

- Deal pipeline live: origination intake through credit committee, with the full audit trail. - Scoring data layer: borrower financials and payment telemetry ingested, stored, and under documented data contracts. - LP / fundraising pipeline instrumented, and first investor reporting shipped.

Explicitly out of scope: legal documentation, fund administration, and accounting — these sit with external providers.

Phase 1: Build (through first close)

Deal pipeline management

- Design and run the full deal workflow: origination intake, screening, scoring, credit committee, closing.

- Implement it as governed automation (workflow orchestration such as n8n or similar, with LLM-assisted steps where they add value): every automated output validated against a defined schema, low-confidence results routed to human review, and a complete audit trail suitable for LP due diligence.

Scoring and underwriting data layer

- Build the ingestion and storage layer for borrower financials and payments telemetry (including Xsolla transaction data) — PostgreSQL or equivalent, ETL pipelines, materialized views, documented data contracts.

- Develop credit scoring and forecasting models in Python, with proper train/test discipline, leakage and PII exclusion, and ongoing monitoring for drift and degradation.

- Maintain evaluation and regression checks so model and automation quality is measured continuously, not assumed.

Fundraising / LP pipeline

- Build and operate the investor pipeline: CRM automation, conference and referral pipeline tracking, follow-up orchestration, and data room preparation and upkeep.

- Instrument the pipeline so we always know conversion rates, stage aging, and next actions per LP.

Investor and borrower dashboards

- Ship reporting for both audiences: fund-level metrics for investors, facility-level metrics for borrowers.

- Numbers must reconcile to source systems and be reproducible outside the BI tool — audit-grade, not demo-grade. Tableau / Power BI or a lightweight web dashboard, whichever fits.

Reliability, cost, and security of the stack

- Budget caps and cost monitoring on all AI-assisted automation; regression canaries before changes ship.

- Access control and data protection appropriate for fund data: deny-by-default permissions, audit logs, strict handling of LP identities, borrower financials, and deal terms.

- Documented runbooks and handover-ready documentation as part of “done” — the stack must be operable by someone other than its author.

Phase 2: Operate (post-close)

- Move into an operating role on the underwriting side: portfolio monitoring, covenant and collateral tracking, scenario and stress analysis.

- Extend the platform to other investment types and support the capital formation team with the same pipeline and reporting infrastructure.

Client and investor facing

This is not a back-office role. The person will join investor and borrower meetings, present the dashboards and the numbers behind them, and field diligence questions directly. Fluency in finance conversations is as important as engineering. The person will also respond to LP operational due diligence questionnaires on the data and automation stack.

Qualifications and Skills

Required

- 7+ years across data analytics / data engineering, including recent hands-on experience building and running production automation (not prototypes or notebooks).

- Proven production experience with LLM-based automation: schema-validated outputs, human review gates, evaluation and regression testing, cost-tiered model routing.

- Strong SQL and Python; ownership of a PostgreSQL (or similar) data platform end to end — ETL, materialized views, performance tuning, data contracts.

- Workflow orchestration experience (n8n, Airflow, or comparable).

- BI and dashboarding: Tableau, Power BI, Qlik, or equivalent web dashboards; a track record of reporting that executives actually used for decisions.

- Security discipline for sensitive data: role-based access, deny-by-default policies, audit trails, PII handling.

- Finance background: degree in finance or quantitative field plus real experience in portfolio analytics, market risk, or credit — able to hold their own in an underwriting or investor conversation.

- Strong written and spoken English; comfortable presenting to senior external audiences.

Preferred

- Direct exposure to private credit, lending, or fund operations.

- Forecasting and statistical modeling track record (capacity planning, SLA/risk forecasting, or similar).

- Experience with embeddings / semantic search and multi-model AI setups.

- Web development ability (React / TypeScript or similar) for internal tools and dashboards.

- Experience in audited or regulated environments (SOC 2, fund audits, or equivalent).

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Fund Analytics & Automation — Credit Fund position, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

Role Type: Fixed Term Contract

Location: Canary Wharf, London

Start: September 2026

We are seeking an experienced Senior Programme Manager to lead a strategic Data Quality & Transformation Programme for a Tier 1 Investment Bank based in Canary Wharf, London.

This is a high-profile role responsible for establishing, shaping and governing a complex data remediation initiative focused on improving the quality, integrity and usability of client reference data across Front Office business areas. The successful candidate will bring structure to a fragmented landscape of data issues, align senior stakeholders across business and technology functions, and deliver a clear roadmap for remediation and sustainable improvement.

The role requires a strong blend of programme leadership, stakeholder management, data expertise and transformation experience within an investment banking environment.

Requirements

Key Responsibilities

• Assess and document the current state of client reference data quality issues.

• Drive adoption of data management best practices across Front Office business areas.

• Establish programme governance, including RAID management, reporting, steering committees and stakeholder forums.

• Define programme scope, structure and delivery approach.

• Engage and influence senior stakeholders across Front Office, Operations and Technology functions.

• Drive prioritisation and sequencing of remediation workstreams.

• Identify opportunities for business process improvement and lead associated change initiatives.

• Coordinate and manage analyst resources across the programme.

• Support wider data readiness activities, including AI-related initiatives.

• Provide regular programme updates and reporting to senior leadership.

Required Experience

• Extensive programme or project management experience within investment banking or financial services.

• Strong Front Office experience, ideally across Fixed Income, Credit, Rates or FX.

• Proven track record delivering data quality, data governance, reference data or data transformation programmes.

• Experience establishing programme governance and managing delivery across multiple stakeholders and workstreams.

• Demonstrated success driving business process change within complex organisations.

• Ability to influence and engage senior stakeholders at Director and Managing Director level.

• Strong understanding of the relationship between business processes, data and technology.

• Experience working with data platforms or supporting AI/data readiness initiatives would be advantageous.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a Fixed Term Contract located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients’ offices or our own offices depending on the client) aligns to what our clients’ policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

About Dynatron

Dynatron is championing a new standard of Fixed Ops excellence for automotive dealerships. We cut through the Fixed Ops data fog and deliver unique insights and actions that help you drive revenue growth, expand margins, and uplift retention—all through a unique AI-powered Fixed Ops Data Intelligence Platform, proven methodology, and expert coaching.

We’re scaling fast, backed by strong market momentum, proven customer success, and accelerating demand. We’re looking for dynamic, high-impact leaders to help us expand our footprint and shape the next chapter of Dynatron’s growth.

The Opportunity

Dynatron Software is seeking an experienced and driven Regional Sales Manager - Canada to lead regional growth and revenue performance across one of our most strategic territories. Candidates must be located in this region.

As the Regional Sales Manager, you will own the full go-to-market strategy within your region, driving new business, expanding existing customer relationships, and championing Dynatron’s value proposition across the automotive service industry. You’ll serve as both a strategic leader and hands-on sales driver, representing “The Dynatron Way” in every dealership interaction.

This is a high-visibility role for a results-oriented professional who thrives in fast-paced environments, understands fixed operations, and is passionate about helping dealerships achieve extraordinary results.

What You’ll Do

Drive Regional Growth:

Lead revenue generation and market expansion efforts across Minnesota, achieving or exceeding monthly and annual sales targets.

Full Sales Ownership:

Manage all aspects of the sales process, from prospecting and pipeline development to contract negotiation and close, including direct sales, upsells, group deals, and partner sales.

Territory Strategy & Execution:

Develop and execute a regional business plan grounded in data, local market insights, and dealership relationships. Leverage mapping and planning tools to maximize in-market efficiency and impact.

Dealer Engagement:

Engage directly with dealership decision-makers, conducting multiple in-person visits, and holding qualified meetings daily to uncover opportunities and present tailored Dynatron solutions.

Pipeline & CRM Excellence:

Maintain a disciplined approach to pipeline management using SugarCRM. Ensure all activities, opportunities, and communications are accurately documented.

Collaboration & Communication:

Partner closely with Sales Leadership, Marketing, and Enablement to align strategies, share insights, and execute go-to-market initiatives. Participate in weekly team huddles, sales meetings, and ongoing Allego training sessions to continuously sharpen your skills.

Team & Culture Champion:

Represent Dynatron’s Core Values of Urgency, Results, Accountability, Positivity, and Success-Driven Excellence in every interaction with clients, partners, and peers.

What You Bring

• 5+ years of experience in automotive fixed operations, with a strong understanding of dealership service departments.
• Proven success in territory sales, business development, or regional leadership roles.
• Demonstrated ability to build and sustain relationships with dealership leaders and influence purchasing decisions.
• Skilled at managing a high-volume, field-based sales cadence, including prospecting, presentations, and deal closure.
• Exceptional communication, organization, and time-management skills.
• Proficiency with CRM tools (preferably SugarCRM) and sales technology platforms.
• A self-starter mindset with the drive to achieve ambitious goals in a fast-paced, remote-first environment.

Additional Benefits Include:

• Comprehensive health, vision, and dental insurance
• Employer-paid short- and long-term disability and life insurance
• Flexible vacation policy
• Home office setup support
• Ongoing professional development opportunities

Why Dynatron

• Join a category-defining leader revolutionizing the automotive service industry
• Lead growth in one of our most strategic Canadian markets
• Collaborate with a values-driven team that lives by The Dynatron Way:

Urgency. Results. Accountability. Positivity. Success-Driven Excellence.

Ready to Lead, Grow, and Deliver Results?

Join Dynatron Software as a Sr. Sales Executive and help dealerships across Northern California and beyond unlock their full potential

Job Title: Speech-Language Therapist (SLT)

Location: St. Stephens Indian School

Work Schedule: 4 days per week, 7 hours per day

Key Responsibilities:

• Conduct speech and language assessments to identify communication deficits in students, including articulation, fluency, voice, and language disorders.
• Provide direct speech/language therapy to students on a regular basis, adjusting interventions to meet evolving needs.
• Collaborate with special education and classroom teachers to advise on speech therapy strategies and carryover techniques for use in the classroom and home environments.
• Communicate effectively with parents, teachers, and outside professionals to support student progress and service coordination.
• Maintain detailed and accurate documentation including evaluations, progress notes, contact logs, and treatment plans.

Minimum Qualifications:

• Current, active, full, and unrestricted license as a Speech-Language Therapist issued by a U.S. state, DC, Puerto Rico, or U.S. territory.
• Master’s degree in Speech-Language Pathology from an accredited institution recognized by the U.S. Department of Education.
• Minimum of 5 years’ experience providing speech-language therapy services within a school setting, demonstrating ability to independently manage evaluations, testing, and report writing under IEP and IDEA guidelines.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: London

About the Team

The Cloudflare Data Intelligence & Analytics (DIA) team has built a unified data & ML platform to provide our internal Business Partners with actionable analytics, insights, and recommendations.

Our goals are to:

• Democratize data & intelligence for humans and agents
• Build a context layer and an AI systems layer upon our unified data & content platform
• Support Cloudflare’s critical business needs

DIA is a ~ 75-member strong geographically distributed but organizationally centralized team. This role is within the growth & adoption analytics pod based in London that works across several business functions, offering broad exposure to Cloudflare’s entire business.

Role Summary

We are looking for an experienced Senior Data Analyst in London to scale our growth & adoption analytics initiatives. You will be a trusted data advisor to our business partners, a technical coach to your peers, and the lead in terms of shaping AI-first data models, workflows, and agent-ready-datasets.

Success in this role will rely on marrying a strong analytics background with product and business acumen to deliver highly strategic and compelling insights that accelerate growth and influence adoption. This role also requires a deep understanding of data infrastructure, job orchestration, and lineage, all with the use of AI-tooling as default.

Role Responsibilities

• Own the development and maintenance of agent-ready curated datasets end-to-end
• Provide analytics support and a strategic perspective to our business partners
• Partner with data engineers, product managers, and stakeholders to enable data-driven answers to key business problems
• Review Merge Requests created by your team of humans and agents
• Take initiative to gather requirements, define, build, and maintain pipelines and metrics
• Tell easily digestible and highly actionable stories with data to help stakeholders understand analytical insights

Role Requirements

• B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields
• Demonstrable proficiency with analytics-relevant AI-tooling
• 4+ years experience in a centralized data analytics teams in close partnership with business stakeholders
• Expert-level proficiency in writing and optimizing complex SQL queries is mandatory, with a proven ability to performance-tune complex queries and manage analysis workflows against large, petabyte-scale datasets (Candidates will be assessed on advanced SQL skills including window functions and common table expressions (CTEs))
• 3+ years experience working in version control environments using platforms such as Gitlab or Github
• 2+ years experience working with job orchestration tools like Apache Airflow, both as a pipeline developer and reviewer
• 2+ years experience with data ingestion and transformation frameworks (e.g., dbt, Fivetran, or custom/in-house developed platforms)
• Initiative, curiosity, strong stakeholder engagement, and empathy
• Experience translating business questions into analysis frameworks, converting results into business recommendations, and presenting those to stakeholders

Nice-to-Have Experience

• Experience and/or a keen interest in internet security, protocols, and edge-development
• Analytics experience in a fast-growing technology, SaaS, or subscription-based business
• Experience with statistical analysis programming languages (Python, R etc.)

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in the US

As a Data Scientist on Taboola’s R&D Team in Downtown Los Angeles, utilizing some of the latest technology and tools, you will work on the recommendation and ranking algorithms that drive Realize — Taboola’s performance advertising platform serving 600M+ daily active users  —  and building agentic AI systems alongside it.

The models you build directly influence campaign performance and revenue outcomes for advertisers worldwide.

To thrive in this role, you’ll need:

• Master’s degree or Ph.D, ideally in Computer Science, Electrical Engineering, Physics, Computational Economics, or similar
• 5+ years of hands-on experience in Python and Java
• Proficiency with ML frameworks (e.g., PyTorch, Tensorflow, Spark MLlib)
• SQL proficiency for data exploration and analysis
• System-architecture mindset — ability to design scalable, reliable, high-performance systems and reason about how a model fits into the larger data and serving infrastructure.
• Experience taking end-to-end ownership of ML systems: design, build, ship, measure, and maintain —  using AI-assisted “vibe coding” tools (e.g., Cursor, Claude, GitHub Copilot).
• Experience building automated evaluation harnesses and test frameworks for ML systems — defining benchmarks, baselines, and guardrails that let a team ship confidently and repeatedly
• Ability to communicate technical findings clearly, and to collaborate effectively across teams (including early morning or evening syncs with our Tel Aviv team)

Bonus points if you have:

• Experience with recommendation systems, ranking algorithms, or personalization at scale
• Familiarity with real-time ML and large-scale data mining

How you’ll make an impact:

• Design and build predictive customer behavior models for targeting and personalization
• Implement the applicable Machine Learning or statistics based algorithm for prediction and optimization and deliver the trained model to production
• Take end-to-end ownership: design, build, ship, measure, and maintain models and the services around them—rapidly prototyping and delivering complete projects/products using AI-assisted “vibe coding” workflows.
• Act as a Harness Engineer: build the evaluation harnesses, automated testing frameworks, benchmarks, and guardrails that let the team experiment, measure model quality, and ship AI/ML systems safely and repeatedly, following a TDD process.
• Present findings to the product team and technical team leads in a clear and actionable way.
• Build and maintain code to populate HDFS, Hadoop with log from Kafka or data loaded from SQL production systems
• Design, build and support algorithms of data transformation, conversion, computation on Hadoop, Spark and other distributed Big Data Systems

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), a fully stocked kitchen and parking.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-RT1

#LI-Hybrid

The pay offered may vary depending on several factors such as location, job-related knowledge, skills, and experience. We may offer several perks as part of the compensation package that include a discretionary bonus, equity, flexible PTO, medical/dental/vision insurance, a competitive 401(k) match, paid parental leave, and more.

Base Salary Pay Range

$138,500—$185,000 USD

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in the US

As a Data Scientist on Taboola’s R&D Team in Downtown Los Angeles, utilizing some of the latest technology and tools, you will work on the recommendation and ranking algorithms that drive Realize — Taboola’s performance advertising platform serving 600M+ daily active users  —  and building agentic AI systems alongside it.

The models you build directly influence campaign performance and revenue outcomes for advertisers worldwide.

To thrive in this role, you’ll need:

• Master’s degree or Ph.D, ideally in Computer Science, Electrical Engineering, Physics, Computational Economics, or similar
• 5+ years of hands-on experience in Python and Java
• Proficiency with ML frameworks (e.g., PyTorch, Tensorflow, Spark MLlib)
• SQL proficiency for data exploration and analysis
• System-architecture mindset — ability to design scalable, reliable, high-performance systems and reason about how a model fits into the larger data and serving infrastructure.
• Experience taking end-to-end ownership of ML systems: design, build, ship, measure, and maintain —  using AI-assisted “vibe coding” tools (e.g., Cursor, Claude, GitHub Copilot).
• Experience building automated evaluation harnesses and test frameworks for ML systems — defining benchmarks, baselines, and guardrails that let a team ship confidently and repeatedly
• Ability to communicate technical findings clearly, and to collaborate effectively across teams (including early morning or evening syncs with our Tel Aviv team)

Bonus points if you have:

• Experience with recommendation systems, ranking algorithms, or personalization at scale
• Familiarity with real-time ML and large-scale data mining

How you’ll make an impact:

• Design and build predictive customer behavior models for targeting and personalization
• Implement the applicable Machine Learning or statistics based algorithm for prediction and optimization and deliver the trained model to production
• Take end-to-end ownership: design, build, ship, measure, and maintain models and the services around them—rapidly prototyping and delivering complete projects/products using AI-assisted “vibe coding” workflows.
• Act as a Harness Engineer: build the evaluation harnesses, automated testing frameworks, benchmarks, and guardrails that let the team experiment, measure model quality, and ship AI/ML systems safely and repeatedly, following a TDD process.
• Present findings to the product team and technical team leads in a clear and actionable way.
• Build and maintain code to populate HDFS, Hadoop with log from Kafka or data loaded from SQL production systems
• Design, build and support algorithms of data transformation, conversion, computation on Hadoop, Spark and other distributed Big Data Systems

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), a fully stocked kitchen and parking.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-RT1

#LI-Hybrid

The pay offered may vary depending on several factors such as location, job-related knowledge, skills, and experience. We may offer several perks as part of the compensation package that include a discretionary bonus, equity, flexible PTO, medical/dental/vision insurance, a competitive 401(k) match, paid parental leave, and more.

Base Salary Pay Range

$138,500—$185,000 USD

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas

About the role

Created in January 2025, our centralized Developer Go-to-Market (GTM) organization functions as a “speedboat” to maintain focus, control direction, and iterate quickly. Our mission is to build long-term relationships with developers by addressing their unique needs and challenges with specialized attention and resources.

Our team operates across four core pillars: Marketing, Developer Relations, Growth Programs, and Sales. These functions work in close collaboration to support customers throughout their journey, from raising awareness and inspiring new use cases to driving platform adoption, consumption, and scaling customer relationships. Each function amplifies the impact of the others through strategic partnerships and shared insights.

What you’ll do

You’ll own the GTM-facing software and data products our sales motion runs on, end to end. That includes the data foundation underneath it and the signals that flag which accounts a rep should act on and when. You’ll also lead our hardest cross-functional projects, the ones that span many teams and systems. You’ll drive them to delivery, keep partner teams on track, and do it with a lot of autonomy.

Day to day you’ll improve how we visualize pipeline, build sales tools that flag the right moment to reach out to a customer, and make the developer buying journey smoother. The work is a mix of data engineering, full-stack product, and applied AI, and you’ll build it on Cloudflare’s own developer platform.

This role fits someone who works well in a fast-paced, ambiguous environment, likes turning messy business problems into working software, and can juggle several priorities at once.

Responsibilities

• Design and implement features in a Golang, Typescript and SQL.
• Build and operate production services on Cloudflare Workers and Kubernetes.
• Own the data foundation including Query Engine, Workflows, MCP/APIs and other internal facing products and services.
• Own projects end to end; from design docs and schema changes through implementation, testing, deployment, and production monitoring.
• Participate in on call rotations, drive incident resolution, and write postmortems that improve reliability.
• Use AI tools extensively to accelerate development, debugging, and operational tasks. We expect engineers to leverage AI as a core part of their workflow.
• Collaborate across teams to coordinate capacity planning, API contracts, and cross cutting initiatives.
• Embed with Sales, Marketing, Developer Relations (DevRel), and Growth to turn fuzzy operational pain into shipped software.
• Help set the standard for GTM engineering organization wide.

Desirable Skills, Knowledge, and Experience:

• 10+ years of software engineering experience with a demonstrated history of leading complex, organization-wide data initiatives.
• Deep expertise in building distributed systems and production infrastructure at scale, with proficiency in Go and strong working knowledge of TypeScript.
• Exceptional ability to navigate ambiguous problem spaces, identify the highest-impact technical work, and drive projects autonomously from conception through adoption—balancing pragmatic execution with long-term technical excellence.
• Deep analytical SQL and data modeling experience. Proven ability to manage complexity even at thousands of tables.
• Able to debug database and query performance issues using profiling tools and source code where applicable.
• Please be prepared to discuss specific examples of organization-wide technical initiatives you’ve led, particularly distributed systems or data infrastructure and their measurable business impact.

Nice to have:

• Previous experience as a Principal Engineer, Staff+ engineer, or technical leader on platform, infrastructure, or task force teams that operate outside traditional product roadmaps with a focus on enabling GTM organizations.
• Columnar/OLAP or lakehouse experience (ClickHouse, DuckDB, BigQuery, Snowflake, Iceberg, Starrocks).Familiarity with the Salesforce data model and CRM/API integrations.
• Familiarity with deploying to bare metal and Kubernetes.
• Experience on Cloudflare Workers / edge platforms and analytics-engineering (dbt) workflows.
• Background in SaaS or product-led growth (PLG) GTM motions.

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.

Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.

Aptos (Ohlone for “The People”) encompasses our mission and ethos for why we build.

About The Role

We’re looking for a talented, driven Senior Software Engineer to build the critical infrastructure that powers trading on Aptos.

This role will have significant impact and visibility - the systems you build will directly enable billions of volume on Aptos. You’ll work on APIs, indexers, node infrastructure, SDKs, and developer tools that form the foundation for trading and trading products. You’ll help shape technical direction and may grow into leading other engineers as the team scales.

You should love solving hard distributed systems problems and have a passion for building robust, scalable infrastructure. You will be joining a lean team with a lot of autonomy – you should be a self-starter and thrive on self-directed work in a fast-paced environment.

This role sits in our Palo Alto, CA or New York, NY office.

What you’ll be doing:

• Leading initiatives to design, build, and optimize backend services and platform infrastructure for the Aptos blockchain
• Developing scalable APIs, indexing services, and data pipelines to support trading data access
• Building and maintaining infrastructure for trading
• Writing clean, performant, well-tested, and production-ready code
• Collaborating closely with protocol engineers, infrastructure teams, and product engineers

What you bring:

• 5+ years of experience building and shipping scalable backend systems
• Strong experience building backend systems in languages such as Rust, Go, C++, Java, Python, or similar
• Deep understanding of systems programming concepts
• Strong understanding of distributed systems, databases, and API design
• Strong problem-solving skills and the ability to work autonomously in a fast-paced environment
• Experience with blockchain infrastructure, indexing, or node operations (a plus)
• Web3 experience or familiarity (a plus)
• Background in payments, DeFi, or TradFi (a plus)
• Comfortable leveraging AI tools to enhance productivity and code quality

The base salary range for this full-time position is $150k - $250k. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. We do hire exceptionally talented professionals with decades of experience in their field. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.

#LI-PG1

Our Benefits

• 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
• Equipment of your choice
• Flexible vacation time, 11 holidays, and floating company days off
• Competitive Salary
• Protocol Token Grants
• 401k matching (US Employees)
• Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.

To protect yourself, please be aware of the following:

• We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
• We will always communicate with you using our official company email domain.
• We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.

Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.

Aptos (Ohlone for “The People”) encompasses our mission and ethos for why we build.

About The Role

We’re looking for a talented, driven Senior Software Engineer to build the critical infrastructure that powers trading on Aptos.

This role will have significant impact and visibility - the systems you build will directly enable billions of volume on Aptos. You’ll work on APIs, indexers, node infrastructure, SDKs, and developer tools that form the foundation for trading and trading products. You’ll help shape technical direction and may grow into leading other engineers as the team scales.

You should love solving hard distributed systems problems and have a passion for building robust, scalable infrastructure. You will be joining a lean team with a lot of autonomy – you should be a self-starter and thrive on self-directed work in a fast-paced environment.

This role sits in our Palo Alto, CA or New York, NY office.

What you’ll be doing:

• Leading initiatives to design, build, and optimize backend services and platform infrastructure for the Aptos blockchain
• Developing scalable APIs, indexing services, and data pipelines to support trading data access
• Building and maintaining infrastructure for trading
• Writing clean, performant, well-tested, and production-ready code
• Collaborating closely with protocol engineers, infrastructure teams, and product engineers

What you bring:

• 5+ years of experience building and shipping scalable backend systems
• Strong experience building backend systems in languages such as Rust, Go, C++, Java, Python, or similar
• Deep understanding of systems programming concepts
• Strong understanding of distributed systems, databases, and API design
• Strong problem-solving skills and the ability to work autonomously in a fast-paced environment
• Experience with blockchain infrastructure, indexing, or node operations (a plus)
• Web3 experience or familiarity (a plus)
• Background in payments, DeFi, or TradFi (a plus)
• Comfortable leveraging AI tools to enhance productivity and code quality

The base salary range for this full-time position is $150k - $250k. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. We do hire exceptionally talented professionals with decades of experience in their field. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.

#LI-PG1

Our Benefits

• 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
• Equipment of your choice
• Flexible vacation time, 11 holidays, and floating company days off
• Competitive Salary
• Protocol Token Grants
• 401k matching (US Employees)
• Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.

To protect yourself, please be aware of the following:

• We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
• We will always communicate with you using our official company email domain.
• We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

10331 - Sr. Engineering Systems Administrator - Microsoft 365

Location: Irvine, CA 92614 (5 days on-site)

COMPANY OVERVIEW

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge Professional and Managed IT Services and Support to top Hyundai affiliate brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

What you will be doing:

Sr. Engineering Systems Administrator – M365 is a specialized technical professional responsible for the design, implementation, and support of our M365 environment. This role will serve as the technical authority across all M365 services, ensuring secure, scalable, and efficient collaboration solutions that align with business objectives

Architecture & Engineering

• Design and implement enterprise-grade Microsoft 365 solutions, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID.
• Lead architecture decisions for hybrid and cloud-first environments.
• Develop and maintain identity and access strategies (SSO, MFA, Conditional Access).

Administration & Operations

• Manage and maintain the M365 tenant, ensuring high availability and performance
• Oversee user lifecycle management, licensing, and service configurations.
• Monitor service health and proactively resolve issues.

Security & Compliance

• Implement and manage security solutions including Microsoft Defender and compliance tools.
• Configure Data Loss Prevention (DLP), retention policies, eDiscovery, and insider risk controls.
• Ensure adherence to security standards and regulatory requirements.

Identity & Access Management

• Administer Entra ID (Azure AD), including Conditional Access, identity protection, and RBAC.
• Manage hybrid identity integrations with on-prem Active Directory.
• Implement modern authentication and certificate-based access.

Collaboration & Productivity

• Optimize Microsoft Teams, SharePoint, and OneDrive for business productivity.
• Establish governance for collaboration tools, including lifecycle management and external sharing.
• Support automation initiatives using Power Platform.

Migration & Integration

• Lead migrations to Microsoft 365 from on-prem or third-party platforms.
• Integrate M365 services with enterprise applications and SaaS platforms.

Automation & Scripting

• Develop automation using PowerShell and Microsoft Graph API.
• Improve operational efficiency through scripting and process automation.

Incident Management

• Serve as escalation point for complex technical issues.
• Conduct root cause analysis and implement preventive solutions.

Governance & Documentation

• Define policies, standards, and best practices for M365 usage.
• Maintain technical documentation, runbooks, and procedures.

What we require from you:

• Bachelor’s degree in IT/IS desired or equivalent practical 10+ years of experience in IT Systems Engineering required.

• 10 years of experience with Microsoft 365 administration and engineering.

• Microsoft Certification is desired.

• Awareness of ITIL- highly preferred

• Core Microsoft 365 Platform Expertise which include:

  1. Deep hands-on knowledge of the major workloads:

• Microsoft 365 (overall architecture, licensing, tenant management)

• Exchange Online (mail flow, connectors, hybrid setup, security)

• SharePoint Online (sites, permissions, governance)

• Microsoft Teams (voice, meetings, policies, integrations)

• OneDrive (sync, sharing controls, retention)

B. Experience designing and troubleshooting Identity & Access Management

• Microsoft Entra ID

• Hybrid identity (AD Connect, federation, SSO)

• Conditional Access, MFA, Zero Trust

• RBAC and least privilege design

• Identity lifecycle (joiner/mover/leaver)

  1. Deep hands-on knowledge of Security & Compliance

• Microsoft Defender for Office 365

• Microsoft Purview

• Data Loss Prevention, Insider Risk, eDiscovery

• Information Protection (sensitivity labels, encryption)

• Threat protection (phishing, malware, Safe Links/Attachments)

  1. Expert Level knowledge of Messaging & Collaboration Architecture

• Mail routing, SMTP relays, hybrid Exchange

• Teams telephony

• External sharing and B2B collaboration

• Governance strategies

  1. Deep understanding of

• DNS (MX, SPF, DKIM, DMARC)

• Certificates and TLS

• Firewalls, proxies, and endpoints

• Latency and service connectivity

SALARY RANGE: $110-125K

TEAM CULTURE

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued, and everyone feels welcome.

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.

Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.

Aptos (Ohlone for “The People”) encompasses our mission and ethos for why we build.

About The Role

We’re looking for a talented, driven Senior Software Engineer to build the critical infrastructure that powers trading on Aptos.

This role will have significant impact and visibility - the systems you build will directly enable billions of volume on Aptos. You’ll work on APIs, indexers, node infrastructure, SDKs, and developer tools that form the foundation for trading and trading products. You’ll help shape technical direction and may grow into leading other engineers as the team scales.

You should love solving hard distributed systems problems and have a passion for building robust, scalable infrastructure. You will be joining a lean team with a lot of autonomy – you should be a self-starter and thrive on self-directed work in a fast-paced environment.

This role sits in our Palo Alto, CA or New York, NY office.

What you’ll be doing:

• Leading initiatives to design, build, and optimize backend services and platform infrastructure for the Aptos blockchain
• Developing scalable APIs, indexing services, and data pipelines to support trading data access
• Building and maintaining infrastructure for trading
• Writing clean, performant, well-tested, and production-ready code
• Collaborating closely with protocol engineers, infrastructure teams, and product engineers

What you bring:

• 5+ years of experience building and shipping scalable backend systems
• Strong experience building backend systems in languages such as Rust, Go, C++, Java, Python, or similar
• Deep understanding of systems programming concepts
• Strong understanding of distributed systems, databases, and API design
• Strong problem-solving skills and the ability to work autonomously in a fast-paced environment
• Experience with blockchain infrastructure, indexing, or node operations (a plus)
• Web3 experience or familiarity (a plus)
• Background in payments, DeFi, or TradFi (a plus)
• Comfortable leveraging AI tools to enhance productivity and code quality

The base salary range for this full-time position is $150k - $250k. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. We do hire exceptionally talented professionals with decades of experience in their field. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.

#LI-PG1

Our Benefits

• 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
• Equipment of your choice
• Flexible vacation time, 11 holidays, and floating company days off
• Competitive Salary
• Protocol Token Grants
• 401k matching (US Employees)
• Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.

To protect yourself, please be aware of the following:

• We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
• We will always communicate with you using our official company email domain.
• We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

Position Summary

Tipalti’s Commercial Legal Team is adding a Senior Commercial Counsel to its Toronto office. You’ll be heavily relied on by a tight, high-autonomy team that treats AI as infrastructure, not novelty. Your practice will span both sides of the commercial deal sheet, and your influence will extend well beyond contract negotiation into how this team operates and evolves.

This role reports to the Director, Commercial, within a team of three. You’ll get structured ramp-up time, the tools and training you need to operate at full speed, and the support to build real confidence in Tipalti’s products, business, and regulatory landscape before we turn up the volume.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Own the Sales-Side Pipeline. You’ll negotiate and close the Tipalti Services Agreement, along with order forms, schedules, SOWs, partner and alliance agreements, and channel deals. You’ll handle security questionnaire escalations, privacy and DPA negotiations, and commercial and contractual inquiries from sophisticated international buyers, managing each from first markup to signature with minimal oversight.
• Drive Vendor-Side Contracting. You’ll lead commercial contracting of Tipalti’s vendor engagements, coordinating risk reviews with internal teams. Software agreements are the bread and butter, but you’ll also handle accounting, professional services, marketing, consulting, events, and other operational agreements. You’ll participate in vendor due diligence and the procurement-led intake process while coaching the procurement team and other teams on contracting processes and workflow improvements.
• Advise the Business Directly. You’ll be a primary commercial legal point of contact for stakeholders across sales, customer success, procurement, finance, marketing, security, and go-to-market teams in every time zone Tipalti operates in. Customer retention, dispute resolution, commercial regulatory and compliance: you’ll field these and drive them to resolution.
• Shape the Contracting Playbook. You’ll help reengineer how the commercial legal team operates, from templatizing agreements to building AI-powered workflows. Within your first quarter, you’ll own key segments of the contracting pipeline and begin contributing to the team’s AI integration roadmap.
• Use AI Like a Boss. You’ll calibrate its use to the risk profile and complexity of each matter, applying professional judgment to every output. We need someone who already uses AI, understands its limitations, and knows how to right-size it across contract types.
• Run Your Own Book. You’ll carry a full portfolio of matters and exercise independent judgment on risk, deal structure, and escalation. You’ll communicate directly with opposing counsel, business leaders, and cross-functional partners, handling matters from intake to close.

About you

• You hold a common-law law degree (J.D., LL.B., or equivalent) and are in good standing with the Law Society of Ontario. We are open to other Canadian jurisdictions or US-qualified counsel.
• You have 8+ years in commercial technology transactions, ideally with both law firm and in-house software company experience.
• SaaS agreements, DPAs, NDAs, SOWs, and partner agreements are second nature.
• You are genuinely enthusiastic about AI tools and legal technology, and your willingness to teach others matches your own skill.
• You communicate directly and collaboratively, and you’re built for a team that stays tightly connected.
• Your judgment on sensitive matters is independent, your attention to detail is sharp, and your comfort managing volume in a fast-moving environment is proven.

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $147,000 - $183,000 CAD annually.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate’s unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

#LI-Hybrid

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it” - a mission to which we are constantly committed.

Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

AI Use We may use artificial intelligence and automated systems (collectively “AI”) to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com.

Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This isn’t a relationship management role. It’s an ownership role. Sharp. Adaptable. Unstoppable.

You won’t wait to be asked. You’ll identify what’s broken before it becomes a problem, build solutions that didn’t exist yesterday, and earn the kind of trust that makes you indispensable to the agency — and to Axon.

In this embedded role, you are the primary owner of customer outcomes within a strategic account — accountable for the full lifecycle of Axon’s ecosystem. You combine deep technical expertise, builder instinct, operational leadership, and executive presence to help agencies transform how they operate, not just adopt software. You embed for the long haul: opening the laptop onsite, shipping on Axon’s stack, holding the room when it matters, and iterating on what you build until it sticks in production.

Success is measured by the agency’s operational outcomes and working solutions in production — not product health, not activity, not slideware.

What You’ll Do

This role is intentionally undefined in the day-to-day. Priorities shift with agency mission tempo, operational crises, and emerging opportunities. If you need a fixed playbook to succeed, this isn’t the role for you.

Building is the job. You will use Axon’s platform — AI Era, agents, workflows, integrations, and data tools — to design, build, and ship new capabilities on site. You own outcomes end to end across deployment, adoption, optimization, and ongoing success — as the accountable owner, not a coordinator of other teams’ work.

Onsite Building & Platform Delivery

• Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes
• Design and ship working tools on Axon’s platform: AI agents, workflows, automations, integrations, and data pipelines — built and tested with real users and real data
• Build with Axon products, not around them — configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems in the agency environment
• Iterate in the field until adoption sticks, then document patterns for reuse across accounts
• Apply responsible innovation guardrails — CJIS, evidence integrity, privacy — in every build. Ship working software, not slideware
• Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services when builds or integrations break

AI Build & Adoption

• Build and deploy AI-powered workflows (agents, prompts, RAG, evaluations) that solve defined agency problems — not generic experimentation
• Drive hands-on adoption with the people who use what you build daily
• Measure whether changes stick — usage, workflow impact, mission outcomes — and iterate when they don’t

Operational Transformation & Leadership

• Assess workflows onsite, identify friction and mission impact, and define what to build before you build it
• Move from reactive support to proactive outcome design — arrive with hypotheses, validate with command staff and operators, then build to match
• Build trusted relationships with agency leadership and operational stakeholders; lead QBRs, mission reviews, and strategic planning
• Define success metrics and capture baselines before major deployments so impact is proven, not assumed

Field Intelligence & Growth

• Capture customer insights, workflow patterns, and adoption barriers; share field intelligence with Product and Engineering to influence roadmap decisions
• Turn one-off builds into reusable playbooks and operational frameworks
• Identify expansion opportunities based on demonstrated impact; partner with Sales on long-term account strategy

Onsite Engagement & Outcomes

• Maintain consistent onsite presence (approximately 3-4 days/week), closely connected to agency operations and evolving needs
• Track customer success metrics: time-to-first-production-use, adoption depth by role and site, workflow improvements, and mission outcomes
• Support Sales → Post-Sales onboarding and handoff, establishing goals and accountability from day one

What You Bring

Required

• Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments (typically 8+ years; varied experience welcome)
• Former law enforcement or military experience preferred, not required
• Proven builder: you have shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments — configuring products, writing integration logic, and delivering production-ready solutions. Using AI to assist is expected; owning the build is required
• Comfort working across technical and operational domains: hardware, software, cloud, AI-enabled technologies, and integrated systems
• Strong communication with both technical teams and senior stakeholders, including command staff in mission-critical environments
• Full ownership mentality in ambiguous, fast-changing environments; ability to navigate competing priorities across Product, Engineering, Sales, Support, and Services
• Ability to obtain and maintain CJIS compliance and adhere to security standards

Preferred

• Experience in public safety, law enforcement, corrections, or other mission-critical operational environments
• Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems
• Background in forward-deployed engineering, solutions architecture, or operational transformation at scale

Additional Information

We recognize that candidates may bring strengths from different backgrounds and experiences. If your experience aligns closely with this role, we encourage you to apply.

This role is for builders who earn trust in the room — not for those looking for a predictable schedule or narrowly defined responsibilities. Every week looks different. That’s the job.

Benefits that Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and vision plans
• Fitness programs
• Emotional and mental wellness support
• Learning and development programs
• And yes, we have snacks in our offices

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This isn’t a relationship management role. It’s an ownership role. Sharp. Adaptable. Unstoppable.

You won’t wait to be asked. You’ll identify what’s broken before it becomes a problem, build solutions that didn’t exist yesterday, and earn the kind of trust that makes you indispensable to the agency — and to Axon.

In this embedded role, you are the primary owner of customer outcomes within a strategic account — accountable for the full lifecycle of Axon’s ecosystem. You combine deep technical expertise, builder instinct, operational leadership, and executive presence to help agencies transform how they operate, not just adopt software. You embed for the long haul: opening the laptop onsite, shipping on Axon’s stack, holding the room when it matters, and iterating on what you build until it sticks in production.

Success is measured by the agency’s operational outcomes and working solutions in production — not product health, not activity, not slideware.

What You’ll Do

This role is intentionally undefined in the day-to-day. Priorities shift with agency mission tempo, operational crises, and emerging opportunities. If you need a fixed playbook to succeed, this isn’t the role for you.

Building is the job. You will use Axon’s platform — AI Era, agents, workflows, integrations, and data tools — to design, build, and ship new capabilities on site. You own outcomes end to end across deployment, adoption, optimization, and ongoing success — as the accountable owner, not a coordinator of other teams’ work.

Onsite Building & Platform Delivery

• Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes
• Design and ship working tools on Axon’s platform: AI agents, workflows, automations, integrations, and data pipelines — built and tested with real users and real data
• Build with Axon products, not around them — configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems in the agency environment
• Iterate in the field until adoption sticks, then document patterns for reuse across accounts
• Apply responsible innovation guardrails — CJIS, evidence integrity, privacy — in every build. Ship working software, not slideware
• Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services when builds or integrations break

AI Build & Adoption

• Build and deploy AI-powered workflows (agents, prompts, RAG, evaluations) that solve defined agency problems — not generic experimentation
• Drive hands-on adoption with the people who use what you build daily
• Measure whether changes stick — usage, workflow impact, mission outcomes — and iterate when they don’t

Operational Transformation & Leadership

• Assess workflows onsite, identify friction and mission impact, and define what to build before you build it
• Move from reactive support to proactive outcome design — arrive with hypotheses, validate with command staff and operators, then build to match
• Build trusted relationships with agency leadership and operational stakeholders; lead QBRs, mission reviews, and strategic planning
• Define success metrics and capture baselines before major deployments so impact is proven, not assumed

Field Intelligence & Growth

• Capture customer insights, workflow patterns, and adoption barriers; share field intelligence with Product and Engineering to influence roadmap decisions
• Turn one-off builds into reusable playbooks and operational frameworks
• Identify expansion opportunities based on demonstrated impact; partner with Sales on long-term account strategy

Onsite Engagement & Outcomes

• Maintain consistent onsite presence (approximately 3-4 days/week), closely connected to agency operations and evolving needs
• Track customer success metrics: time-to-first-production-use, adoption depth by role and site, workflow improvements, and mission outcomes
• Support Sales → Post-Sales onboarding and handoff, establishing goals and accountability from day one

What You Bring

Required

• Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments (typically 8+ years; varied experience welcome)
• Former law enforcement or military experience preferred, not required
• Proven builder: you have shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments — configuring products, writing integration logic, and delivering production-ready solutions. Using AI to assist is expected; owning the build is required
• Comfort working across technical and operational domains: hardware, software, cloud, AI-enabled technologies, and integrated systems
• Strong communication with both technical teams and senior stakeholders, including command staff in mission-critical environments
• Full ownership mentality in ambiguous, fast-changing environments; ability to navigate competing priorities across Product, Engineering, Sales, Support, and Services
• Ability to obtain and maintain CJIS compliance and adhere to security standards

Preferred

• Experience in public safety, law enforcement, corrections, or other mission-critical operational environments
• Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems
• Background in forward-deployed engineering, solutions architecture, or operational transformation at scale

Additional Information

We recognize that candidates may bring strengths from different backgrounds and experiences. If your experience aligns closely with this role, we encourage you to apply.

This role is for builders who earn trust in the room — not for those looking for a predictable schedule or narrowly defined responsibilities. Every week looks different. That’s the job.

Benefits that Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and vision plans
• Fitness programs
• Emotional and mental wellness support
• Learning and development programs
• And yes, we have snacks in our offices

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.