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Benefits Care Advocate handles customer inquiries via phone, email, and chat to resolve complex benefits questions for small business owners.
Headquarters: Phoenix, AZ - Remote
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff â payroll, health insurance, 401(k)s, and HR â so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
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All full-time employees receive competitive base pay, benefits, and equity (RSUs) â because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
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AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About The Role :
This role is fulfilling for those who thrive in dynamic teams that seek to make an impact through their proactive and solution-oriented mindset. Going the extra mile to deliver exceptional service is never an afterthought, as you always put yourself in the customer's shoes. Sometimes, you won't know the correct answer, but you are the kind of person who is always up for the challenge. We can't promise it will be easy, but we can promise it will be time well spent.Â
Our success in the Benefit Customer Engagement team is driven by the personal responsibility taken on by each of our advocates to drive authentic interactions through phone, email, and chat. Our advocates take pride in finding resolutions to some of the most complex benefit questions from our small business owners. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses.
You'll gain skills and experience working for one of the most exciting payroll and benefits platforms for small businesses. At Gusto, we commit to providing the resources and transparency to breed success through ongoing learning, development, and performance reflection.
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About The Team :
The Customer Care team is the linchpin of our world-class customer experience. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Benefits Care Advocate at Gusto, you will guide our customers to solutions, answering queries via phone and email each day.Â
Gusto is seeking support experts who thrive in a fast-paced, solutions-based call center environment. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. You will guide our customers through our product features and act as their advocate internally to influence our product decisions and roadmap.Â
Hereâs what youâll do day-to-day:
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Hereâs what we're looking for:
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gustoâs compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.Â
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.Â
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
To apply: https://weworkremotely.com/remote-jobs/gusto-inc-benefits-care-advocate-phoenix
Conducts patient outreach, pre-screening calls, and enrollment scheduling for clinical trials while maintaining accurate documentation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission:Improving lives by providing advanced therapeutic options
Our Vision:Creating the absolute best patient-physician experience in clinical research
Our Values:
Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered
Urgency:Â We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues
Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency
Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards
Why This Role Exists
At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.
The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.
This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether youâre looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
What Youâll Do
Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies
Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner
Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service
Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately
Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team
Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation
Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms
Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested
Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation
Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues
Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants
What Youâll Bring
Essential Qualifications
Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment
Strong professional phone presence and ability to build trust quickly with prospective participants
Comfort conducting both inbound and outbound patient communication
Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy
Strong attention to detail and comfort documenting information across multiple systems
Comfort with medical terminology and protocol-driven eligibility questions
Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems
Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience
Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team
Preferred Qualifications
Prior clinical research experience, especially in patient recruitment or patient engagement
Experience supporting vaccine, infectious disease, or high-enrollment clinical trials
Familiarity with Good Clinical Practice and FDA-regulated research environments
Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools
Associateâs degree or higher
CNA, medical assistant, or other healthcare-related background
Engagement Details
This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Recruits clinical trial participants through outbound outreach, phone pre-screening, lead follow-up, and scheduling while maintaining accurate documentation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission:Improving lives by providing advanced therapeutic options
Our Vision:Creating the absolute best patient-physician experience in clinical research
Our Values:
Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered
Urgency:Â We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues
Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency
Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards
Why This Role Exists
At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.
The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.
This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether youâre looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
What Youâll Do
Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies
Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner
Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service
Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately
Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team
Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation
Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms
Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested
Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation
Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues
Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants
What Youâll Bring
Essential Qualifications
Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment
Strong professional phone presence and ability to build trust quickly with prospective participants
Comfort conducting both inbound and outbound patient communication
Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy
Strong attention to detail and comfort documenting information across multiple systems
Comfort with medical terminology and protocol-driven eligibility questions
Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems
Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience
Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team
Preferred Qualifications
Prior clinical research experience, especially in patient recruitment or patient engagement
Experience supporting vaccine, infectious disease, or high-enrollment clinical trials
Familiarity with Good Clinical Practice and FDA-regulated research environments
Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools
Associateâs degree or higher
CNA, medical assistant, or other healthcare-related background
Engagement Details
This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Recruits patients for clinical trials through outbound outreach, phone screening, and scheduling while maintaining accurate documentation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission:Improving lives by providing advanced therapeutic options
Our Vision:Creating the absolute best patient-physician experience in clinical research
Our Values:
Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered
Urgency:Â We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues
Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency
Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards
Why This Role Exists
At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.
The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.
This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether youâre looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
What Youâll Do
Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies
Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner
Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service
Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately
Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team
Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation
Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms
Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested
Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation
Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues
Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants
What Youâll Bring
Essential Qualifications
Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment
Strong professional phone presence and ability to build trust quickly with prospective participants
Comfort conducting both inbound and outbound patient communication
Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy
Strong attention to detail and comfort documenting information across multiple systems
Comfort with medical terminology and protocol-driven eligibility questions
Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems
Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience
Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team
Preferred Qualifications
Prior clinical research experience, especially in patient recruitment or patient engagement
Experience supporting vaccine, infectious disease, or high-enrollment clinical trials
Familiarity with Good Clinical Practice and FDA-regulated research environments
Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools
Associateâs degree or higher
CNA, medical assistant, or other healthcare-related background
Engagement Details
This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages patient recruitment for clinical trials through outbound outreach, phone pre-screening, lead follow-up, and scheduling to support enrollment goals.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission:Improving lives by providing advanced therapeutic options
Our Vision:Creating the absolute best patient-physician experience in clinical research
Our Values:
Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered
Urgency:Â We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues
Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency
Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards
Why This Role Exists
At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.
The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.
This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether youâre looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
What Youâll Do
Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies
Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner
Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service
Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately
Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team
Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation
Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms
Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested
Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation
Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues
Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants
What Youâll Bring
Essential Qualifications
Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment
Strong professional phone presence and ability to build trust quickly with prospective participants
Comfort conducting both inbound and outbound patient communication
Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy
Strong attention to detail and comfort documenting information across multiple systems
Comfort with medical terminology and protocol-driven eligibility questions
Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems
Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience
Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team
Preferred Qualifications
Prior clinical research experience, especially in patient recruitment or patient engagement
Experience supporting vaccine, infectious disease, or high-enrollment clinical trials
Familiarity with Good Clinical Practice and FDA-regulated research environments
Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools
Associateâs degree or higher
CNA, medical assistant, or other healthcare-related background
Engagement Details
This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responds to incidents and provides operational support in IT and contact center environments.
Responds to customer support emails, manages order and shipment inquiries, identifies support bottlenecks, and reports operational issues for a sports card marketplace.
Headquarters: Philippines
About Veriswap
Veriswap is a barter marketplace for sports cards. Weâre a team of high-performers on a mission to allow collectors to trade sports cards anytime, anywhere. We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various aspects of our marketplace. If youâre passionate about helping collectors, and want to see your work make a direct impact in tens of thousands of collectorsâ livesâweâd love to have you join our mission!
Who Weâre Looking For
You will be part of a global team of support specialists, reporting into the Customer Support Team Lead. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. There is great growth potential within the role, with opportunities to progress into a Level 2 support function, as well as a number of specialist roles within the company.
Day to Day Responsibilities:
At Veriswap, Youâll Enjoy:
To apply: https://weworkremotely.com/remote-jobs/veriswap-customer-support-representative
Manages customer inquiries and resolves issues to ensure positive experiences for Ramp's finance platform users.
Handles customer inquiries and support requests for Boulevard's client experience platform serving appointment-based businesses.
Customer service representative handles member and provider inquiries, manages caseloads, and processes back-office tasks for a health insurance company.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles customer service and back-office tasks for health insurance members, providers, and brokers while following standard operating procedures.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles high-volume customer service and back-office tasks for health insurance members, providers, and brokers while maintaining compliance with healthcare regulations.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Guides new customers through platform setup, configuration, and training while collaborating with AI-assisted onboarding systems and internal teams.
At Nextiva, weâre reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether itâs through our signature Amazing ServiceÂŽ, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If youâre ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextivaâs platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience.
Key Responsibilities
AI & Future-Focused Responsibilities
Qualifications
Preferred
Nextiva DNA (Core Competencies)
Nextivaâs most successful team members share common traits and behaviors:
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.
Our compensation packages are tailored to each role and candidateâs qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.
At Nextiva, weâre committed to supporting our employeesâ health, well-being, and professional growth. Join us and build a rewarding career!
#LI-AL1 #LI-REMOTE
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, weâre the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
Monitors live video streams, troubleshoots streaming issues in real-time, and collaborates with internal teams to resolve technical incidents.
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
Join the Genius team powering fan engagement with smart ads, AI-driven broadcasts, epic stats, and gamified experiences.
Join our team as a Streaming Technical Support Analyst. This role supports the stability and quality of live video streams delivered from multiple venues. You will monitor real-time feeds, troubleshoot streaming issues, and work closely with internal teams and partners to resolve incidents quickly. The role requires focus, clear communication, and the ability to stay calm in live environments.
WHAT YOUâLL DO:
WHAT YOUâLL BRING:
IT WILL BE A BONUS IF YOU HAD
The monthly salary for this full-time role ranges from âŹ1910 to âŹ2550 gross. This role will also be eligible to take part in Genius Sports Groupâs benefits plan.
We enjoy an âoffice-firstâ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, weâre committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
Handles customer service interactions and back-office healthcare operations tasks for health insurance members, brokers, and providers while maintaining compliance and quality standards.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles customer service interactions, back-office tasks, and caseload management for health insurance members, providers, and brokers via multiple channels.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles high-volume customer service and back-office tasks for health insurance members, providers, and brokers while maintaining compliance and service quality standards.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handle high-volume customer service inquiries and back-office tasks for health insurance members, providers, and brokers while maintaining compliance standards.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles high-volume customer service interactions and back-office tasks for health insurance members, providers, and brokers while following standard operating procedures.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
Handles member and provider inquiries, processes healthcare requests, and manages back-office tasks for a health insurance company.
Hi, weâre Oscar. Weâre hiring a Customer Service Representative to join our Member and Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesâone that behaves like a doctor in the family.
About the role:
This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.
You will report into the Concierge Operations Manager.
Work Location:
This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Weâre on a mission to change health care â an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicantâs disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicantsâ personal information as well as applicantsâ rights over their personal information, please see our Privacy Policy.
