Headquarters: Denver, CO - Hybrid; Phoenix, AZ - Remote

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

 
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

 
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

We’re hiring an Operations Lead, internally named Labs Lead, to build and run Benefits Labs, the system that governs how Gusto’s Benefits organization tests, validates, and scales operational change.

You will own the full Labs lifecycle, including intake, pilot design, execution governance, measurement, and recommendations to leadership. This is not a traditional program or operations role. Your responsibility is to build and operate the system that runs Labs.

This role is AI-native. You will design and run the agents, automations, and workflows that power how work is triaged, how pilots are executed, and how evidence is generated and synthesized. The goal is to create a system that can run many pilots in parallel with high quality and minimal manual intervention.

Your impact is measured by leverage: how much work the system can handle without you, how quickly the organization can test and scale changes, and how clearly leadership can make decisions based on evidence.

Benefits Labs sits within Benefits Business Operations today. You will be the founding operator, reporting to the Head of Benefits Business Operations, and will directly shape how this function evolves, including its future scope, structure, and investment.

About the Team:

Benefits Business Operations is responsible for how Gusto’s Benefits business improves and scales. The team operates across three domains: Automation, Carrier, and Quality, each focused on improving different parts of the operational system.

Labs sits across these domains as the governance layer for operational change. It ensures ideas are tested rigorously, measured consistently, and scaled intentionally. Labs partners closely with org leadership, product, engineering, and transformation teams to turn strategy into execution and build systems that improve how the business operates.

Here’s what you’ll do day-to-day:

You will operate and continuously improve the system that governs operational change across Benefits.

• Own intake and triage: Run the AI-powered intake system that classifies, routes, and prepares incoming work. Determine the right path for each request and improve the system over time.
• Run pilot governance: Ensure every pilot follows a clear structure with defined success metrics, checkpoints, and outputs. Use AI-driven workflows to manage execution and produce recommendations to scale, iterate, or stop.
• Raise design quality: Pressure-test hypotheses, refine success criteria, and hold Pilot Leads accountable to standards. Improve the quality of work across the system without taking ownership away from teams.
• Build and improve the system: Extend the existing agent and automation architecture across the Labs lifecycle, including intake routing, workflow execution, evidence synthesis, and readout generation. Increase speed, scope, and reliability over time.
• Solve systemic problems: Identify inefficiencies in how operational change moves through the organization and convert repeatable problems into scalable, AI-powered workflows.
• Drive decision-making: Develop analytical approaches and produce clear, evidence-based narratives that align stakeholders across product and CX and influence leadership decisions.
• Lead cross-functional work: Own coordination across product, engineering, operations, enablement, and business partners. Manage complexity, align stakeholders, and deliver measurable outcomes.
• Create clarity in ambiguity: Lead discussions on complex operational and product topics, helping teams converge on decisions and next steps.
• Produce leadership-ready outputs: Deliver structured readouts, post-mortems, and recommendations using AI to generate and validate evidence efficiently.
• Shape the future of Labs: Use what you build and learn to inform the long-term operating model, team structure, and investment strategy for Benefits Labs.
• Raise the bar for others: Coach Pilot Leads and BizOps partners on AI-powered ways of working and hold a high standard for execution quality.

Here’s what we're looking for:

• Proven ownership: You’ve owned outcomes across complex, cross-functional work and consistently delivered results end-to-end.
• AI-native builder (core requirement): You don’t just use AI tools. You build with them. You’ve designed and deployed AI agents, automations, or workflows that execute multi-step work, and you’ve measured the leverage created. This is required for success in this role.
• Systems thinker: You identify root causes at the process level and build solutions that scale. You improve how teams operate, not just your own output.
• Strong data fluency: You can structure problems, define success metrics, and turn data into clear, decision-driving narratives.
• Operator + coach: You raise the quality of work around you through direct feedback, clear standards, and accountability.
• Cross-functional leader: You’ve led initiatives across product, engineering, and operations and can drive alignment without direct authority.
• Comfort with ambiguity: You create structure where none exists and move work forward without perfect information.

Minimum experience:
4+ years in operations, program management, or business operations in a SaaS, technology, or operationally complex environment.

Bonus:
Experience in benefits, insurance, or brokerage operations. Experience working with operational metrics (e.g., cycle time, quality, throughput). Direct experience building or managing AI agents in a production or operational context.

Our cash compensation amount for this role is $98,725/year to $116,000/year in Denver & most major metro locations, and $114,285/year to $140,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-benefits-operations-lead

We’re hiring a Director of Customer Experience (SaaS)

🗓️ Full-time | Permanent

📍 Location: Melbourne

🏡 Hybrid working: 2 days in office, 3 days WFH

💰 Competitive salary package + company stock (RSUs)

👋 Meet AlayaCare!

We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond.

Our platform helps care providers deliver exceptional service in homes, communities, and residential settings.

We’re big on Tech with Purpose and passionate about improving lives while building strong software, strong teams and better outcomes for customers.

The Role

We’re looking for an experienced customer experience leader who brings strategic clarity, calm leadership and a bias for action to the table.

Reporting to the VP Customer Operations, you’ll lead our Support team across four functional streams in ANZ. This is a pivotal role for someone who can balance the big picture with hands-on leadership: stabilising the team, increasing engagement, developing junior managers, and stepping in to own critical customer escalations when it matters most.

You’ll also set the future Support strategy and transformation roadmap, including how we responsibly adopt AI, automation and self-service to support more customers without simply adding headcount. This is not a BAU leadership role - you’ll help define the future operating model for a growing global SaaS business.

Your days will involve:

• Leading, coaching and motivating a Support team across four functional streams, creating clarity around priorities, operating rhythms, accountability and team health.
• Setting the future Support strategy and transformation roadmap, translating AI and automation opportunities into practical improvements to the operating model, customer journey and employee experience.
• Stabilising the team, increasing engagement and strengthening retention through clear expectations, consistent communication and thoughtful change leadership.
• Managing, coaching and mentoring junior managers, building leadership capability and supporting their growth.
• Owning customer escalations through to resolution, building trusted stakeholder relationships and communicating clearly during high-severity or critical incidents.
• Driving performance against customer and operational outcomes including SLA adherence, CSAT, resolution times and wait times.
• Evolving policies, processes and service design to reduce friction, increase agent autonomy and create a more proactive customer experience.
• Using quantitative and qualitative data to identify customer trends, prioritiseimprovements and measure the impact of change.
• Partnering with Customer Success, Product, Engineering and other global stakeholders to deliver sustainable outcomes for customers and the Support team.

You’ll thrive in this role if you:

• Bring 7+ years’ experience leading customer-facing teams in a SaaS business, including at least 2 years’ experience in a Director-level role.
• Have a proven track record of leading a Support organisation across multiple functional streams while meeting and exceeding SLAs.
• Have managed, coached and mentored junior managers and high-caliber teams.
• Have experience stabilising teams, increasing engagement and improving retention in a changing environment.
• Can set strategy and lead transformation initiatives involving AI, automation, self-service or other technology-enabled changes to customer support.
• Are comfortable owning complex customer escalations and influencing stakeholders to achieve timely, sustainable resolutions.
• Are an excellent communicator who can build trust, give clear feedback and navigate challenging conversations with customers and team members.
• Use data and sound judgement to make decisions, prioritise competing demands and connect day-to-day execution to broader business outcomes.
• Are willing to roll up your sleeves during critical incidents while keeping a long-term, future-focused perspective.
• Have relevant tertiary qualifications in IT, Health, Business or a related field, or equivalent practical experience.

Bonus points if you:

• Have knowledge of the aged or disability care sector.
• Have previous experience with AlayaCare, Procura or a similar care technology product.
• Have experience leading teams across multiple regions or time zones.

We believe great work should be rewarded.

Here’s how we show our appreciation:

🏡 Choose your own 2 days/week in office, 3 days WFH

🚲 End-of-trip facilities in our brand new office located in Melbourne CBD

💰 Competitive salary + company stock (RSUs)

🧘 5 Wellness days per year

💳 $1,000/year flexible benefits package

👶 22 weeks company-paid parental leave

🧡 2 days company-paid volunteer leave to support causes you care about

🍕 Team lunches, events & wellness activities

🤝 A genuinely open, inclusive, and collaborative culture

💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space

Belonging matters.

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion and accessibility aren’t just buzzwords here - they’re woven into everything we do.

Need adjustments to participate in the recruitment process?

We’ve got you. Just reach out to our HR team: people-anz@alayacare.com.

We do not accept unsolicited CVs from Recruitment Agencies.

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

We’re on a mission to reinvent the financial system and make it work for people. We are looking for an experienced professional to lead a full-stack engineering team comprising backend and mobile engineers. As a hands-on Manager for one of our core services teams, you will have the unique opportunity to contribute to the design and development of some of our early-stage, innovative products. You will work with your cross-functional partners and team to shape the direction of these products and help make them significant drivers for the company.

This position is a hybrid role based in our Bengaluru office, with 2 days a week in the office as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU’LL DO

• Be a strong partner to the product and other engineering teams, driving improvements in business metrics and building new features. Examples include improving user acquisition metrics, cross-selling and upselling products, and improving user experience.
• Drive the design and implementation of new product areas and features. Break complex problems down to their bare essentials, translate that complexity into elegant design, and create high-quality, maintainable code.
• Guide your team through ambiguity and ensure technical excellence through rapid experimentation cycles.
• Guide your team to strong execution—make pragmatic decisions, help them launch MVPs quickly, and iterate based on feedback.
• Lead your team through frequent pivots and evolving priorities in a fast-changing environment.
• Recruit other great engineers for your team and support recruiting efforts across teams.
• Mentor and coach the engineers on your team. Help them advance their careers by enabling them to do the best work of their lives.
• Manage cross-functional relationships with all teams to deliver high-quality products.

WHAT WE’RE LOOKING FOR

• Bachelor’s, Master’s, or PhD degree in computer science, computer engineering, or a related technical discipline, or equivalent industry experience
• 7+ years of experience in software engineering, with 2+ years of experience leading a smaller team as a manager.
• You’re just as energized diving into architecture, writing clean, scalable code, and solving challenging technical problems as you are mentoring engineers, shaping team culture, and driving delivery. You know when to roll up your sleeves and when to empower others—and you’re equally excited to do both.
• You can work comfortably with a cross-functional team of PMs, Analysts, and mobile and back-end-focused engineers.
• You have led a team that consistently delivered high-quality output on critical infrastructure projects.
• You are a creative, tenacious problem solver with a get-it-done attitude
• You tend to be the standard bearer who takes a great deal of pride in your work and can inspire others to rise to the occasion
• You can create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work
• Preferred tech skills: C#, .NET/.NET Core, Kotlin, Python, SQL, Databricks, AWS,  REST APIs, microservices, distributed systems, Kafka, CI/CD, Git, Docker, Kubernetes, and cloud-native development.
• Experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, or similar tools) as part of your software development workflow
• Experience in fintech is a plus.
• Experience leading the design, implementation, and deployment of high-scale cross-functional payments systems.

#LI-Hybrid

A Note on AI in the Hiring Process: EarnIn may use Artificial Intelligence (AI)-powered tools during the hiring process, including tools that generate summaries or notes for interviewers, review resumes, assist with scheduling, or help identify themes across candidate responses and profiles for a given role. Final hiring decisions are made by human interviewers and hiring managers. If you have any concerns about the use of AI in our hiring process, please connect with your recruiter. With your consent, EarnIn may use AI tools to help transcribe or summarize interviews. Recordings are treated as confidential candidate data and are accessible only to authorized hiring personnel. Declining to be recorded will not negatively affect your candidacy or evaluation.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Product Insights, Software Engineering Manager

About Us:

BlackSky is a real-time intelligence company. We own and operate the world’s most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky’s data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking an experienced Engineering Manager to lead our newly established Product Insights team. This team is responsible for accelerating the delivery of highvalue insight products directly through the BlackSky platform — enabling customers to derive value from BlackSky imagery without relying on multiple external vendors. While the BlackSky imaging constellation provides a powerful foundational layer, the broader market demands turnkey insight products, seamless workflows, and integrated partner solutions. The Product Insights team will bridge that by designing, building, integrating, and operating scalable product pipelines that make advanced analytics available natively within BlackSky.

As the Engineering Manager for Product Insights, you will lead a team focused on:

• Integrating and operating products from partners or new analytic flows across a variety of modalities
• Developing platform capabilities to host, orchestrate, and disseminate Blacksky products
• Ensuring reliability, consistency, and quality of new and existing insight products delivered to customers
• Collaborating across imagery, platform, partner engineering, and product teams to accelerate insight product timetomarket

The ideal candidate has strong software engineering and cloud infrastructure expertise, experience running production pipelines, familiarity with hosted analytic products (ML or otherwise), and a proven ability to lead a high-performing team in a fast-paced, cross-functional environment.We would love candidates near either our Herndon, VA or Seattle, WA offices but may also consider remote candidates. This role reports to the Senior Director, Ground Systems Software Engineering.

Responsibilities:

•  Build, develop, and retain a high-performing engineering team focused on product hosting, partner product integration, and platform-based product delivery.
•  Set technical strategy and roadmap for the Product Insights team, ensuring the platform can scale to support a diverse portfolio of internal and partner insight products.
•  Lead design and implementation of new product hosting architectures, including pipeline execution, versioning, reliability, and monitoring.
•  Collaborate with product, platform, AI/analytics, imagery, and partner engineering teams to define requirements, align priorities, and accelerate product readiness.
•  Identify and remove cross-team roadblocks related to product ingestion, data availability, platform constraints, or partner integration.
•  Maintain deep technical involvement through code reviews, architectural decisions, and occasional hands-on development.
•  Foster a culture of continuous improvement, technical excellence, and strong ownership of product reliability and customer impact.
•  Proactively identify risks, bottlenecks, and opportunities to accelerate product delivery, especially where new flows or partner integrations require novel approaches.
•  Support sprint planning, team capacity management, and roadmap development in partnership with product leadership.
• Other responsibilities as assigned.

Required Qualifications:

• Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience.
• A minimum of eight (8) years of professional experience in software engineering, including experience building or operating complex distributed, autonomous, or mission‑critical systems.
• At least two (2) years of experience leading engineering teams as a people manager or technical lead with formal leadership responsibilities.
• Minimum of two years of experience managing or leading high-performing engineering teams, including hiring, capacity planning, mentoring, and cross-functional collaboration.
• Demonstrated experience designing and building scalable production software solutions and architectures.
• Hands on experience with cloud services such as AWS EKS, S3, EC2, Aurora / RDS, SQS, SNS, Batch, etc.
• Excellent communication skills and expert at bridging the gap between highly technical teams and non-technical business units.
• Some programs this role supports may require the candidate to be a U.S. citizen.

Preferred Qualifications:

• Master’s degree (or higher) in a relevant technical field.
• Ten or more years of professional engineering experience, including leadership of teams responsible for high-availability or mission-critical software.
• Two or more years of experience in the geospatial industry.
• Knowledge and experience with MLOps and DataOps as a practice.
• Experience with distributed compute environments such as Kubernetes and Dask.
• Strong Python or Golang proficiency and experience writing production software for data ETL, micro-services, geospatial, data analytics, and/or cloud deployment.
• Knowledge of system safety, fault tolerance, redundancy, and recovery strategies in autonomous or operationally sensitive environments.
• Proven track record partnering with Product, Sales, and Executive leadership to align roadmaps with business goals.
• Prior experience aligning engineering execution with both commercial production SLAs and program‑specific requirements, deliverables, or milestones.

Benefits eligibility for full-time, US-based employees includes:

• Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
  • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
• 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
• 401(k) pre-tax and Roth deferral options with employer match
• Flexible Spending Accounts
• Employee Stock Purchase Program
• Employee Assistance and Travel Assistance Programs
• Employer matching donations
• Professional development
• Mac or PC? Your choice!
• Awesome swag

The anticipated salary range for candidates in Seattle, WA is $165,000-205,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA.

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Responsible for prospecting, qualifying, and closing new accounts for the company. Focuses on hunting and selling to new customers while building strong relationships within their territory for future business.

What You Will Do:

• Acquire and cultivate new business opportunities and analyzes market research data to guide sale efforts.
• Effectively present and explain financial products and value to prospective clients.
• Meet or exceed volume, margin, fee, and cross-sell targets as assigned.
• Establish and maintain a network of referral sources able to identify capital access needs not currently being addressed in the conventional market.
• Obtain required application and financial information from borrowers to facilitate underwriting and closing along with appropriately executed documents.
• Remain up to date on competitors and competitive products.
• Contribute to the company’s overall production, portfolio performance and reputation while striving to meet or exceed individual goals.
• Create, manage, and maintain a pipeline to active sales goals.
• Negotiate and maximize profitability on all new business.
• Partner and collaborate with other departments to maximize customer growth and retention.
• Assists in the implementation of company’s marketing plans as needed.
• Continually refine processes to stay in front of customers in relevant industries.
• Responsible to build and maintain new and current customers relationships.
• Other duties as assigned.

What You Will Need:

• Bachelor’s degree or equivalent education and work experience.
• 8+ years experience
• Experience in commercial finance including structured financing, working capital, equipment financing or insurance premium financing
• Detail-orientated, customer service-minded and comfortable working in a fast-paced environment
• Highly motivated and results driven
• Ability to multitask and stay organized is essential
• Excellent communication skills
• Demonstrated record of success providing professional, solutions-based sales over the phone
• Ability to work well under pressure to meet sales goals & deadlines
• Experience with high call volume (cold calling) is a plus
• Collaboration
• Attention to detail
• Analytical
• Understanding of financials accounting concepts and entries

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $104,000– $174,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities

• Aligns CDSO study teams with program- and study-level strategies. For assigned studies, leads the CDSO Study Team and represents DS as a member of the cross-functional study team.
• For assigned studies, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams.
• Interacts with and influences cross-functional team members to achieve program and study objectives.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development.
• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance.
• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources.
• Participates in CDSO and cross-functional innovation and process improvement initiatives.
• Contributes to study execution “lessons learned” across functions.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities

• Aligns CDSO study teams with program- and study-level strategies. For assigned studies, leads the CDSO Study Team and represents DS as a member of the cross-functional study team.
• For assigned studies, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams.
• Interacts with and influences cross-functional team members to achieve program and study objectives.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development.
• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance.
• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources.
• Participates in CDSO and cross-functional innovation and process improvement initiatives.
• Contributes to study execution “lessons learned” across functions.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

We’re on a mission to reinvent the financial system and make it work for people. We are looking for an experienced professional to lead a full-stack engineering team comprising backend and mobile engineers. As a hands-on Manager for one of our core services teams, you will have the unique opportunity to contribute to the design and development of some of our early-stage, innovative products. You will work with your cross-functional partners and team to shape the direction of these products and help make them significant drivers for the company.

This position is a hybrid role based in our Bengaluru office, with 2 days a week in the office as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU’LL DO

• Be a strong partner to the product and other engineering teams, driving improvements in business metrics and building new features. Examples include improving user acquisition metrics, cross-selling and upselling products, and improving user experience.
• Drive the design and implementation of new product areas and features. Break complex problems down to their bare essentials, translate that complexity into elegant design, and create high-quality, maintainable code.
• Guide your team through ambiguity and ensure technical excellence through rapid experimentation cycles.
• Guide your team to strong execution—make pragmatic decisions, help them launch MVPs quickly, and iterate based on feedback.
• Lead your team through frequent pivots and evolving priorities in a fast-changing environment.
• Recruit other great engineers for your team and support recruiting efforts across teams.
• Mentor and coach the engineers on your team. Help them advance their careers by enabling them to do the best work of their lives.
• Manage cross-functional relationships with all teams to deliver high-quality products.

WHAT WE’RE LOOKING FOR

• Bachelor’s, Master’s, or PhD degree in computer science, computer engineering, or a related technical discipline, or equivalent industry experience
• 7+ years of experience in software engineering, with 2+ years of experience leading a smaller team as a manager.
• You’re just as energized diving into architecture, writing clean, scalable code, and solving challenging technical problems as you are mentoring engineers, shaping team culture, and driving delivery. You know when to roll up your sleeves and when to empower others—and you’re equally excited to do both.
• You can work comfortably with a cross-functional team of PMs, Analysts, and mobile and back-end-focused engineers.
• You have led a team that consistently delivered high-quality output on critical infrastructure projects.
• You are a creative, tenacious problem solver with a get-it-done attitude
• You tend to be the standard bearer who takes a great deal of pride in your work and can inspire others to rise to the occasion
• You can create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work
• Preferred tech skills: C#, .NET/.NET Core, Kotlin, Python, SQL, Databricks, AWS,  REST APIs, microservices, distributed systems, Kafka, CI/CD, Git, Docker, Kubernetes, and cloud-native development.
• Experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, or similar tools) as part of your software development workflow
• Experience in fintech is a plus.
• Experience leading the design, implementation, and deployment of high-scale cross-functional payments systems.

#LI-Hybrid

A Note on AI in the Hiring Process: EarnIn may use Artificial Intelligence (AI)-powered tools during the hiring process, including tools that generate summaries or notes for interviewers, review resumes, assist with scheduling, or help identify themes across candidate responses and profiles for a given role. Final hiring decisions are made by human interviewers and hiring managers. If you have any concerns about the use of AI in our hiring process, please connect with your recruiter. With your consent, EarnIn may use AI tools to help transcribe or summarize interviews. Recordings are treated as confidential candidate data and are accessible only to authorized hiring personnel. Declining to be recorded will not negatively affect your candidacy or evaluation.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Responsible for prospecting, qualifying, and closing new accounts for the company. Focuses on hunting and selling to new customers while building strong relationships within their territory for future business.

What You Will Do:

• Acquire and cultivate new business opportunities and analyzes market research data to guide sale efforts.
• Effectively present and explain financial products and value to prospective clients.
• Meet or exceed volume, margin, fee, and cross-sell targets as assigned.
• Establish and maintain a network of referral sources able to identify capital access needs not currently being addressed in the conventional market.
• Obtain required application and financial information from borrowers to facilitate underwriting and closing along with appropriately executed documents.
• Remain up to date on competitors and competitive products.
• Contribute to the company’s overall production, portfolio performance and reputation while striving to meet or exceed individual goals.
• Create, manage, and maintain a pipeline to active sales goals.
• Negotiate and maximize profitability on all new business.
• Partner and collaborate with other departments to maximize customer growth and retention.
• Assists in the implementation of company’s marketing plans as needed.
• Continually refine processes to stay in front of customers in relevant industries.
• Responsible to build and maintain new and current customers relationships.
• Other duties as assigned.

What You Will Need:

• Bachelor’s degree or equivalent education and work experience.
• 8+ years experience
• Experience in commercial finance including structured financing, working capital, equipment financing or insurance premium financing
• Detail-orientated, customer service-minded and comfortable working in a fast-paced environment
• Highly motivated and results driven
• Ability to multitask and stay organized is essential
• Excellent communication skills
• Demonstrated record of success providing professional, solutions-based sales over the phone
• Ability to work well under pressure to meet sales goals & deadlines
• Experience with high call volume (cold calling) is a plus
• Collaboration
• Attention to detail
• Analytical
• Understanding of financials accounting concepts and entries

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $104,000– $174,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

• Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
• Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
• Build a culture of accountability, continuous improvement, and execution
• Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

• Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
• Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
• Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
• Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

• Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
• Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
• Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

• Own and execute strategies to acquire new logos across mid-market and enterprise segments
• Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
• Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
• Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

• Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
• Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
• Maintain forecast accuracy within 10–15% across consecutive quarters
• Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

• Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
• Advocate for APAC resources, product investment, and market-specific needs with HQ
• Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

• Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
• Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
• Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

• Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
• Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
• Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

• 8+ years in B2B technology sales, with 4+ years in a team leadership role
• Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
• Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
• Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
• Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
• Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
• Forecast accuracy within 15% for multiple consecutive quarters
• Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
• Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
• Professional fluency in English

Preferred:

• Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
• Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
• Partner/channel experience in APAC markets
• Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
• Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

• A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
• Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
• A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
• Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
• A first-time manager learning on the job—the team needs an experienced coach now
• A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
• The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

• Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
• Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
• Build a culture of accountability, continuous improvement, and execution
• Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

• Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
• Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
• Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
• Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

• Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
• Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
• Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

• Own and execute strategies to acquire new logos across mid-market and enterprise segments
• Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
• Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
• Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

• Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
• Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
• Maintain forecast accuracy within 10–15% across consecutive quarters
• Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

• Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
• Advocate for APAC resources, product investment, and market-specific needs with HQ
• Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

• Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
• Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
• Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

• Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
• Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
• Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

• 8+ years in B2B technology sales, with 4+ years in a team leadership role
• Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
• Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
• Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
• Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
• Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
• Forecast accuracy within 15% for multiple consecutive quarters
• Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
• Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
• Professional fluency in English

Preferred:

• Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
• Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
• Partner/channel experience in APAC markets
• Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
• Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

• A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
• Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
• A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
• Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
• A first-time manager learning on the job—the team needs an experienced coach now
• A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
• The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

• Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
• Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
• Build a culture of accountability, continuous improvement, and execution
• Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

• Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
• Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
• Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
• Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

• Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
• Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
• Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

• Own and execute strategies to acquire new logos across mid-market and enterprise segments
• Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
• Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
• Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

• Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
• Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
• Maintain forecast accuracy within 10–15% across consecutive quarters
• Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

• Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
• Advocate for APAC resources, product investment, and market-specific needs with HQ
• Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

• Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
• Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
• Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

• Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
• Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
• Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

• 8+ years in B2B technology sales, with 4+ years in a team leadership role
• Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
• Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
• Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
• Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
• Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
• Forecast accuracy within 15% for multiple consecutive quarters
• Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
• Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
• Professional fluency in English

Preferred:

• Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
• Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
• Partner/channel experience in APAC markets
• Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
• Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

• A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
• Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
• A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
• Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
• A first-time manager learning on the job—the team needs an experienced coach now
• A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
• The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Realize your potential by joining the leading performance-driven advertising company!

As a Team Leader on the Bidding Strategies Algo team in our TLV Office, you’ll play a vital role in shaping how Advertisers bid in real-time auctions at massive scale. You will lead the optimization of our existing bidding strategies and the design of new ones, formulating bidding problems mathematically, applying control-theoretic methods, and analyzing the complex dynamics of a closed-loop. By guiding team members and partnering closely with engineering, you’ll turn theoretical insights into robust production solutions. Your work will directly influence advertiser ROI efficiency across thousands of advertisers.

To thrive in this role, you’ll need:

• Advanced academic training (MSc/PhD) with strong grounding in applied mathematics, optimization, control theory, or a related quantitative field
• Strong Algorithmic Problem-Solving Experience (6+ years), and 2+ years of Managerial or Technical Leadership Experience
• Production-Grade Algorithm Engineering Experience
• Experience Driving Measurable Business Impact Through Algorithmic Improvements
• Experience interfacing effectively with engineering teams to deliver complex algorithms into production
• Experience leveraging agent-based coding tools to accelerate development, experimentation, and code quality

Bonus points if you have:

• Experience with Real-Time Bidding, Auction Theory

How you’ll make an impact:

• Lead the optimization of Taboola’s existing bidding strategies
• Design and deliver new bidding strategies end-to-end into production
• Drive deep analysis of complex dynamics and closed-loop feedback effects
• Partner closely with engineering teams to deliver robust, scalable systems
• Lead and develop algorithm engineers
• Play a part of Taboola’s tech organization’s growth in the agentic development era

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

Adam Singolda, Taboola Founder and CEO says:

“You can copy anything from another business but you can’t copy a company’s culture.”

Well-being: Enjoy comprehensive benefits and well-being programs tailored to the region, a fully stocked kitchen, and location-specific perks.

Flexibility: We offer a hybrid work schedule with 3 days in-office, with an option to come in more often if desired.

Work with some of the biggest names: Our publisher partners include Yahoo, Condé Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DN1

#LI-Hybrid

Principal Engineer

Location: Waterloo, London, England, UK | Hybrid (1 day per week in office)

Who We Are

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions consultancy that partners with organisations from early-stage startups to the world’s largest companies. We take on hard software challenges and turn them into durable results. We build agentic products, the platforms they run on, and the engineering and design at every layer.

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energises you, you’ve found the right place.

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 10+ years. You are a trusted expert and leader, often called upon to guide ambiguous initiatives and architect scalable solutions. You bring a blend of deep consulting acumen, technical expertise, and product thinking that drives measurable and impactful outcomes. In your previous experience, you have:

• Built and shipped production-grade platforms: the reusable foundations, tools, infrastructure, and workflows that help other teams shift faster and more reliably
• Taken AI and agentic systems from prototype to production, with a strong understanding of infrastructure, authentication, and observability
• Delivered on  high-stakes consulting engagements across multiple language paradigms, stacks, ecosystems, and client industries
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served
• Led the development and delivery of production-grade software using a variety of languages and frameworks, including but not limited to: Java, C#/.NET, Python, TypeScript, JavaScript, React, Go, Ruby, Scala, R, and SQL
• Actively experimented with AI development tools and translated that experimentation into faster, higher-quality delivery for your teams
• A track record of understanding, assessing, and embracing new tooling and trends within the software industry
• Built or integrated AI/ML features into products and systems, including recommendation engines, NLP, computer vision, predictive analytics, RAG pipelines, and agents
• Successfully led modernisation and replatforming efforts to align legacy systems with short and long-term business needs
• Led and delivered solutions to architecture-level problems including scalability, security, reliability, performance, maintainability, and observability
• Facilitated alignment across technical and non-technical stakeholders to move initiatives forward through ambiguity and complexity
• Provided mentorship and team support at scale, while sharing knowledge and improving team practices
• Collaboratively led stakeholders to balance technical considerations with product and user needs
• Actively sought out and effectively given feedback

What You’ll Do At 8th Light

As a go-to technologist and strategist within 8th Light, you’ll work with a variety of clients, typically one to two in a year, while continuing to deepen your and our collective domain expertise over the course of your career with us. You’ll be responsible for:

• Rapidly building trust with clients, demonstrating technical expertise and understanding of their domain and objectives
• Driving platform engineering work at the client level, connecting long-term technical vision to what ships
• Leading platform strategy and delivery across diverse platform types, connecting long-term vision to what ships
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Advising clients on architecture, scalability and platform evolution, connecting technical decisions to product and business outcomes
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Driving innovation by proactively surfacing new technical approaches and product solutions
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modeling our Values
• Designing and managing high-level technical roadmaps for large engagements
• Building your network and maintaining relationships with clients and other industry leaders within your domain
• Coaching client engineering teams, transferring knowledge and leveling up practices
• Influencing client CTOs and executive decisions. Planning and execute technical work that involves stakeholders outside of project boundaries such as across a client’s technical organization
• Partner with account teams on planning, opportunity identification, stakeholder relationships, and pre-sales scope shaping
• Facilitating retrospectives, strategy sessions, and technical deep-dives to improve team and project outcomes
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes
• Demonstrating leadership in scalable system design, modular architecture, and platform- or product-oriented development
• Bringing depth in testing strategies, observability, fault tolerance, and secure engineering practices
• Applying architectural patterns to evaluate tradeoffs and drive clear, documented design rationale

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Platform engineering: building reusable software foundations, internal developer platforms, and infrastructure that other teams build on
• Data Engineering: including platforms like Databricks for data processing and analytics
• Delivering production agentic systems, including RAG pipelines, vector search, and agentic frameworks such as LangChain, LlamaIndex, CrewAI, AutoGen, and n8n
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences.

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.

• Our wellness package is designed with the Whole YOU in mind and includes:
• A robust L&D programme featuring unlimited access to thousands of books, courses, and expert-led training on the O’Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits.

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Principal Engineer position within London is: £92,818-£116,122 GBP

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

8th Light’s culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.

• London Co-working: Employees working from our London hub follow a hybrid model, which includes a minimum of one day per week in our Waterloo Office. This co-working day is designed to encourage collaboration and further strengthen our community.In most cases, our consulting engagements do not require travel.

We hope to see you apply!

#LI-Hybrid

A Note on Your Privacy

At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we’re looking for, and how we handle your information throughout the process.

Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you’ve read it.

Lead Engineer

Location: Waterloo, London, England, UK | Hybrid (1 day per week in office)

Who We Are

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions consultancy that partners with organisations from early-stage startups to the world’s largest companies. We take on hard software challenges and turn them into durable results. We build agentic products, the platforms they run on, and the engineering and design at every layer.

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energises you, you’ve found the right place.

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 7+ years. You can be the go-to leader for any software development engagement. You have a broad and deep range of expertise that allows you to make an immediate impact on projects. In your previous experience, you have:

• Successfully led high-stakes consulting engagements from discovery to production
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served
• Written production-quality code using a variety of languages and frameworks, including but not limited to: Java, C#/.NET, Python, TypeScript, JavaScript, React, Go, Ruby, Scala, R, and SQL
• Leveraged AI-assistive development tools for tasks like scaffolding, refactoring, debugging, test generation, and documentation
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics)
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Debugged and refactored pre-existing code to incrementally improve it
• Collaborated with teams using Git, MacOS/Linux, and CI/CD
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Brought together people from different functions and perspectives in forums that encourage idea sharing, collaboration, and problem solving
• Made thoughtful recommendations and set direction in the face of ambiguity
• Mentored and shared knowledge with colleagues
• Actively sought out and effectively given feedback
• Communicated empathically with stakeholders and colleagues
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a lead technologist on projects, you’ll work with a variety of clients, typically one to two in a year, through a variety of technologies and frameworks over the course of your career with us. You’ll lead more complicated projects, leading teams to do so. You’ll work with colleagues who share your passion for technology solutions. You’ll invest time developing your skills and sharing what you know. You’ll be responsible for:

• Making immediate contributions to projects, rapidly building trust with clients
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Leading architecture and software design discussions
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Generating new potential solutions to challenges (technical and non-technical) in partnership with team members and clients
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modeling our Values
• Ensuring your team has a healthy, prioritized, estimated backlog
• Managing high-level project roadmaps as the team lead for large engagements
• Maintaining relationships with client technical leaders
• Regular syncs with the client to provide status updates, and for identifying and evaluating risks and presenting potential solutions
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Platform engineering: building reusable software foundations, internal developer platforms, and infrastructure that other teams build on
• Data Engineering: including platforms like Databricks for data processing and analytics
• Delivering production agentic systems, including RAG pipelines, vector search, and agentic frameworks such as LangChain, LlamaIndex, CrewAI, AutoGen, and n8n
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences.

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.

• Our wellness package is designed with the Whole YOU in mind and includes:
• A robust L&D programme featuring unlimited access to thousands of books, courses, and expert-led training on the O’Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits.

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Lead Engineer position within London is: £76,023-95,029 GBP.

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

8th Light’s culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.

• London Co-working: Employees working from our London hub follow a hybrid model, which includes a minimum of one day per week in our Waterloo Office. This co-working day is designed to encourage collaboration and further strengthen our community.In most cases, our consulting engagements do not require travel.

We hope to see you apply!

#LI-Hybrid

A Note on Your Privacy

At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we’re looking for, and how we handle your information throughout the process.

Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you’ve read it.

Employment Type: New, Full Time, Permanent

Salary:  base + bonus, based on relevant experience

About CFA Society Toronto

CFA Society Toronto is the world’s largest Societies of CFA® Charterholders, dedicated to supporting the professional and business development of over 11,000 members. Our diverse community consists of members from both institutional and retail arenas, active in various roles including portfolio management, trading, research analysis, financial advising, and consultancy. Through our programs and initiatives, we offer opportunities for continuous learning, networking, and leadership development, empowering our members to excel in a dynamic and competitive global market and ensuring they remain at the forefront of the industry.

Founded in 1936, CFA Society Toronto is a not-for-profit organization affiliated with CFA Institute, the global body that administers the Chartered Financial Analyst (CFA) curriculum and sets voluntary, ethics-based performance-reporting standards for the investment industry.

Chartered Financial Analyst® and CFA® are registered trademarks owned by CFA Institute.

What we offer:

• Comprehensive health and wellness benefits and retirement savings program
• Hybrid work environment (minimum 2 days in-office)
• Collaborative and supportive work environment
• Opportunity to join a growing and expanding organization

About the Opportunity:

The Director, Membership is a senior leadership role accountable for developing and executing CFA Society Toronto’s membership strategy, with direct responsibility for strengthening membership growth, improving retention, and elevating the member experience. This is an opportunity to shape the next stage of member value and engagement for the largest CFA Society in the world with over 11,000 members. As volunteers are an essential part of the Society and its member community, responsibility for the volunteer program falls within the scope of this position. The role is well suited to a leader who wants to combine strategy, relationship-building, execution, and sound business judgment to strengthen the professional community serving Toronto’s investment and finance industry.

The role provides dedicated ownership of the Society’s approach to several membership functions, including acquisition, onboarding, retention, and experience.

Working closely with the CEO and Leadership Team, the Director will translate the Society’s strategic plan into practical membership priorities, measurable initiatives, and disciplined execution.

This role is expected to be highly visible with members and key stakeholders, representing CFA Society Toronto at events, meetings, and outreach activities. The Director will serve as an internal advocate for the member perspective and will help ensure that education and professional learning, volunteer opportunities, communications, and member services align to a coherent, high-value member journey.

Key Accountabilities and Responsibilities:

Membership Strategy, Planning and Leadership (35%)

• Develop, implement and continuously refine a multi-year membership strategy aligned with CFA Society Toronto’s strategic plan, annual business plan, and member value proposition.
• Establish clear annual membership objectives, initiatives and key performance measures for acquisition, retention, engagement, and member satisfaction.
• Lead annual operating planning and budgeting for membership-related initiatives, including resource requirements, business cases, risks, and expected outcomes.
• Partner with the CEO and Leadership Team to identify member priorities, emerging trends and opportunities to deepen the Society’s relevance to investment and finance professionals in the Toronto market.

Membership Growth, Retention, and Lifecycle Engagement (35%)

• Lead the development and execution of engagement strategies that strengthen membership relevance and value with targeted acquisition and retention outcomes.
• Provide dedicated accountability for the Society’s end-to-end member lifecycle and experience, ensuring that initiatives are coordinated rather than fragmented across functions.
• Direct and guide the Volunteer Experience with CFA Society Toronto and, in collaboration with the Manager, Volunteer Relations, develop a vision of building and enhancing the existing engagement program.
• Build a stronger onboarding experience for new members and early-career CFA charterholders, with particular attention to first-year retention, sense of belonging, and pathways into Society engagement.
• Develop a strategic approach to the recently launched Associate membership class, including activation, engagement, progression to Professional/Charterholder membership, and management of expected higher attrition.
• Implement a disciplined lapsed-member reactivation program, including segmentation, outreach, insight gathering, and measurement of conversion outcomes.
• Create mechanisms for ongoing member feedback, including surveys, interviews, focus groups and post-event insights, translating findings into practical and actionable improvements.
• Represent CFA Society Toronto with members and prospective members at events, meetings, and outreach activities to build relationships and identify opportunities to enhance membership value.

Cross-Functional Membership Initiatives (15%)

• Function as the internal champion for the member perspective, ensuring needs inform key strategic initiatives.
• Collaborate with other CFA Society Toronto team members across Education and Events, Marketing and Communications, Operations and Outreach functional areas to enhance and support member-related initiatives and tactics.  Activities include and are not limited to the following:
• Support member intake, inquiries, and data reporting and analysis
• Partner on communication campaigns targeting acquisition and onboarding, in particular
• Work with Programming and Professional Learning leads, aligning member offerings to career stage, skill-building needs, and community building efforts
• Engage with Business Development to identify non-dues opportunities that strengthen membership value.

Leadership, Stakeholder Engagement and Other (15%)

• Serve as a key member of the CFA Society Toronto Leadership Team, contributing to organizational strategy, enterprise-wide decision-making, business planning, risk management, and the achievement of strategic priorities and performance objectives.
• Provide leadership, coaching, and mentorship to the Manager, Volunteer Relations, fostering a high-performance culture, strengthening leadership capability, and ensuring alignment with organizational goals and member needs.
• Support governance-related membership matters and Board discussions that require member insights, data, trend analysis, and/or strategic context.
• Cultivate and strengthen executive-level relationships with members, volunteers, committee leaders, CFA Institute partners, and key stakeholders to advance member value, engagement, retention, and sustainable growth.
• Champion a collaborative, member-centric approach across the organization and lead or contribute to strategic initiatives and special projects that support CFA Society Toronto’s long-term success and evolving priorities.
• Perform other duties and responsibilities as assigned.

Qualification Requirements:

• Post-secondary degree in business, marketing, communications, finance, or a related field.
• Minimum 10 years of progressive experience in membership, client experience, marketing, association management or a related function.
• Minimum 5 years of people leadership experience, as well as leading large initiatives across multiple teams.
• Experience in a member-based, professional association, financial services organization, or similarly stakeholder-rich environment is strongly preferred.
• Demonstrated ability to develop and execute growth, retention, engagement, onboarding and client/member-experience strategies with measurable outcomes.
• Strong data fluency, including the ability to interpret member or customer data, identify trends, and convert insights into action.
• Familiarity with the CFA® Program and CFA Institute ecosystem is an asset, as is knowledge of the asset and wealth management, capital markets, and/or financial services sectors.
• Experience with CRM, database, and/or association management tools is required.
• Must be able to work in a hybrid work environment and attend member events outside standard business hours as required.

Core Competencies:

• Strategic Membership Leadership: Develops practical strategies that connect member needs, organizational priorities, market trends and measurable outcomes.
• Member Service Orientation: Builds trust with members and prospective members; understands the drivers of community, relevance and value.
• Commercial and Growth Mindset: Applies disciplined thinking to acquisition, retention, reactivation, non-dues opportunities and return on strategic investment.
• Data-Informed Decision-Making: Uses data, feedback and evidence to diagnose issues, test assumptions, monitor progress and improve execution.
• Relationship Building and Influence: Works effectively with members, committees, staff, partners and senior stakeholders in a collaborative environment.
• Operational Excellence: Creates clear processes, accountability, service standards and reporting mechanisms that improve member-facing execution.
• Communication: Communicates with clarity, judgment and executive presence in writing, presentations and interpersonal settings.
• Collaboration: Operates well within a flat, team-driven organization and aligns cross-functional colleagues around shared outcomes.
• Results Focus: Prioritizes the highest-impact initiatives and follows through with strong sense of urgency, discipline and accountability.
• People Leadership: Coaches, supports and challenges staff and partners in a way that builds capability, confidence and performance.

CFA Society Toronto is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process.  Please let us know about any accommodation and/or support requirements. We thank all applicants, however, only those selected for an interview will be contacted.

Please note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any temporary or permanent work visas.

CFA Society Toronto is working in partnership with HR à la carte for our recruitment efforts.

Use of AI in Hiring: We may use AI-assisted tools to enhance the efficiency of the recruitment process. However, all applications are reviewed by human recruiters, and all hiring decisions are made by human decision-makers.

Lead Engineer

Location: Waterloo, London, England, UK | Hybrid (1 day per week in office)

Who We Are

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions consultancy that partners with organisations from early-stage startups to the world’s largest companies. We take on hard software challenges and turn them into durable results. We build agentic products, the platforms they run on, and the engineering and design at every layer.

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energises you, you’ve found the right place.

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 7+ years. You can be the go-to leader for any software development engagement. You have a broad and deep range of expertise that allows you to make an immediate impact on projects. In your previous experience, you have:

• Successfully led high-stakes consulting engagements from discovery to production
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served
• Written production-quality code using a variety of languages and frameworks, including but not limited to: Java, C#/.NET, Python, TypeScript, JavaScript, React, Go, Ruby, Scala, R, and SQL
• Leveraged AI-assistive development tools for tasks like scaffolding, refactoring, debugging, test generation, and documentation
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics)
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Debugged and refactored pre-existing code to incrementally improve it
• Collaborated with teams using Git, MacOS/Linux, and CI/CD
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Brought together people from different functions and perspectives in forums that encourage idea sharing, collaboration, and problem solving
• Made thoughtful recommendations and set direction in the face of ambiguity
• Mentored and shared knowledge with colleagues
• Actively sought out and effectively given feedback
• Communicated empathically with stakeholders and colleagues
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a lead technologist on projects, you’ll work with a variety of clients, typically one to two in a year, through a variety of technologies and frameworks over the course of your career with us. You’ll lead more complicated projects, leading teams to do so. You’ll work with colleagues who share your passion for technology solutions. You’ll invest time developing your skills and sharing what you know. You’ll be responsible for:

• Making immediate contributions to projects, rapidly building trust with clients
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Leading architecture and software design discussions
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Generating new potential solutions to challenges (technical and non-technical) in partnership with team members and clients
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modeling our Values
• Ensuring your team has a healthy, prioritized, estimated backlog
• Managing high-level project roadmaps as the team lead for large engagements
• Maintaining relationships with client technical leaders
• Regular syncs with the client to provide status updates, and for identifying and evaluating risks and presenting potential solutions
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Platform engineering: building reusable software foundations, internal developer platforms, and infrastructure that other teams build on
• Data Engineering: including platforms like Databricks for data processing and analytics
• Delivering production agentic systems, including RAG pipelines, vector search, and agentic frameworks such as LangChain, LlamaIndex, CrewAI, AutoGen, and n8n
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences.

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.

• Our wellness package is designed with the Whole YOU in mind and includes:
• A robust L&D programme featuring unlimited access to thousands of books, courses, and expert-led training on the O’Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits.

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Lead Engineer position within London is: £76,023-95,029 GBP.

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

8th Light’s culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.

• London Co-working: Employees working from our London hub follow a hybrid model, which includes a minimum of one day per week in our Waterloo Office. This co-working day is designed to encourage collaboration and further strengthen our community.In most cases, our consulting engagements do not require travel.

We hope to see you apply!

#LI-Hybrid

A Note on Your Privacy

At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we’re looking for, and how we handle your information throughout the process.

Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you’ve read it.